Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)

Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport) Reviews

Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)

21-2, No.21 Yonghe Road, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)
Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)
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Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport) Guest Reviews

4.6/5
Very Good
546 review
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(546)
Positive reviews(538)
Reviews with photos/video(115)
Friendly front desk staff(29)
Great value for money(28)
Delicious breakfast(27)
Classy environment(24)
Easy to get around(20)
Close to airport(14)
Perfect for business trips(12)
Convenient parking(10)
Negative reviews(8)
PHAY YAN
Cozy Queen Room
Stayed in Nov 2024
Couples
3 review
4.2/5
Very Good
Posted on Dec 30, 2024
The location is not very strategic, as there is limited train route in this area, so basically you have to ride Didi transport to the tourist attraction areas. Nevertheless, the hotel is clean, the staff is friendly and the room is quite comfy, just one little discomfort point is that most of the time, you might smell someone smoking nearby although you stay in a non-smoking area or room, so this might not be best choice for pregnant ladies or kids.
Response from Property: Thank you very much for sharing and affirming us. We are very happy that you can be our lucky upgraded guest this time. We hope that this good luck will always be with you. Xiaocheng has always been adhering to the purpose of being at home and a warm and consistent service attitude towards all guests who come and go, and is committed to providing warm and comprehensive services. Experience. Looking forward to meeting you again in the near future. I wish you a happy life and smooth work.
VLADIMIR (VVP)
Cozy Queen Room
Stayed in Oct 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Jan 18, 2025
Good chain hotel. Modern design. It is located a bit far from the metro (12-15 minutes walk). But the price was very attractive. Good varied breakfast. Free good coffee and tea at the reception at any time. I was pleased with my stay at this hotel. There are different restaurants and cafes with a variety of food around.
Response from Property: 尊敬的顧客您好!.小呈很遺憾沒能給您一個滿意的入住體驗,由於我們的工作服務質量給您帶來了不必要的煩惱,我們會針對您的意見進行檢查,並即刻進行整改。同時我們一定加強對新老員工的培訓避免此類事件再次發生。不斷完善自身提高服務質量。希望您有機會再次入住我們酒店期待您的再次光臨。
Mr. Tino
Standard Double Room
Stayed in May 2024
Couples
8 review
4.7/5
Amazing
Posted on Jun 30, 2024
Check in progress simple and convenient. Staff good but not willing to offer guest option( example breakfast take away can’t do, maybe hotel policy or culture difference ).
Response from Property: 尊敬的賓客,您好!感謝您入住宜尚酒店(深圳國際會展中心機場店),酒店提供多元化且人性化服務設施,自助餐廳、自助洗衣區、健身房與歡迎咖啡,放慢腳步,給自己一杯咖啡的時間,讓賓客在每一次入住時都能在輕奢格調的設計與氛圍中,拋卻疲憊。
KR Explores
Cozy Queen Room
Stayed in Oct 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Good Business Friendly Hotel. Good Food. Friendly Reception
6/13
Response from Property: Dear guests, hello! Our hotel is located in Tongtai Times Square, close to Shenzhen Bao'an International Airport and Shenzhen World Exhibition and Convention Center Bao'an Exhibition Hall. Bao'an Airport is 5.5km away, 35 minutes by car, and the exhibition hall is 2.9km away, 15 minutes by car. It takes 15 minutes to reach the exhibition hall by taking Metro Line 12, and it takes about 7 minutes to ride to Fuhai West Station on Metro Line 12. The transportation is convenient. The hotel has diversified humanized service facilities, including a buffet restaurant, a self-service laundry area, a gym, etc., so that guests can get rid of fatigue in the light luxury style design and atmosphere every time they stay. Thank you for your affirmation and favor of Yishang Hotel! I hope to bring you a different stay experience. We will continue to improve and look forward to your next visit. Thank you for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Anonymous User
Cozy Queen Room
Stayed in Jan 2025
Travel with friends
19 review
4.6/5
Great
Posted on Feb 16, 2025
Checked in late at night, the hotel was better than expected, the room was OK, the front desk lady had a good service attitude, helped to upgrade the room for free, check out in the early morning was convenient, and I couldn't catch up to try the free breakfast.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice of Yishang Hotel! From the moment you step into Yishang Hotel, you are our family. We hope to take care of you like your family with our attentiveness. Come home often! I wish you a happy life!
Guest User
Standard 2-bed Room
Stayed in Jan 2025
Other
28 review
5.0/5
Outstanding
Posted on Feb 19, 2025
I visited this hotel again and it was as good as before. The service was warm, clean and hygienic. It was a very good experience. If I have the opportunity to come to Shenzhen again, I will definitely choose this hotel. Great 👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice of Yishang Hotel! From the moment you step into Yishang Hotel, you are our family. We hope to take care of you like your family with our attentiveness. Come home often! I wish you a happy life!
Junbujian!
Cozy Queen Room
Stayed in Dec 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jan 28, 2025
Overall, I am very satisfied. There is breakfast on the first floor. You can eat. The environment is good. I stayed for several days. It was very biu. If you are going to Shenzhen, you can consider this place. There are also many delicious foods around.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Deep affection and natural consideration are the consistent service principles of Yishang Hotel. I am very happy to see that you are happy staying in Xiaocheng, and I am also very happy that our hotel's service has left a deep impression on you. I look forward to our next meeting and wish you a happy life!
Pangpangdeshuaiguo
Standard Double Room
Stayed in Dec 2024
Other
28 review
5.0/5
Outstanding
Posted on Jan 28, 2025
Overall it's good, the service is good, but the room is a bit small. The bed has been sat on
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Deep affection and natural consideration are the consistent service principles of Yishang Hotel. I am very happy to see that you are happy staying in Xiaocheng, and I am also very happy that our hotel's service has left a deep impression on you. I look forward to our next meeting and wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Business travelers
119 review
4.5/5
Great
Posted on Dec 30, 2024
Very cost-effective. Maybe it was a weekday, so it was convenient for people with cars. There were a lot of parking spaces. Overall, it was pretty satisfactory. The facilities were OK, but the pillows were too low and not very comfortable.
Original TextTranslated by Google
Response from Property: 非常感謝您的分享以及對我們的肯定。很高興您此次能成為我們的幸運升級賓容,希望讓這份好運氣常伴左右,小呈一直秉持賓至如歸的宗旨與熱忱如一的服務態度對待來往的位賓客,致力於提供温馨周全的服務體驗.期待能在不久的將來再次與您相遇祝您生活愉快工作順利
Renzhichazewutu
Standard Double Room
Stayed in Sep 2024
Business travelers
7 review
3.5/5
Posted on Oct 13, 2024
The hotel's hardware facilities and front desk service are good, but there are two shortcomings that forced me to check out early and change hotels: 1. The surrounding environment and the noise of the planes flying over made it impossible to fall asleep, and the trucks under the window were still loading and unloading goods in the middle of the night! 2. In addition to the front desk staff, some young male waiters actually wore slippers and casual clothes to work, which is far from the quality of chain stores!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry that we could not bring you a good stay. Xiaocheng feels very guilty. We will also give positive feedback. Xiaocheng will work hard and look forward to your visit next time. Xiaocheng will take this as a lesson and make timely improvements.
Yonghubucunzaizhu
Cozy Queen Room
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Facilities: Laundry room, gym Hygiene: The room is clean, comfortable and spacious Service: The front desk girl is very good, recommended
Original TextTranslated by Google
Response from Property: Dear guests: The stream flows slowly, time is soft, thank you for your support, we will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you a happy day! Welcome to stay again
Xielvzhuanzhiwanjia
Cozy Queen Room
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 6, 2024
It is very suitable to stay when you are in a hurry. The lady at the front desk is very nice to talk to. And the environment is also good. I didn't expect the cost performance to be so high. I will stay here again next time if I need it!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and love for Yishang Hotel. I met you in the vast sea of ​​people. I have to say that this is a kind of fate, so fate is something that can only be encountered by chance. Once you meet, it will be a lifetime. Yishang will definitely carry out the service creed of treating guests like family. I hope that there will be an Yishang in every city you pass by. It can give you a warm harbor and look forward to meeting you again~
KeyboardLam
Cozy Queen Room
Stayed in Jul 2024
Business travelers
75 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The room is spacious and has a dry and wet separation. The waiter is very friendly and will promptly replenish anything you need. There is free parking downstairs. The breakfast is OK. There is a convenience store downstairs.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and love for Yishang Hotel. I met you in the vast sea of ​​people. I have to say that this is a kind of fate, so fate is something that can only be encountered by chance. Once you meet, it will be a lifetime. Yishang will definitely carry out the service creed of treating guests like family. I hope that there will be an Yishang in every city you pass by. It can give you a warm harbor and look forward to meeting you again~
Amybianbiubiubiu
Cozy Queen Room
Stayed in Jul 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The room is comfortable, warm and spacious. The front desk service attitude is very good and the service is enthusiastic. There are facilities such as laundry and gym
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Yishang Hotel (Shenzhen International Convention and Exhibition Center Airport Branch). The hotel provides diversified and humanized service facilities, including a buffet restaurant, a self-service laundry area, a gym and welcome coffee. Slow down and give yourself a cup of coffee. Guests can get rid of fatigue in the light luxury design and atmosphere every time they stay.
Anonymous User
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Jan 15, 2025
I took a night flight back to Shenzhen. When I arrived, the guy at the front desk was playing games. I didn't see anyone checking in, but everything was fine. The room was big. It just took a while to walk to the subway station.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Xiaocheng regrets that we failed to give you a satisfactory stay experience. Since our service quality has caused you unnecessary trouble, we will check your opinions and make corrections immediately. At the same time, we will strengthen the training of new and old employees to avoid such incidents from happening again. We will continue to improve ourselves and improve service quality. We hope you will have the opportunity to stay in our hotel again and look forward to your visit again.