No.179 Xihong West Road, Saybag District, Urumqi, Xinjiang, 830000, ChinaView Hotel Details
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Luxemon Xinjiang Yindu hotel Guest Reviews
4.6/5
Very Good
1005 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1005)
Positive reviews(978)
Reviews with photos/video(123)
Easy to get around(60)
Delicious breakfast(58)
Friendly front desk staff(48)
Perfect for business trips(25)
Close to airport(14)
Tasty restaurant(11)
Luxurious(9)
Delicious buffet(6)
Negative reviews(27)
Muhammad Sabir Jan
Business Single Room
Stayed in Mar 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 19, 2024
It’s totally different than all other hotels in Uramqi. I like very much. Clean rooms and perfect management with nice attitude I give them 100 Numbers
6/7
Response from Property: Dear guests,Thank you for choosing to stay at Luxemon Yindu Hotel and sharing your experience here. Your recognition and affirmation of the hotel's facilities and services have greatly inspired us and are also a driving force for our progress. We will continue to maintain our enthusiasm, live up to your trust and support, and strive to make every guest feel at home. We look forward to your visit again! Wishing you have a sunny mood every day!
Guest User
Business Twin Room
Stayed in Jan 2024
Family
2 review
3.0/5
Posted on Feb 14, 2024
We reached very late after a long journey and while booking had asked for extra bed. The staff does not speak english at all , they refused to provide extra bed and said we will have to manage with whatever is available as tbey are short staffed and no one can put extra bed.
It took us one hour and lots of discussion to get another room and finally manage to get some rest.
Not worth booking.
Carpets were dirty also.
Response from Property: Dear guests, Thank you for choosing to stay at Luxemon Yindu Hotel and sharing your experience here. We apologize for not meeting your expectations. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and express our sincerest apologies through our service. Wishing you success in your work! Happy life! Have a sunny mood every day!
Good location in the center of Urumqi (although there is no real city center here!). They do Covid test inside the hotel. Room is very nice. Breakfast was OK but a bit disappointing.
Response from Property: Dear guests, thank you for staying in Luxemon Xinjiang Yindu Hotel. We will continue to work hard. We look forward to your next visit and best wishes for you!
hoangxo
Business Single Room
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Ok ok ok
Response from Property: 尊敬的賓客: 您好! 流溪緩緩, 時光柔軟, 感謝您的支持與厚愛,我們會延續一如既往的好品質和更加完善的服務,讓每一位到店的客人感受到温馨細緻的服務, 期待您的再次光臨, 祝您生活愉快!
Guest User
Jin Zuo Standard Twin Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in May 2023
Family
4 review
3.7/5
Posted on Jun 27, 2023
It is ok
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. Looking forward to visiting again.
Lianggebaobeidegaomami
Jin Zuo Standard Double Bed Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The service attitude of the hotel staff is very good~ Xinjiang's enthusiasm❤ The front desk also upgraded the theme room for free~ The children like it very much~ The location of the hotel is also very convenient~ Thank you for the hotel's special gift of local drinks
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Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!祝生活愉快!
Xiaotucai
Jin Zuo Standard Double Bed Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Sep 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Oct 15, 2024
This hotel is as good as always, clean rooms, good location, lots of good food across the street, and the best naan shop. The room this time was very kawaii and fun.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任,期待您的再次光臨!
Lingxingxiaoyuyu
Family Twin Room + Comfortable Family Space + Soft Skin-Friendly Linen
Stayed in Jul 2024
Family
29 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Very good hotel, the overall stay experience is good, but the place to eat is a bit far, Didi takes 20 to 30 minutes.
The room is spacious, bright and comfortable, the breakfast is rich, the ingredients are fresh, the variety is also OK, the meal is very pleasant.
Adding water and ordering takeaways are also delivered to the room by robots.
The overall hotel meets the level of a 5-star hotel.
Original TextTranslated by Google
6/17
Response from Property: 尊敬的賓客您好!感謝您選擇入住尊茂銀都酒店,並在此分享入住感受,您對酒店設施的認可和肯定,給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,不負您的信任和支持,致力讓每一位賓客享受賓至如歸的入住感受,熱切期待您的再次光臨!祝您工作順利!生活愉快!每天都能擁有陽光般的好心情!
Anonymous User
Jin Zuo Standard Twin Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Aug 2024
Family
27 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel lobby is elegant, the rooms are well cleaned, and the bedding is clean and comfortable. Especially the young man working at the front desk on the evening of September 12, he was warm and friendly, and it was a feeling of being at home. I give him a 👍. The lobby manager and service staff are also very good, working conscientiously and responsibly, and providing the services that guests need in a timely and proactive manner. I hope they will continue to maintain this.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您選擇入住尊茂銀都酒店,並在此分享入住感受,您對酒店設施及服務的認可和肯定,給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,不負您的信任和支持,致力讓每一位賓客享受賓至如歸的入住感受,熱切期待您的再次光臨!祝您工作順利!生活愉快!每天都能擁有陽光般的好心情!
Guest User
Yin Zuo Deluxe Twin Room + Soft Comfortable Linen
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Facilities: The hotel and room facilities are quite complete
Hygiene: Good hygiene
Environment: Comfortable environment
Service: The service was particularly impressive by Miss Shang, who asked for a high-rise room with a view. When the original room type did not meet the requirements, she immediately helped us upgrade the room type. She has been following up to ask about our stay experience and areas for improvement. I will continue to come here on business trips in the future.
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6/7
Response from Property: Dear guests, hello! Thank you very much for your praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories! I hope that Luxemon Yindu Hotel will be the warmest and most unique one in your memory! We will look forward to your visit again with better service! I wish you a pleasant journey! Have a good mood every day!
Guest User
Jin Zuo Standard Double Bed Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Aug 2024
Travel with friends
42 review
4.5/5
Great
Posted on Sep 5, 2024
The hotel really disappointed me. I chose this hotel after reading the reviews and the distance to various attractions. I didn't expect that a hotel of this price could only give two more bottles of mineral water! I have stayed in so many luxury hotels, but this is the first time I have encountered such a thing. I am speechless. The front desk was good and upgraded the room type. The waiters were also very nice, but the facilities were too old and inconvenient to use.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您選擇入住尊茂銀都酒店,並在此分享入住感受,您所提出的不足,是我們進步的動力,我們會繼續保持熱忱,不負您的信任和支持,致力讓每一位賓客享受賓至如歸的入住感受,熱切期待您的再次光臨!祝您工作順利!生活愉快!每天都能擁有陽光般的好心情!
Shenzhoueryuelong
Business Twin Room
Stayed in Jul 2024
Family
14 review
4.7/5
Amazing
Posted on Aug 31, 2024
Although the hotel has been open for a long time, the facilities are complete, especially the rooms are large and the windows are well sealed. I live in the street direction and can hardly hear the outside noise. The hotel breakfast is OK, the noodles are delicious, in one word, big! Comfortable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您的好評!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有甜美而温馨的回憶!希望尊茂銀都酒店是您回憶裏最温馨獨特的那一個!我們會用更優質的服務期待您的再次光臨!祝您旅途愉快!每天都有一份好心情!
Xihupanbianyizhuliu
Jin Zuo Standard Twin Room + Soft Skin-Friendly Linen + Deep Sleep
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 14, 2024
The hotel is generally satisfactory. Because we are guests of Ctrip, we were upgraded to an executive room. There is a Nawa Xinjiang cuisine restaurant in the hotel, which tastes good and is worth recommending. There is a dried fruit market opposite the hotel, and there are many places to eat, especially a shop called Abu's naan, which has a queue every day. The taste of naan is the best we have tasted during our trip to Xinjiang.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories! I hope that Luxemon Yindu Hotel will be the warmest and most unique one in your memory! We will look forward to your visit again with better service! I wish you a pleasant journey! Have a good mood every day!
Guest User
Executive Single Room (Gold Villa)
Stayed in Jul 2024
Family
10 review
4.7/5
Amazing
Posted on Aug 13, 2024
Overall it's OK. After all, the hotel is quite old, the facilities are relatively old, and the variety of breakfast is still a little different from that of a five-star hotel, but it's still OK. Maybe it's good in Urumqi.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing to stay at Zunmao Yindu Hotel and sharing your stay experience here. Your recognition and affirmation of the hotel is a great encouragement to us. We also thank you for your valuable suggestions for the hotel, which are the driving force for our continuous progress. We will continue to maintain our enthusiasm, live up to your trust and support, and strive to make every guest enjoy a home away from home experience. We eagerly look forward to your visit again! Good luck with your work! Have a great life! You can have a good mood like sunshine every day!
Guest User
Business Single Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very good experience
I took the initiative to upgrade to the executive floor when I checked in again.
Also gave me a small gift
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your kind review! Every city always has a reason to miss it, every season has a scene that makes us reluctant to leave, and every hotel has sweet and warm memories! I hope Zunmao Yindu Hotel will be the most warm and unique one in your memories! We will provide better service and look forward to your visit again! Have a nice trip! Have a good mood every day!