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Verified reviews
Location3.7
Amenities3.8
Service3.8
Cleanliness4.0
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All reviews(26)
Positive reviews(19)
Reviews with photos/video(9)
Negative reviews(3)
Chan
[Non-smoking] Superior Japanese-Western Twin Room With Indoor Bath
Stayed in Jul 2024
Family
21 review
5.0/5
Outstanding
Posted on Sep 2, 2024
This hot spring guest house, has many facilities and equipment, very suitable for the whole family to play, we stayed in a five-person room room is really big, dinner chose buffet have many options
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愛旅行的媽媽
[Non-smoking] Standard Japanese-Western Twin Room With Indoor Bath
Stayed in Dec 2023
Family
10 review
4.5/5
Great
Posted on Jan 19, 2024
The hotel dinner is a buffet, with a lot of choices and the quality of the food is very fresh.
The room we stayed in this time was a sea view room, which was very spacious.
Highly recommended for families to experience the experience because there are many entertainment facilities
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6/7
Tabo9180
[Non-smoking] Superior Japanese-style Room (2 Rooms) With Indoor Bath (poolside)
Stayed in Sep 2023
Travel with friends
13 review
4.0/5
Very Good
Posted on Oct 26, 2023
The hotel has many facilities, such as table tennis, cycling, and children's game facilities. The hot spring has 3 baths. The men's and women's soups will be exchanged in the morning and evening. Breakfast and dinner are also quick
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HANG LIN
[Non-smoking] Standard Japanese-style Room, No Indoor Bath (no View)
Stayed in Feb 2024
Family
9 review
4.7/5
Amazing
Posted on Apr 1, 2024
Everything is satisfactory except that there is no bathing facilities in the room which is a bit inconvenient.
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Guest User
Japanese-Style Room
Stayed in Jul 2023
Family
2 review
2.5/5
Posted on Aug 2, 2023
I reserved a Japanese-style room. When you enter the room, it smells damp and musty. The room is a staircase with no elevator away from the front desk. Elderly people might find it a bit difficult. Carrying luggage up and down stairs. You can't see outside at all from your room. It was an oppressive room. I thought it was very good because it was an easy-to-understand place near Adventure World. It is a pity that the front desk is not very kind. When I asked where I wanted to go, I was told to look at the paper in the hall guide. Dinner was gorgeous and delicious. Especially the tuna sashimi was the best. I have tried many different types of soy sauce. There was only one machine in the drink corner, and I had to line up every time. There was always a spill around the food, and I got the impression that it was unsanitary. I have the impression that it would be nice to have 100% juice for breakfast drinks. There were fewer types of grilled fish compared to dinner.
The most disappointing thing about this inn was the constant noise, probably because of the structure of the building. I could hear the people on the upper floor running around and jumping around until 3:30 in the middle of the night, and I asked the front desk to do something about it, but it didn't change. I'm sorry to say that I can't sleep because I'm on a trip. The cleaning staff always gave me a pleasant greeting even when I passed each other.
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Baoma
Standard Japanese-Style Room 36 to 40 Sq M
Stayed in Jun 2023
Family
23 review
4.0/5
Very Good
Posted on Jul 24, 2023
The accommodation is good in all aspects. The only drawback is that the food is average. Although there are many items in the breakfast and dinner buffets, the taste is average, which is only about 200 yuan for buffets in Shanghai. There is a large comos cosmeceutical nearby, which is very easy to visit. In addition, the toretore market, the largest seafood market in West Japan, is also near the hotel, which can solve the problem of eating. We came here with a chartered car. The attractions in Shirahama are average, especially Sandanbi. I think the 1,500 yen per person ticket is not worth it. I took an elevator down and looked at it for less than 10 minutes.
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M_POPO
Japanese-Style Room
Stayed in Apr 2023
Travel with friends
36 review
4.0/5
Very Good
Posted on Jun 1, 2023
The Japanese-style room I booked is on the first floor of the hotel. It's a little bit of a detour to walk there.
The room is OK, but the light is not very good. It's OK for sleeping. It's better to go outside to rest.
Both dinner and breakfast are buffets, so you can eat whatever you want.
The location is good, close to the seafood market.
There are many elderly people in the area, and the restaurant is full for dinner.
The hot spring is OK, and the male and female baths are switched in the morning and afternoon. There is one that is not bad.
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6/8
Guest User
Superior Japanese-Style Room 46 to 50 Sq M
Stayed in Jul 2023
Family
6 review
3.0/5
Posted on Aug 17, 2023
Location: Not close to the beach, but next to a fishing boat berthing port. It is impossible to walk to the beach. If you want to take your kids to the beach, it is best not to choose this place. There are no convenience stores around. If you don't bring breakfast and dinner, eating will be a problem.
Check-in: Deliberately give Chinese tourists a bad room type. I hope everyone will pay attention to this. You must go to the front desk to argue. We booked a better 50-square-meter room, but we were given a "shelter tool room" directly facing the parking lot. After repeated communication, we were changed to a much smaller downgraded room. There are obviously many empty rooms.
Food: Breakfast and dinner are buffets, and the choice and taste are not bad.
Hot springs: There are three, men's hot springs, women's hot springs, and mixed bathing for men and women (wearing swimsuits), but in fact, the mixed bathing is just an exaggeratedly small pool, which can be almost ignored.
Swimming pool: There is a swimming pool for children to play, and the children are happy.
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kentarou okamoto
Japanese-Style Room
Stayed in Jul 2023
Family
1 review
3.5/5
Posted on Aug 10, 2023
Overall it was good.
However, there was a lot of banging noise from the floor above. The floors felt thin. I complained to the front desk. But it happened again in the morning.
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Guest User
[Non-smoking] Standard Fourth Room With Indoor Bath
Stayed in Jul 2023
Family
1 review
3.0/5
Posted on Aug 6, 2023
The hotel had a pool, which the kids loved!
The buffet also had a lot of menu items that kids could eat, which was helpful.
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yun qing Tian
[Non-smoking] Standard Japanese-style Room For 4 People With Indoor Bath
Stayed in Sep 2024
Family
12 review
4.0/5
Very Good
Posted on Jan 15, 2025
愈來愈好。
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6/8
Guest User
[Non-smoking] Standard Japanese-Western Twin Room With Indoor Bath
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 24, 2024
環境及酒店設施都滿意,酒店適合孩童住宿,因此不適合對聲音敏感的住客。
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Guest User
Stayed in Nov 2024
Couples
2.0/5
Posted on Dec 21, 2024
Even though it was a busy season, the room rate was about half the price of the surrounding hotels. That was what attracted me to Yukai Resort, which I don't usually use, and made a reservation for the premium room for the first time. It is true that we were also at fault, but the head chef's overbearing attitude from start to finish was disappointing as I was really looking forward to it. I understand that it was a busy season, but if they are so busy that they can only respond by taking their anger out on us, they should operate in a position where they can relax and not perform in front of customers. I was very impressed with the way the front desk staff treated me. I feel so confident that I feel bad giving them a rating of 2. I have taken to heart the head chef's words, which clearly state that they cannot accommodate guests with allergies. He also said some very reasonable words that will damage my trust in other hotels and inns that cater to allergies. I am very disappointed as I have been using Yukai Resort for many years. At the time of my stay, the brand had been changed to Oedo Onsen Monogatari, so it may be the intention of the brand, but in the future, they should explain the situation to those who have made reservations and ask them to cancel by phone rather than email. Still, thanks to the front desk staff, I was able to enjoy everything except the food. I am very grateful to the staff who helped me.
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Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Dec 7, 2024
It seems that Yukai Resort and Oedo Onsen have merged and are now under a new system. It has become a premium and the price has gone up, but is it really worth it? So I went there. The exterior was exactly the same, and after checking in, I went to the lounge, where there was a welcome drink corner. There are soft drinks and alcoholic drinks. There is also beer, whiskey, sours, and fruit wine. What I felt was a big change from before was that the maintenance staff was very noticeable. They clean the building, so the dirty places that used to be a little noticeable have been cleaned up nicely. The bath is no longer a free-flowing bath...? The amount of hot water was a little less, and it was lower than the amount of water before. After the bath, there is a lounge on the second floor where you can enjoy soft drinks, beer, whiskey, sours, and fruit wine. But I wonder if they don't refill it? There was no beer before dinner! I was sad. Dinner seemed to have changed somewhat, but it was basically the same.
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Guest User
Stayed in Feb 2023
Travel with friends
4.0/5
Very Good
Posted on Mar 22, 2023
The location is good. There is a bus that drops off at the door. There is nothing nearby. You can just soak in the hot springs. The breakfast and evening buffet in the restaurant is OK, but the fire in the barbecue grill is too weak and can only cook thin meats. Even though there are a lot of barbecue foods, it is useless! There are only two shuttle buses for guests checking out in the morning. There are too few. The check-out time is 12 o'clock. Why is there no shuttle bus at 12 o'clock? When checking out, the hotel charged us 7,000 yen. We had to proofread it with him, which almost delayed the bus time. It is recommended to reserve some time for checkout.