Chengjia Apartment Hotel (Shenzhen Nanshan Subway Station) Guest Reviews
4.6/5
Very Good
568 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(568)
Positive reviews(556)
Reviews with photos/video(89)
Awesome amenities(71)
Easy to get around(69)
Close to metro(41)
Classy environment(35)
Many amenities(27)
Quiet & comfortable(23)
Friendly front desk staff(22)
Perfect for business trips(10)
Negative reviews(12)
Guest User
Guestroom - 1-Bedroom (Double Bed) (Fridge)
Stayed in 12. 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 7.12.2024
Very good
Response from Property: 所有的喜悦,源於您的滿意,笑着離店,我便足矣!
Guest User
Queen Room
Stayed in 4. 2024
Couples
30 review
4.7/5
Amazing
Posted on 29.5.2024
The washing machine and detergent in the room was great and location is convenient to lots of food places and the subway. Interaction with host was minimal but accessible via WeChat if needed.
Response from Property: 親愛的您好,感謝您對我們的稱讚,有您的鼓勵,我們會堅持用心服務,希望能繼續得到您的認可。歡迎您再次光臨!
aimeswong
Queen Room
Stayed in 10. 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on 26.10.2023
Place was well located 5 minutes walk to Nanshan station with lines 11 and 12 metro. Clean small room and enough for my needs. Has a washer too and hanging area which is really convenient for my few days stay. No tea and coffee but each day gave 2 bottles of water on the table and another two bottles on the fridge...super considerate! Also gave toothbrushes, slippers and has a hairdryer.
All staff both at reception (especially Mr Wong!) and the cleaners were really nice which made my stay so enjoyable. Maybe the only thing is to have at least one English TV channel (like CGTN?) as didn't understand all the Chinese channels.
Next time will try to get a room with a window which then would be perfect!
Response from Property: There is always a smile that blooms for you, there is always an encounter that makes the whole past beautiful; all the encounters come back and forth, just to come to the world and meet you who understands me.
Guest User
Queen Room
Stayed in 2. 2024
Family
3 review
4.0/5
Very Good
Posted on 19.2.2024
Not bad
Response from Property: 路上風景無數,能讓您為城家駐足,太榮幸啦,歡迎再次光臨!
Michelle Xin
Family Suite
Stayed in 2. 2024
Family
2 review
4.2/5
Very Good
Posted on 24.2.2024
Strategic location, Very near to subway that can reach many tourism spot. It is good For us 6people to stay. We got A no window apartment but Its ok . There is aircond in living room and rooms. It is good enought For travelling purpose.
Response from Property: 親愛的客人,感謝您對小城的認可。我們能得到您的肯定與讚揚是小城無盡的榮幸。您的滿意就是對我們最大的肯定!入住期間,我們會盡我們最大的努力與權限,爭取為您帶來更好的入住體驗!為了您,我們將不斷超越與完善,期待與您下次美麗的邂逅。 小城希望您能再次歸來!
Thomas Cooke
Deluxe Queen Room
Stayed in 2. 2024
Couples
2 review
5.0/5
Outstanding
Posted on 12.2.2024
We are visiting from Canada. The rooms are very clean and good size. The hotel personnel were very friendly, helpful, and the location is close to the nanshan subway; making it convenient to go anywhere in Shenzhen. Lots of restaurants nearby. Entrance and room was electronic numeric password so no need to carry around key cards. Overall, we had a great comfortable stay for a week.. Thanks!
Response from Property: 親愛的客人,感謝您對小城的認可。我們能得到您的肯定與讚揚是小城無盡的榮幸。您的滿意就是對我們最大的肯定!入住期間,我們會盡我們最大的努力與權限,爭取為您帶來更好的入住體驗!為了您,我們將不斷超越與完善,期待與您下次美麗的邂逅。 小城希望您能再次歸來!
Johan Andreas David
Deluxe Room - 1-Room (Double Bed) (1 Living Room, Fridge)
Stayed in 12. 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on 10.12.2023
Great value for the cost! Very kind staff too! I had a cute loft room and I’ll certainly book it again!
Response from Property: 感恩有您、一句問候、在這個偌大的紛擾城市中帶來一絲守護!祝您生活愉快~
Kiki1210
Deluxe Room - 1-Room (Double Bed) (1 Living Room, Fridge)
Stayed in 2. 2024
Couples
7 review
5.0/5
Outstanding
Posted on 22.2.2024
Good experience, it is a very cute apartment and the equipment are all working!
Response from Property: 高山流水遇知音,小城願常伴您的旅途。
阿塔 义玛兹
Deluxe Room - 1-Room (Double Bed) (1 Living Room, Fridge)
Stayed in 2. 2023
Business travelers
58 review
4.2/5
Very Good
Posted on 20.2.2023
The absence of a mirror in the bathroom or sink for beard shaving was negative for bearded men. Other than that, it's a very nice apartment room.
Response from Property: We are very happy to receive your praise and support. Serving every guest well is what we should do. We will improve your problems. You are welcome to come often.
KWL9
Deluxe Room - 1-Room (Double Bed) (1 Living Room, Fridge)
Stayed in 1. 2024
Couples
6 review
3.0/5
Posted on 16.1.2024
Pretty easy to book
Response from Property: 能得到客官的認可,是小城的榮幸,為客人解決問題,是小城的職責,讓客人舒舒服服的入住我們酒店是小城一直追求的目標,歡迎您下次光臨哦!
Andy1234
Guestroom - 1-Bedroom (Double Bed) (Fridge)
Stayed in 10. 2022
Solo travelers
207 review
5.0/5
Outstanding
Posted on 9.10.2022
Nice hotel close to two subway stations and many Japanese and Korean restaurants. Would recommend.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Guestroom - 2-Room (2 beds) (1 living room, fridge)
Stayed in 2. 2024
Travel with friends
2 review
4.5/5
Great
Posted on 24.2.2024
Nillllll
Response from Property: 親愛的客人,感謝您對小城的認可。我們能得到您的肯定與讚揚是小城無盡的榮幸。您的滿意就是對我們最大的肯定!入住期間,我們會盡我們最大的努力與權限,爭取為您帶來更好的入住體驗!為了您,我們將不斷超越與完善,期待與您下次美麗的邂逅。 小城希望您能再次歸來!
Stanislav
Deluxe Room - 1-Room (Double Bed) (1 Living Room, Fridge)
Stayed in 2. 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on 28.2.2023
Great place to stay in Shenzhen
Response from Property: 能夠獲得您的好評與理解,我們非常開心,服務好每一位客人,是我們應該做到的,歡迎您常來噢
Mr. Oafallas
Deluxe Room - 1-Room (Double Bed) (1 Living Room, Fridge)
Stayed in 9. 2023
Couples
28 review
5.0/5
Outstanding
Posted on 15.9.2023
Small but good
Response from Property: 有您相伴便是晴天,愛您哦!With you, it's sunny. Love you!
Guest User
Deluxe Room - 1-Room (Double Bed) (1 Living Room, Fridge)
Stayed in 11. 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on 9.11.2024
Excellent apartments! Very clean, beautiful interior, in the room. In addition to the standard hotel set, the room has: a refrigerator, a washing machine, a microwave - everything is new. Very convenient location. Quiet, cozy, calm!
Original TextTranslated by Google
Response from Property: Dear, thank you for your praise. With your encouragement, we will continue to serve you wholeheartedly and hope to continue to receive your recognition. Welcome to visit us again!