Benidorm Hotels with Shuttle Service

We are just back from a five nights stay in this hotel. We read the reviews before we went and where a bit scared of what we were going to get but it’s exactly what you pay for. It was a great hotel right in the centre the guys on the front desk were the most helpful people, cleaner were in every morning to clean the rooms, we asked for an extra pillow in the morning and by the time we came back at night it was on the bed waiting for us. It was a basic hotel so if you’re looking for a four or five star hotel you are not going to like this, but if your looking for something that’s right in the centre right beside everything, I would highly recommend

I went to spend my birthday with my best friend and we loved the hotel with great views, the cleanliness was 10, the staff was very friendly, the spectacular buffet was super well organized, clean and offered us everything, I loved the pool, and a wonderful terrace☺️ we will return

The hotel in general, from 10. First of all, one thing to highlight and that for me is very important. The spectacular bed, I think I have never rested so well in any other hotel. I looked at the label on the mattress to take a picture of it and consider buying it when I change mine, wonderful. Food very very good. Everything I tried I liked and I did not find anything that was bad, and the variety was good too. The only downside I would put is for the juice. The juice is bad, actually quite a bit. Very good location. Close to the beach and with plenty of parking space. Very very clean and spacious facilities. 3 pools with a bar outside to have a drink while you sunbathe. Good atmosphere. The truth is that all I can say are good things, removing the small drawbacks such as the juice, the water in the shower, that the temperature is not constant and it is difficult to hit the mark and that some employee is not entirely friendly, but otherwise, spectacular .

Right now Im a guest here and I need to share this awful experience I can talk with knowledge. We did visit this hotel every year since the last 5 years and we are absolutly disappointed on this visit: - Food with less quality and variety, personnal on breakfast and dinner not very friendly, looks always angry, if one food ends, no one put more or refill - Maintenance needed in different zones, pool, terraces furnitures to seat at night not in good shape - Part of terra mitica is closed and no one inform you previous your arrive, even callung previous week to check (uninformed reception) - *Terrible organization and management of one big football event guests, around 600 pax filling the hotel, we can't sleep most of the nights of our holidays because the noise and uncontroled groups, kids and teenegers - The quality of room and installations not worth anymore the very high compared to ithers 4 stars of the zone *Just 5 minutes ago happen this (unbelievable) 1. We did call 2 times to reception to ask for control of the noise (11:20 and 11:50) kids was running and screaming 2. Around midnight someone of security knocks our door...to ask WHO was borhering us ??? We cant believe the question...our answer: is not about WHO, but WHY we have all this noise at midnight...this person just say to the kids, if not go to silence, Police coming 😶 3. Reception personnal was so polite useless, they literally said dont know what to do....but tomorrow talk with some boss.... By the way we did warning since yesterday about this, and none apply actions or really listen us on reception. Summary, not recommend this hotel if u want to enjoy your holidays and be relaxed, trusting the hotel CAN manage the situations THEY. accept... Thx for read PD: Last year we coincide with a Salsa dance festival, hotel was full but still enjoyable ...in the last months is clear something change....owner or mgmt, but was a bad change.... on track to loose loyals clients like us

Just got home from a week stay with my partner. The hotel was brilliant, the best we've been to in benidorm so far, and we've been to a few lol. The location is excellent for us as we love the Old Town. Rooms are lovely, clean and spacious, the maids visit daily and do an excellent job of keeping the hotel clean. The staff are really friendly, all have good spoken English, and are really helpful. There was a small deposit for the safe of €10, but you got this back at the end of your stay. The food was good, obviously not restaurant standard, but lots of variety. We chose to upgrade to the gold all inclusive, and it didn't disappoint, it was around €120 for the both of us for the week, bargain if you ask me, if you prefer branded alcohol or soft drinks then I'd definitely recommend. Overall we loved our stay and will definitely be back :)

We had a great time. We have chosen an instance with breakfast and the truth is that it has been quite good.

This is a very beautiful hotel, the gardens and pool areas are truly spectacular, however….. There is minimal service at the pools, it is difficult to get a drink and impossible to get any food or snacks which is a great shame as they could capitalise on this. Instead you are charged for changing your pool towel during the day €2 I believe which is pointless and only makes the customer angry at the meanness of such an expensive hotel. The pools are not heated - even the heated pool doesn’t feel heated. Although there are many restaurants they are not open every day - usually only one or two are open so it’s not quite the choice it appears. The quality of the food is poor and greatly overpriced. At the Italian restaurant the food was very poor except for the Mille Fueille dessert which was incredible - the pastry and the presentation were stunning. The main restaurant at the weekends is so overcrowded, it’s impossible to even get a pot of coffee as there are not enough staff. The room itself was the lowest available and perfect with a small garden. There wasn’t any milk for a cup of tea which would improve the stay for me anyway. I would like to say that one particular chap at the adult pool (at the bottom right of the gardens) he worked so hard all day keeping the beds, parasols and towels in order, keeping his customers happy - he was very conscientious about his job and really should be recognised for this. He worked Saturday and Sunday until around 4pm (that was 02/10/22) I would go back because the grounds and hotel in general are a treat for the eye but I would eat out elsewhere unless the prices are greatly reduced. Don’t be put off but be aware of a few faults which could be easily mended.

Loved our stay.. Reception staff so helpful. Had a standard balcony room which was over reception. Floor 9 so had a slightly restricted sea view. Room basic but clean and comfortable.. Shower in the bath was super.. Beds comfy.. Has a fridge which was useful. Asked for kettle and mugs.. Bought tea coffee and milk.. These are provided in superior rooms.. Buffet breakfast was good.. Spanish bacon and sausage, lots of meats, cheeses, cakes etc.. Oh and cava. Fresh orange juice too. Pool was lovely, fairly small but OK. Was too hot for heated indoor pool. . No prob getting sun loungers.. Roof bar great.. Reasonable prices and lovely complementary nuts.. Hotel in ideal position next to old town and near beach. There is a bar which has music in evenings. Loved that majority of people staying were Spanish.. We booked an Easyjet package. Oh and we got a packed breakfast on day we left.

Super