Hanting Hotel (Shenzhen Bao'an Airport Terminal) Guest Reviews
4.2/5
264 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(264)
Positive reviews(236)
Reviews with photos/video(30)
Clean and tidy(52)
Close to airport(27)
Convenient location(27)
Easy to get around(25)
Average sound insulation(21)
Great value for money(11)
Friendly front desk staff(9)
Perfect for business trips(5)
Negative reviews(28)
Ji
Guestroom (2 beds)
Stayed in Nov 2024
Travel with friends
12 review
3.7/5
Posted on Jan 12, 2025
The hotel is so so. Very poor sound proofing for the rooms. We got noisy neighbors and couldn't fall asleep. And also the windows are not sound proof, the traffic noise is very annoying too. But they provide free hourly shuttle to the airport.
ROSDI AZWAN BIN ABDULLAH
Guestroom (2 beds)
Stayed in Apr 2024
Business travelers
7 review
3.5/5
Posted on May 27, 2024
The room was very satisfying. I would rate it as the best. But for the toilet it is not convenient for non-family stays. The glass door would not be so friendly.
Breakfast not so many options to choose. Mostly the food only for chinese. Many shops & food stores around the hotel. It's quite good for all.
MehediHasan89
Double Room
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Nov 2, 2024
10 min away from the airport. The room was good. We checked in very late but the front desk was very prompt and we got to our room very quickly. Recommend.
Response from Property: Dear guest: Hello! The best advertisement is word-of-mouth recommendation from guests. We are honored that our service has been recognized by you. We look forward to your next stay!
Anonymous User
Guestroom (2 beds)
Stayed in Sep 2024
Travel with friends
3 review
2.2/5
Posted on Oct 23, 2024
Check in mid night at 1am but I have called and inform hotel earlier about my late arrival. The reception lady very bad attitude. Inform me wrong room no and reply me with rude attitude. Bad service. That's combine 2 hotel in 1. Been to China so many places but this is the worst service I've ever meet.
gabrielsales
Superior Double Room
Stayed in Jul 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Aug 21, 2024
a good place to stay, i liked a lot this opportunity, i hope i can get again!
Response from Property: Dear guest: Hello! The best advertisement is word-of-mouth recommendation from guests. We are honored that our service has been recognized by you. We look forward to your next stay!
Anonymous User
Guestroom (2 beds)
Stayed in Feb 2024
Other
15 review
4.2/5
Very Good
Posted on Mar 31, 2024
The receptionist was a little rude, just asking whether the check in is here and reply me with arrogant tone. Pass her our ID and she simply say can't find the booking, even showing her the booking confirmation and she said she don't understand 🤷🏻♀️ other than that, the room and everything is good
George Tham
Guestroom (2 beds)
Stayed in Feb 2024
Couples
3 review
4.7/5
Amazing
Posted on Apr 10, 2024
The location is perfect for us to fly off from Shenzhen Bo'An international airport the following day. Staffs are friendly and helpful, breakfast and washing machine cum dryer are provided, for the price it is excellent. Delicious road side hawker food are plentyful around the area, within walking distance.
Lukasz Piotr
Double Room
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Apr 26, 2024
I like this location close to the airport. Easy to check in at night.
Shaquelle
Double Room
Stayed in Aug 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 8, 2023
My stay was superb! The hotel's impeccable service, and clean room made it a memorable experience. Highly recommended.
Response from Property: Dear guests, hello! Thank you for your review, thank you for your support and love. When you feel satisfied and gratified with our service, we are also sincerely happy. Your praise and your good comments make us deeply moved. I wish you happiness every day
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The room is clean and hygienic, the service is very good, it is close to the airport, and the airport drop-off service is also very convenient. I will stay at this hotel in the future.
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Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
2 review
1.1/5
Posted on Nov 24, 2024
I'm really speechless. The hotel is not clean at all. The facilities are also very poor. The room is very small. It looks worse than a small hotel. The most important thing is that there are cockroaches crawling on the bed at night. The sanitation is not cleaned properly. It's outrageous.
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Response from Property: Thank you for staying at the hotel and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again!
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Hanting is as reliable as ever. It is very close to the airport and is a good place to rest. The sanitary conditions are very good and the attitude of the waiters is very professional. The surrounding noise is not too loud.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The best advertising is word-of-mouth recommendations from our guests. We are honored that our services have been recognized by you. Looking forward to your next stay!
Guest User
Superior Double Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The room was satisfactory, the service was also very good, and the airport drop-off was also very convenient. I will stay here again next time. Very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The best advertising is word-of-mouth recommendations from our guests. We are honored that our services have been recognized by you. Looking forward to your next stay!
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The room is clean and the staff is very good
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!最好的廣告是客人口口相傳的推薦,非常榮幸我們的服務能得到您的認可。期待着您的下次入住!
Guest User
Guestroom (2 beds)
Stayed in Aug 2024
Travel with friends
1 review
2.2/5
Posted on Sep 24, 2024
There was a musty smell as soon as I entered the room. The corridor outside the door was very narrow, and there was only one person's distance to the opposite door. The air conditioner was facing the bed, and the sleep was very dry. The mirror was facing the bed, and the air conditioner passed through the window. The curtains could not be closed, and there was no sound insulation. I could hear everything outside at night. I chose Hanting because I trusted Hanting. It is a well-known chain hotel, and it shouldn't be this bad. This experience was very bad
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again!