"The room type with breakfast included was ”Chidori”. The best things about it were that they had water purified with obsidian in the room, the large public bath was open 24 hours a day (until 9:30am), and the open-air bath could be reserved for private use at certain times. They were very kind and helpful, helping me store my car and luggage before and after check-in and out, giving me a map of the area and recommending places to eat. I'm very satisfied. Thank you very much."

"全体的に古く、隣の人の音が聞こえる。フロントの人も普通だが、少しそっけない感じだった。寝るのにはよいが、駅からは少し遠い。"

"Location is great, it is just on the main road and by the lake. I remember there was a Lawon convenient store not far away when we drove past. We stayed there for 1 night. I highly doubt if we were given the wrong room type, as I booked a room that can see the full Suwa Lake, but the room we have got is at the corner. It is because of the cherry blossom season, there are so many mosquitos outside so we couldn't open any window. According to the information provided by the hotel, the mosquitos don't bite human, but create stains on clothings. Anyway, the room has a private onsen. It was quite small, and look a bit old. The water is very hot, though I couldn't smell any sulfur so it is not a real hot spring. As the windows can't be opened, so it is a quite stuffy inside the bathroom. The room has equipped with all amenities, but no bottled water. The hotel mentioned the water is drinkable from the tab. The room is quite clean and spacious. The mattress is quite nice, it was good for taking a rest after a whole day trip. We chose the meal package (breakfast and dinner). They were both Japanese style with a lot of dishes and options. Food is great. Nagano is not a place that produces meat, so mainly there are a lot of vegetables. With the price we paid for, the hotel services, food and everything is quite reasonable. However, the hotel is a bit old. Nothing is special other than providing a clean room to sleep."

"開車過去的，沒在意位置，附近象是住宅區，有便利店。 比較老的建築物，但裝修得還好，空調、頂燈、冰箱都換新的。房間比較寬敞，給了最高層九樓的房間，可以看到諏訪湖，景色不錯。 早餐味道一般，品種也還有幾樣，管飽。"

"Extremely satisfying hotel. In the area of Shanghai, this hot spring hotel is considered one of the highest. First of all, the environment of the independent small courtyard is very elegant, and all 8 rooms are facing the beautiful lake view, especially the beautiful scenery under the sunset, which is really pleasing to the eye. Secondly, the room is not only large, but also has a separate hot spring pool. Everything in the room is fine, and it is no problem to come here empty-handed. Toiletries, razors, various skin care and hair products, all have. You can also go to the mixed bath hot springs on the top floor of the 6th floor. The idea here is very chic, when entering the hot spring, men and women must wear a special clothes, similar to swimsuits. Again, each room has a separate dining room, and walk past it for three seconds. Then there is a local bar on the ground floor that offers locally produced sake. Finally, walking across the small road is to visit the lake, and you can walk to the station in 8 minutes, which is really convenient. There are many restaurants around, no need to worry."

"This time, I was lucky because the parking lot on the hotel side was empty. The view from the room is not so good because it is located in front of the station. The breakfast buffet has a good selection."

"We stayed here as a family of three (mother and two daughters). We were greeted politely when we arrived at the parking lot by car. The food was also very delicious. The portions were just right for the women, but perhaps not enough for the men. The room and bedding were clean, and all the staff were kind, so we didn't have any unpleasant experiences or inconveniences during our stay. It was an inn that I would like to stay at again when I visit Suwa."

"I had trouble returning home due to the heavy rain from the typhoon, so I decided to stay at this hotel on short notice. I made a reservation online and checked in 15 minutes later. The front desk staff were very friendly, and the parking lot attendant was very kind to me. I'd like to come again."

"The hotel is right by the lake, near the railway station, about seven or eight minutes on foot, the environment is very good, I really like the hotel's hot springs. I have experienced both the private and the open air on the top floor. The Japanese breakfast and dinner are good, and I will stay here next time I have the opportunity."