CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen Reviews

Very great service at the front desk. We asked for extra blanket, which was delievered to our room promptly although it's at night time. Room was clean. Buffet breakfast was delicious and with wide range of choices.

Good location, easy to find

Everything is very good!

Good experience! Good location for cruisers and ferry passengers! With nice view. Small room enough for solo traveller. Clean room. Useful amenities. Friendly staff! Recommended!

The room looks nothing like the pictures. Service average. Upon checkk in.w as told two single bed room has no windows. room is very out of date. The shower sewage doesn't work properly, the room appears to be flooded before as the floor boards are not even. Other than located right on top of the ferry terminal, nothing is going for it.

Was expecting the room has nice Harbor view, however it is blocked, a budget hotel, not recommended to those who aim for its view

Be aware that this hotel is in the 8th floor of the cruise centre. The taxi driver didn’t know where it was when we arrived at about 1am, and it was all closed, so you have to go into the cruise centre from the basement. If you are getting the ferry it’s really handy though. If you are not getting a ferry I really wouldn’t bother with this hotel as it isn’t great. No windows in room, kind of like being in a submarine, and you can’t smoke anywhere, no balconies or anything. I guess that’s ok if you don’t smoke, Very difficult to get in or out at night  as far as I could see as you have to go through the cruise centre to get out, and if it’s closed it’s kind of awkward. The floor was wet in the bathroom and the rooms are very small and claustrophobic. However, as I said, excellent if you are getting a ferry the next morning. Better to arrive earlier than we did as it wouldn’t  be so confusing,

Great stay, it is very convenient if you travel to hongkong airport.

Excellent hotel. Very clean, great if you are catching the early ferry to HK Airport. It is right in the cruise terminal.

Perfect hotel if you have to travel to Hong Kong by ferry: the hotel and the ferry terminal are in the same building, just different floor. Free parking for car and possibility to charge the electric car (not free)

Located at the 8th floor the building of Shekou cruise center making it most convenient to catch ferry Excellent hotel 👍🏻

This is an excellent hotel for location, service and cleanliness. The breakfast was very good with superb views too (pictured). My only gripe is that the gym was only open from 19:00 to 22:00. A morning session would be a positive addition for many people. Being able to leave luggage at reception was a real bonus and gave me time to enjoy SeaWorld and other parts of Nanshan.

I always book this hotel when I’m flying out of Hong Kong. The location is exactly at the ferry to get me to the airport. Super convenient. The room is nice and the customer service is great. I slept like a baby. The breakfast options needs work though. I didn’t like it at all. The options were slim.

Very good experience of staying, very helpful stuff that upgrade my room and provided me the chargers for phone