No.318 Haojiang Road (Huafei Building), Shishi, Fujian, ChinaView Hotel Details
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Huafei Haojiang Hotel Guest Reviews
4.1/5
458 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.1
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(458)
Positive reviews(413)
Reviews with photos/video(54)
Great value for money(22)
Classy environment(19)
Friendly front desk staff(16)
Large rooms(14)
Easy to get around(13)
Quiet & comfortable(8)
Perfect for business trips(5)
Tasty food(3)
Negative reviews(45)
Surendra Kumar
Standard Double Room
Stayed in Nov 2023
Business travelers
6 review
3.0/5
Posted on Nov 18, 2023
It is not having good cleaning and no good breakfast, even they don't have coffee and juice and breakfast.
Response from Property: Hello, thank you for staying at Huafei Haojiang Hotel. We apologize for not giving you a perfect experience during this stay. We are sorry that our breakfast does not suit your taste. The hotel's buffet breakfast includes Chinese and Western food, from milk, yogurt, fried dough sticks, noodles, rice noodles, bread to porridge, various refreshing side dishes, small cakes, various fruits and so on. Although many guests have praised the breakfast, we are not satisfied with it because we have not done well enough. The hotel will continue to upgrade the types and flavors of breakfast. I hope you can come again to taste it. We will definitely bring you a different breakfast experience. Looking forward to your next visit~ Front Office Manager Miss Zhang
Guest User
Standard Room (2 beds)
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Four-star hotel, very good, very cost-effective. Stayed for two consecutive nights.
Original TextTranslated by Google
Response from Property: 【❤️Comfortable environment, clean and sanitary, good service❤️】We are very honored to receive your high recognition and five-star praise for the hotel! Huafei Haojiang Hotel is the second business boutique hotel under Huafei Group. The hotel has complete supporting facilities and nearly 100 luxurious and elegant guest rooms. We have always regarded the experience of each guest as the most important element in our work. The clean and hygienic environment of the room and the high-quality service level are the work that the hotel general manager has paid great attention to for a long time. Sincerely welcome you to visit again, and wish you good health and smooth work! —Miss LI from the front office department
Molly
Standard Double Room
Stayed in May 2024
Solo travelers
3 review
4.5/5
Great
Posted on May 6, 2024
The service at the counter is good. It’s very convenient to have a shopping mall right outside your door. However, the decoration and corners are a bit old and damaged and need some repairs. I stayed here for 5 days and will stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: 【❤️五星好評❤️】親愛的賓客,看到您的好評隔着屏幕都感受到了您對我們的滿意,實在是非常感動呢。優越的地理位置、獨具特色的裝修風格、舒適整潔的居住環境、貼心細緻的服務,讓每位朋友看到我們的笑容,感受到我們的真誠,感受到家一般的温暖與舒適是我們孜孜不倦的追求,同時感謝您對酒店夥伴服務工作的充分肯定,我們會不斷努力的,期待您的下次入住哦!—前廳部Miss li
Anonymous User
Standard Double Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2023
The experience is very good, it is worth recommending, and it is the first choice for business trips.
Original TextTranslated by Google
Response from Property: [❤️Five-star reviews, high-quality service, comfortable environment❤️] Dear guests, I feel your satisfaction with us through your positive reviews across the screen. I am really touched. With the superior geographical location, unique decoration style, comfortable and clean living environment, and considerate and meticulous service, we strive to let every friend see our smiles, feel our sincerity, and feel the warmth and comfort of home. At the same time, thank you for your full recognition of the service work of our hotel partners. We will continue to work hard and look forward to your next stay! —Miss Zhang, Front Office Department
Xiaoyingzailvtu
Standard Room (2 beds)
Stayed in Apr 2024
Business travelers
4 review
3.5/5
Posted on Apr 21, 2024
The location is OK, but the hygiene is not satisfactory. The bathroom is not well maintained and smells bad. I stayed there one night in advance for an exam at Minnan Polytechnic. I arrived late and went out for a walk. It was too late when I got back to the hotel, so I was too lazy to change rooms.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Ailuolaluyun
VIP Twin Room
Stayed in Oct 2023
Family
21 review
1.0/5
Posted on Oct 5, 2023
The price is 388, the dirty carpet, the moldy sink, and the toothbrush cup left by the previous customer. Ctrip: There are four hotels like this💎 Your standards are very low
Original TextTranslated by Google
Response from Property: Thank you for your review! Thank you for your valuable opinion. Most of the room facilities and equipment in our hotel are relatively well maintained. Due to frequent occupancy rates, some room types have no time for maintenance and may cause discomfort to you. We are very sorry for your comments. We will continue to follow up and deal with any problems; your opinions are a valuable basis for us to improve our service standards faster. We look forward to having you stay at Huafei Haojiang Hotel again. We hope that you can witness the results of our hotel's improvements next time you stay. —Miss Zhang, front office manager
Fengjianren
Duplex Suite (2 beds)
Stayed in Sep 2023
Travel with friends
22 review
4.0/5
Very Good
Posted on Oct 2, 2023
Facilities: a bit old
Hygiene: clean and not bad
Environment: Convenient transportation
Service: The waiters are very enthusiastic. 1. The hotel environment is very new, the rooms are large, and they are equipped with smart appliances. The location is also very good, and the surrounding area is quite lively. It is very convenient for late night snacks and everything.
Original TextTranslated by Google
Response from Property: [❤Excellent service, convenient transportation, and convenient travel] Thank you for taking the time to give our hotel a five-star rating. We are honored to receive your high recognition! Huafei Haojiang Hotel has convenient transportation and shopping around it. It is only 300 meters away from Dehui Plaza and 2.5 kilometers away from Tahoe Plaza. "It is the first choice hotel for business travelers. We strive to create something for every guest." The comfortable accommodation environment allows every guest to feel at home. All the staff of Huafei Haojiang Hotel sincerely look forward to your visit again! - Miss Zhang, Front Office Department
Mutourenxli
Standard Double Room
Stayed in Feb 2024
Business travelers
1 review
3.2/5
Posted on Apr 8, 2024
There was a receptionist at the hotel who looked like she owed him 8 million. She was holding a mobile phone and poking around without looking at people. Another person who was supposed to be a new person was helping with check-in. The 8 million person was very impatient and taught
The hotel has been around for many years. The facilities are definitely not comparable to those of new ones, but they are still acceptable
Just that receptionist, tsk
Original TextTranslated by Google
Response from Property: Dear customer, hello! Your comments are our motivation and pursuit. We are honored to serve you. We are very happy that you can give us valuable suggestions. In this way, Huafei will continue to spur itself to do better. Please give us more advice on the shortcomings (.・_・。). Looking forward to our meeting~~~Miss LI, Front Office Department
Guest User
Standard Double Room
Stayed in Feb 2024
Business travelers
156 review
2.2/5
Posted on Feb 22, 2024
I told the front desk not to ask for a room that was too noisy, but they still gave me a room near the elevator. The front desk didn't even look at me directly and had a bad attitude. You should experience it yourself.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Your comments are our motivation and pursuit. We are honored to serve you. We are very happy that you can give us valuable suggestions. In this way, Huafei will continue to spur itself to do better. Please give us more advice on the shortcomings (.・_・。). Looking forward to our meeting~~~Miss LI, Front Office Department
Guest User
Standard Room (2 beds)
Stayed in Feb 2024
Travel with friends
2 review
2.2/5
Posted on Feb 15, 2024
There is no parking space. The hair dryer is like an antique, and it is useless after a long time. There is a faint musty smell when lying down, which is really uncomfortable. I have to wear a mask. The color of the sofa, floor and table downstairs is really scary and unlucky. Alas
Original TextTranslated by Google
Response from Property: Dear customer, hello! Your comments are our motivation and pursuit. We are honored to serve you. We are very happy that you can give us valuable suggestions. In this way, Huafei will continue to spur itself to do better. Please give us more advice on any shortcomings. Front Office Department Miss LI
Guest User
Standard Room (2 beds)
Stayed in Feb 2024
Couples
1 review
1.0/5
Posted on Feb 12, 2024
This store must be badly reviewed. After booking the hotel, I received a call saying that there were no rooms available and there was a problem with the drainage. They asked us to change rooms. We stated that we had children and could not sleep in one bed, so we needed twin beds. The customer service attitude was poor. Later, I received a call from Ctrip saying that they had negotiated for a room to be upgraded. However, when we arrived at the store, the room was not upgraded. At that time, the customer service was calling other hotel guests with the same routine, saying that the drainage in the room was broken, and they also asked us to add WeChat and sign a letter of commitment. In addition, the front desk said that there were no disposable slippers in the hotel room and they had been used up. This is the first time I have encountered such a weird hotel. The front desk service attitude is particularly poor.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your comment. We are sorry to learn that your experience in the hotel was not perfect. We are very sorry! The hotel attaches great importance to your opinions and hopes to have the opportunity to communicate with you more so as to better improve the management level and improve the shortcomings in future operations. We also hope that you can give us a chance to make up for it and let us provide you with better quality services. We sincerely look forward to your visit again so that you can see our improvement. —Miss LI, Front Office Manager
TOMMYchengge
Discount Twin Room
Stayed in Aug 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 13, 2023
The room is clean and tidy, the front desk service attitude is good, and the cleaning lady is enthusiastic and thoughtful. The overall environment is very quiet.
Original TextTranslated by Google
Response from Property: [❤️Five-star reviews, high-quality service, comfortable environment❤️] Dear guests, I feel your satisfaction with us through your positive reviews across the screen. I am really touched. With the superior geographical location, unique decoration style, comfortable and clean living environment, and considerate and meticulous service, we strive to let every friend see our smiles, feel our sincerity, and feel the warmth and comfort of home. At the same time, thank you for your full recognition of the service work of our hotel partners. We will continue to work hard and look forward to your next stay! —Miss Zhang, Front Office Department
Guest User
Duplex Suite (2 beds)
Stayed in Feb 2024
Other
1 review
1.0/5
Posted on Feb 8, 2024
Rubbish hotel, the front desk service attitude is terrible, it's like I owe her money, the hotel is not clean, the facilities are not complete, I will not come again.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your comment. We are sorry to hear that your experience in the hotel was not perfect. We are very sorry! We hope you can give us some feedback on the problems in the hotel. We attach great importance to your opinions so that we can better improve the management level and improve the shortcomings in future operations. We believe that there will be a big change when you stay next time. We look forward to your visit again! - Miss LI, Front Office Department
Zhenzi
Standard Room (2 beds)
Stayed in Feb 2024
Couples
31 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The room is relatively large, the shower water is fast and large, and the service desk staff is friendly! The parking lot staff is helpful and assists the driver in parking. Thumbs up👍
Original TextTranslated by Google
Response from Property: 【❤️Five-star reviews, quality service, comfortable environment❤️】Dear guests, I can feel your satisfaction with us through the screen when I see your good reviews. I am really moved. Superior geographical location, unique decoration style, comfortable and clean living environment, considerate and meticulous service, let every friend see our smile, feel our sincerity, feel the warmth and comfort of home is our tireless pursuit. At the same time, thank you for your full recognition of the hotel partner service work. We will continue to work hard and look forward to your next stay! —Miss LI from the front office department
Guest User
Discount Twin Room
Stayed in Jul 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on Jul 17, 2023
Xiaolin at the front desk has a good service attitude
Facilities: average
Hygiene: clean and tidy
Environment: average
Service: Full marks
Breakfast: average
There are many snacks nearby and transportation is convenient. The hotel staff are polite and polite. It is highly recommended to stay here.
Original TextTranslated by Google
Response from Property: Thank you very much for your satisfaction and affirmation of Huafei Haojiang Hotel. Satisfying guests is only our starting point. Surprise and touching are our goals. We will continue to work hard and look forward to your next stay. We will We will provide you with more considerate services and hope you can recommend us to more of your friends. Thank you very much! —Miss Wang, Front Office Manager