Hotels in Shenzhen Bao'an International Airport, Shenzhen

Our family of three stayed here for a layover, and everyone unanimously agreed this airport hotel was a great choice. The 24-hour complimentary airport shuttle ensures stress-free travel, with departure notifications given in advance to avoid any rush. The front desk staff were very friendly and kind to our child, making for a pleasant experience. The room was spacious, impeccably clean, and the air conditioning quickly cooled the entire room, making it very comfortable for a summer stay. The self-service laundry and drying facilities allowed us to wash all our clothes, making packing lighter. There are many breakfast spots, fast food joints, and dessert shops nearby, so finding a meal downstairs was easy. The free shuttle service was very convenient, and we reached Bao'an T3 Terminal in about 10 minutes. The hotel itself was clean, hygienic, and had a great environment.

This hotel is excellent in every way. The breakfast offered a wide variety of choices. I was traveling with a French colleague for a business trip, and he also thought it was fantastic! We spent a long time choosing this hotel on Ctrip due to a trade show in Shenzhen, and it turned out to be a great find. The service was very attentive, and we even got a complimentary upgrade to a suite!

The front desk staff were professional and courteous, proactively explaining all the hotel information. The in-room facilities were in perfect condition, and the hygiene was excellent. The location is a definite plus. Overall, a very good experience.

I specifically booked this hotel to catch a flight, and it's only about a ten-minute drive to the airport, which made managing my time very easy. The king-size bed was incredibly comfortable, helping to ease my travel fatigue. The free self-service laundry machines are a thoughtful touch. The service was prompt, and the room was spotless. For an airport-area hotel, the value for money is really excellent. It's my top choice for accommodation when traveling, and I genuinely recommend it!

Located on the main street, this felt more like an aparthotel than a traditional hotel. I booked this for an early flight out of SZX. The room was clean and had all the amenities one would expect - a strong enough hair dryer, comfortable shower, clean sheets, strong AC. Unlike the lifts, my non-smoking room did not smell like smoke. The airport pickup shuttle leaves the hotel at every hour, and you can pre book at check-in. Morning call was punctual and I took the shuttle at 5am, which left on tim and arrived at the airport in around 10 minutes.

I didn’t have a packed‑schedule this time. I simply wanted to find somewhere quiet to recharge for a few days. This hotel has just the right atmosphere without excessive noise. The laid‑back vibe allows you to let go of stress. The rooms are simply and tastefully furnished with no oppressive feeling. Every corner is meticulously kept spot‑less. Bathroom facilities work smoothly. Housekeeping provides regular maintenance and restocks amenities promptly. Staff member Zeng MIA is calm and gentle, making communication very pleasant. In your spare time, you can stroll around, as shopping malls and restaurants are within easy reach. You can then retreat back to the peace of the hotel. Free from overwhelming commercial vibes, it is like a safe little haven, ideal for a short‑term getaway and relaxation.

Overall, the experience was mixed, although skews slightly positive. What I liked: I have to really commend the hotel staff for exceptional service: this is the one thing that really stood out for me. I was here for an anniversary celebration, and they decorated our room and also gave us an amazing tasting cheesecake (I am very picky with cheesecake by the way). The food at IHG hotels is just exceptional from my own personal experience. Their dinner buffet was also really great cost performance. Great value and wide selection, and includes alcoholic drinks too (free flow). They also had hot pot, and we chose a Yunnan mushroom soup for ours (they had several choices from what I can remember). Now the areas I thought were unfortunately what pulled down overall ranking for me. First, the furnishings/finishings of the rooms were not really top tier. I don’t recall what star hotel this was, but I have generally had slightly better experience in terms of the furnishings for IHG hotels, even the lower end ones like Holiday Inn etc. Maybe this one was just a bit older/dated? The lobby was nice though. Second, location. I mean this is on me since I knew this was all the way in Bao An district, but I just feel like it was much further and worse traffic than I had anticipated (I checked maps for places I was going to - generally I wanted to go to places around Nanshan area which I thought weren’t that far but it turns out I was wrong). It is also not near any subway / metro station. I think the walk was 20-30 min to the closest metro station. And the road to getting into the hotel lobby car pick up and drop off area was extremely narrow, and if you didn’t point it out to the driver, they could miss it and not know how to get in. The narrow-ness of the path also makes it hard for drivers to drive in and out (if your car is too big it takes a while and maybe takes turns, almost like a one way street type of narrow). Other neutral stuff: most other appliances etc., as well as spaciousness of the room, were broadly in-line with my expectations and also competitors (other hotels in Shenzhen around the same / similar price point). Overall, I still enjoyed my experience, but unsure I’d stay here again unless 1) a new metro station opens up nearby, or 2) if I’m just going to stay in Bao An district for my future trips. Still though, huge shoutout to the staff for exceptional service. I know service is pretty good throughout most of Shenzhen, but I do think this hotel’s staff goes above and beyond. And the cheesecake was the best I’ve had since December last year.

The things in the room are super complete, the air conditioning is fast, the hot water is turned on, the toiletries are complete, and even the slippers are thick and non-slip, so you can live in peace of mind. The young lady at the front desk was more enthusiastic. When checking in, she also asked us if we had any needs and recommended us a delicious snack street nearby. The best thing is that there is a free parking lot, park the car and go upstairs directly with your luggage. I will definitely choose this hotel when I come here to play in the future, and I recommend it to all friends who come here to play.

Had a very pleasant stay at 深圳机场凯悦嘉轩酒店 on 26 Aug 2026. The front desk staff were friendly, welcoming, and helpful throughout our stay. What impressed me most was the thoughtful service for early travelers. Since we had an early flight, the front staff proactively informed us that breakfast would be ready for takeaway from 5:00am. This was such a considerate touch and made our early-morning departure much easier and more convenient. The location is also excellent, especially for anyone flying from Shenzhen Airport. The directional signs are clear and easy to follow, so navigating to the hotel and airport was straightforward even when traveling with luggage. Overall, a very convenient and comfortable stay with genuinely thoughtful service. Highly recommended for anyone needing easy access to Shenzhen Airport, especially for an early-morning flight!

The front desk staff was incredibly thoughtful and even upgraded my room for free. The hotel's location is quite good, with plenty of delicious food options near the subway station. The airport pick-up was also very prompt; no need to share a ride, I could go straight to the hotel as soon as I arrived. Once at the hotel, the room was very spacious and even included a massage chair. As it's a sleep-themed hotel, there were many thoughtful little touches, like music and sleep-friendly lighting. Overall, my stay was a great experience, and I'll likely choose this hotel again next time I'm in Shenzhen.