Naz City Hotel Taksim - Special Category Reviews

Great hotel! Service is amazing and rooms are clean, spacious and modern. Awesome facilities, really enjoyed our stay here.

Every thing good except the breakfast

Everything was perfect. 100% recommend!!

Bad soup

To be honest the hotel was amazing, nothing to complain. The workers were kind and humble. Especially the receptionist (Mert) and all the spa workers treating us very good, they did a great job. But I’m very disappointed with the owner for his bad attitude and disrespectful towards me. Few words to describe him and what happened - drama king, no manners, such a dumb and brainless guy, not capable to be a owner for that hotel. Need some education for him, I’m very disappointed with him for being very rude and showing disrespect to me for nothing.

Overall the room is very cozy. It has a modern interior concept. Very spacious and the comfortable. They too have a wide selection of breakfast spread. BUTTT! had d worst experience with the staffs there. Their receptions not welcoming. The shuttle service was bad as well, they do not have a good system, be prepared to be left 1hr thinking that the shuttle will come and fetch u as they promised but nvr come. Reason being: will caught in jam. (What they shld atleast advice us was to take our own transport as they are are unable to do so) but instead they mentioned driver on the way but when make another call, they say driver is resting. Grrrrr

The staff needs to be trained to be more customer-centered. The bed was very clean but smelly, the chairs were very old and broken.

The room was on the roadside and was noisy. The room included breakfast but they said it was not available, which was very troublesome.

The hotel is too far from the square. Fortunately, there is a car to pick you up. If you walk back by yourself, you have to walk a long stone road and a steep downhill. The environment is very average and did not meet expectations.

It's a bit business-oriented and a bit like a nursing home. The bathroom has many safety measures, as if it is prepared for the elderly. The breakfast is very rich. The hotel is not big, but there is free parking. There are several big hotels nearby. There is no scenery. It's OK for one night.

Great hotel very clean, a very warm welcome from the receptionist on arrival and very warm from the beautiful young lady on departure. The baggage handlers and the valet Abderahman super good and above all very friendly and fast as lightning, the shuttle drivers super too. Nothing to say clean hotel and well placed with VIP shuttle to Taksim. I recommend and I will come back if God wants.

The service is quite thoughtful, there is a free shuttle bus to the airport bus station

Excellent service, friendly staff. Highly recommended for couples and families

Overall, I am quite satisfied with the stay. It is very good. But the alarm in the room suddenly sounded in the middle of the night, which scared me. Everything else is very good.