Baohui Garden Hotel (Shenzhen Fanshen Subway Station)

Baohui Garden Hotel (Shenzhen Fanshen Subway Station) Reviews

Baohui Garden Hotel (Shenzhen Fanshen Subway Station)

2 Ziyou Road (Ziyou Lu), 45 Zone, Bao'an District, Bao'an District, Shenzhen, Guangdong, 518133, ChinaView Hotel Details
Baohui Garden Hotel (Shenzhen Fanshen Subway Station)
Baohui Garden Hotel (Shenzhen Fanshen Subway Station)Baohui Garden Hotel (Shenzhen Fanshen Subway Station)Baohui Garden Hotel (Shenzhen Fanshen Subway Station)
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Baohui Garden Hotel (Shenzhen Fanshen Subway Station) Guest Reviews

4.6/5
Very Good
786 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(786)
Positive reviews(756)
Reviews with photos/video(183)
Friendly front desk staff(87)
Easy to get around(61)
Large rooms(42)
Perfect for business trips(24)
Close to metro(24)
Convenient parking(23)
Nice bathtub(7)
Loved the night views(4)
Negative reviews(30)
Anonymous User
Queen Bed Room
Stayed in Oct 2024
Travel with friends
43 review
3.0/5
Posted on Dec 2, 2024
A bit far away from metro station. Not many restaurants in the area. Room was good. Small window
Response from Property: Dear Guest,Thank you very much for choosing Shenzhen Baohui Hotel and for taking the time to provide us with your feedback on your stay.Firstly, we apologize for the hotel's location being slightly far from the metro station. We understand that convenient transportation is crucial for your travels. While the hotel is currently a bit of a distance from the metro station, we have made efforts to provide information and suggestions on alternative transportation options to help you reach your destination more easily. At the same time, we are continuously monitoring the development of transportation in the surrounding area, hoping to bring you a more convenient travel experience.Regarding the feedback about the limited number of restaurants in the vicinity, we also apologize for that. We know how important good food is for a memorable travel experience. Therefore, we are actively communicating and collaborating with nearby businesses, striving to introduce more high-quality dining options.We appreciate your positive comments on the room's condition. We strive to ensure that all rooms are clean, comfortable, and well-maintained to provide you with a pleasant stay. However, we understand that the window size may not have met your expectations. We will take your feedback into consideration and work on improving our room design and facilities to better meet guests' needs in the future.Thank you once again for your valuable feedback and support. We look forward to serving you again in the future and continuing to provide you with a pleasant stay. If you have any other needs or suggestions, please feel free to contact us, and we will do our best to assist you.Wish you a pleasant life and look forward to seeing you again!Best regards,
EllaKa
Deluxe Queen Bed Room
Stayed in Dec 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jan 26, 2025
"An amazing destination for a short trip—absolutely loved every moment there! It’s a place that leaves lasting memories."
Response from Property: 尊敬的賓客,收到您的五星好評我們倍感開心,感謝您選擇寶暉花園酒店入住。也希望此次入住我們的服務能夠給您帶來滿意的體驗。酒店位置便利,吃喝玩樂都很方便。兩公里有天虹、海雅繽紛城、萬達廣場、壹方城等大小型購物中心;酒店帶有免費停車場,如您自駕出行可免費停入。前台也24小時為您竭誠服務!期待下次與您相遇~
SH XAV
Queen Bed Room
Stayed in Jul 2024
Business travelers
6 review
4.5/5
Great
Posted on Aug 26, 2024
Very Good Hotel , staff are good and polite , close to Fanshen Metro station, Room facilities are good , Room service and cleaning are very good , Staff always support us , strongly Recommend for Foreign travellers
Response from Property: Dear guest: Hello! Thank you very much for your review. We were unable to receive your full score, which must be due to our shortcomings. We also appreciate you pointing out our shortcomings and apologize for not providing you with a perfect and satisfactory stay experience. We will strive to improve our shortcomings and apologize for any inconvenience caused. Sincerely hope that you can give us another opportunity to improve, and look forward to meeting you again!尊敬的宾客:您好!非常感谢您的点评,未能拿到您的满分评价,一定有我们的不足,也非常感谢您能指出我们的不足,非常抱歉未能让您有完美满意的入住体验,我们也会努力改进自己的不足之处,给您带来的不便深感抱歉。诚挚希望您能再给我们改进的机会,期待与您的再次相遇
Guest User
Queen Bed Room
Stayed in Dec 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jan 20, 2025
Nice, clean and big rooms. Looks just has been renewed.
Response from Property: 尊敬的賓客:您好!感謝您對酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距, 我們會繼續努力的! 祝您開心每一天!
sXavier
Queen Bed Room
Stayed in Jun 2024
Business travelers
3 review
4.5/5
Great
Posted on Jul 18, 2024
Nice Hotel , good in place not crowded, staff are professional, cost effective, recommend for all
Response from Property: Dear guests: Hello! Thank you for your recognition of all aspects of the hotel! But we know that there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! I wish you happiness every day!
Guest User
Queen Bed Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The front desk staff is very friendly and helpful
Response from Property: Thank you very much for your praise of our front desk staff at Shenzhen Baohui Hotel! We are extremely proud and pleased to learn that you consider our front desk staff to be very friendly and helpful.Our front desk team has always been committed to providing the most attentive and professional service to every guest, and your affirmation is undoubtedly the best reward for their hard work. Thank you again for your recognition and support. We will continue to work hard to ensure that every guest can feel the warmth and comfort of home at the hotel.Meanwhile, if you have any other needs or suggestions during your stay, please feel free to contact us and we will be happy to assist you, making every experience at Shenzhen Baohui Hotel an unforgettable memory. Wishing you a happy life and looking forward to serving you again!
Artem
Deluxe Queen Bed Room
Stayed in May 2024
Couples
6 review
4.7/5
Amazing
Posted on Jun 14, 2024
Good and comfy place to stay, quiet and relaxed, service is really nice and helpful
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Deluxe Queen Bed Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
It was okay! You can stay here
Response from Property: Dear guest, we are very happy to receive your five-star review. Thank you for choosing Baohui Garden Hotel. We also hope that our service can bring you a satisfactory experience during this stay. The hotel is conveniently located for eating, drinking and having fun. There are large and small shopping malls such as Tianhong, Haiya Colorful City, Wanda Plaza, and Yifang City within two kilometers; the hotel has a free parking lot, and you can park for free if you are traveling by car. The front desk is also dedicated to serving you 24 hours a day! Looking forward to meeting you next time~
Guest User
Deluxe Queen Bed Room
Stayed in Oct 2024
Travel with friends
5 review
3.0/5
Posted on Jan 15, 2025
Average rooms
Response from Property: 【酒店距離壹方城開車僅需8分鐘】親愛的住客,您好!非常不好意思,沒能讓您滿意,對此我們深感抱歉。請允許我們集體彎腰90度向您獻上我們的歉意,也請您儘管放心,下一次您來住保證暉讓您滿意噠!
Guest User
Superior Queen Bed Room
Stayed in Jul 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 30, 2024
gooood
Response from Property: 尊敬的賓客: 您好! 謝謝閣下的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。酒店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求,期待您的再次光臨!
Guest User
Superior Queen Bed Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Very satisfied, the front desk service is great, they upgraded my room for free! The hotel room is also clean and has everything! I will stay here often in the future! ! The surrounding environment is also good, it is convenient to go anywhere
Original TextTranslated by Google
Response from Property: [The hotel provides dedicated laundry] Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. The hotel strives to continuously create a warm and comfortable living environment for guests, and meet the requirements of different guests with the highest cost-effectiveness. We look forward to your visit again!
Guest User
Queen Bed Room
Stayed in Jan 2025
Business travelers
10 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Nice hotel. They helped me to check out late for free. The service of everyone at the front desk was also very good. I will choose this hotel for business trips in the future. Facilities: Good Hygiene: Good Environment: Good Service: Good, good, good
Original TextTranslated by Google
Response from Property: 【酒店距離壹方城開車僅需8分鐘】尊敬的客人,您好!非常感謝您能對此次入住給我們打出滿分好評。酒店全體員工誠摯感謝您的入住,您的滿意是對我們工作的肯定和最大的鼓勵,我們將再接再厲為您提供更優質的服務,真誠期待您再次光臨!
S.K.C.
Deluxe Family Suite
Stayed in Jan 2025
Family
11 review
4.7/5
Amazing
Posted on Feb 6, 2025
The hotel is spacious and clean, the staff is nice, it is about 8 to 10 minutes walk from the subway station, and it is not far to Happy Harbor and Nantou Old Town by subway.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距, 我們會繼續努力的! 祝您開心每一天!
Guest User
Queen Bed Room
Stayed in Dec 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The room is spacious and bright, and the bedding is comfortable, making people feel warm. The service at the hotel front desk is also very thoughtful, and the staff are warm and friendly to provide help. The hotel's location is also very good, close to the commercial district, about 1 km away.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,收到您的五星好評我們倍感開心,感謝您選擇寶暉花園酒店入住。也希望此次入住我們的服務能夠給您帶來滿意的體驗。酒店位置便利,吃喝玩樂都很方便。兩公里有天虹、海雅繽紛城、萬達廣場、壹方城等大小型購物中心;酒店帶有免費停車場,如您自駕出行可免費停入。前台也24小時為您竭誠服務!期待下次與您相遇~
Lilione
Queen Bed Room
Stayed in Dec 2024
Business travelers
13 review
0.5/5
Posted on Feb 19, 2025
Hygiene: Dirty, messy, poor; there are xx packaging bags in the corners There are hairs on the towels, on the sheets, and on the table! God, it's even worse than the hygiene of a guesthouse! ! ! The corridor feels like an old hotel for many years, there is no laundry room, let alone a gym! It's simply amazing! The following pictures are attached for everyone to experience for themselves
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 首先,我們對您在深圳寶暉酒店的住宿體驗感到非常抱歉,您的反饋讓我們深感自責和不安。我們明白您的期望與實際體驗之間存在巨大的差距,這是我們作為酒店方未能達到的服務標準,我們對此深感抱歉。 關於您提到的衞生問題,我們非常抱歉給您帶來了不便。衞生方面我們是特別注重的。床上用品和洗漱用品都是一客一換,毛髮問題可能是洗滌過程中不小心疏漏,是我們的失責,之後我們會格外注意,您當時發現問題可以和工作人員溝通立刻給您更換,同時我們已經將此情況反饋給客房部門, 再次對給您帶來的不便表示誠摯的歉意,並感謝您的寶貴意見。我們會不斷努力,提升服務質量,確保每一位賓客都能在我們的酒店享受到舒適、愉快的住宿體驗。期待在未來的日子裏,能夠有機會再次為您服務,並贏得您的信任和滿意。