The hotel will create a different vacation experience for you, here, you will find the home of the soul, feel the beauty of life. Let's live together in the clouds, overlooking the mountain and lake, and enjoy an unforgettable journey. More rooms, each room is equipped with minibar, suitable for the comprehensive needs of different people, price gear from high to low, room type a house suite to three house suite, both view mountain snow web celebrity bathtub room, and pet friendly garden room, male area equipped with laundry drying room, yoga & gym, quiet book, tea bar, leisure sunshine coffee bar extremely vacation elements such as unit area.
"I browsed many hotels near Songhua Lake Resort and selected this one based on reviews, so my expectations were quite high. However, the actual experience after checking in didn't quite live up to them.
First, regarding the location, finding parking was a real challenge. After check-in, the room's ambiance, decor, and amenities definitely didn't feel like they belonged to a hotel that had just opened in 2024; the wear and tear were very evident. The AC wasn't central and blew directly, making it uncomfortable. The bedding felt a bit damp, likely due to the mountain air. There was no in-room phone, so contact with staff was exclusively via WeChat.
Our family room had an incredibly tiny bathroom, with an even smaller shower stall. The shower drain was clogged, and because it was a hot water tank system, the three of us had to take turns, waiting for the water to reheat between each shower. Bathroom hygiene was notably poor. The kitchen sink was also clogged.
A tip for non-locals visiting Songhua Lake: do your own research. Don't rely on hotel staff for information; you'll understand why.
Also, if you're traveling with kids or are wary of dogs, be sure to keep your children close in the elevator, as you might encounter large dogs, given the hotel is pet-friendly.
As for the positives, the small tea room was nice. The shuttle service was good. Breakfast was decent. The hotel's exterior environment was pleasant."