Floor 5, Zhongwei Commercial Plaza, No. 1008 Renmin North Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
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1 night
Kaiyuan Hotel Guest Reviews
4/5
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.1
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All reviews(109)
Positive reviews(85)
Reviews with photos/video(12)
Awesome stay(12)
Average sound insulation(11)
Great value for money(7)
Near shopping area(6)
Convenient for shopping(6)
Friendly front desk staff(5)
Negative reviews(24)
dicky仔仔
Elegant Double Room
Stayed in Jun 2024
Business travelers
31 review
3.2/5
Posted on Jul 8, 2024
The hotel is in general condition. The sanitation is average. The air conditioner in the room has a strange smell. Overall, it is not bad. The local environment is convenient and the price-performance ratio is cheap. I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your comments. We will seriously correct and improve the problems you pointed out. The satisfaction and affirmation of the guests staying in the hotel has always been our original intention and the direction of our efforts. Thanks! ! Looking forward to your next visit! ! !
Guest User
Deluxe Room (2 beds)
Stayed in Sep 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Facilities: There are hair dryers, one in the toilet and one under the TV cabinet, which is very good. The hot water temperature for bathing is acceptable. There is a TV and the air conditioner is cold enough.
Hygiene: Clean, very good for Dongmen
Environment: Since the door is not solid, you can hear the corridor sounds including the door opening and closing.
Service: The staff is nice. The only downside is that there is only one room card and no electricity card, which is inconvenient for more than one person to stay
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey! !
netnapha sarah
Deluxe Room (2 beds)
Stayed in Jan 2024
Travel with friends
11 review
3.2/5
Posted on Feb 17, 2024
The place is in the middle of the walking street. There are many food around. The room is in accordance with the price. It is not very clean. It looks like it has not been cleaned.
Sleep for 4 people. There are only 2 pillows. Ask for more. They said there is no spare. Located in the alley. Behind the escalator, walk into the alley on the left. Look for the hotel name sign.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for your attention and praise for the hotel. We are deeply sorry that we failed to meet your five-star satisfaction. We will continue to work hard to provide better service and look forward to your visit again. I wish you good health and a happy life! !
Guest User
Mini Room (No window)
Stayed in Dec 2023
Travel with friends
18 review
3.0/5
Posted on Jan 29, 2024
The room is small and the toilet is next to the bed. The hot water system works well, it's not hot or cold, and there is heating in the room. There is a washing machine in the small toilet, which is a bit of an obstacle to taking a shower. The hair dryer is broken and there is a burning smell when it is turned on.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Your valuable opinions are very important to us, and we will seriously make improvements to improve the quality of our service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again! ! We are located in the core business district in the center of Luohu District, conveniently located to the subway station, suitable for business travel and leisure tourism. Thank you for your valuable suggestions! !
Guest User
Mini Room (No window)
Stayed in Feb 2025
Couples
4 review
5.0/5
Outstanding
Posted on Mar 5, 2025
Good service, polite, clean
Original TextTranslated by Google
Response from Property: Your comments are the greatest support and encouragement to us. Thank you for sharing your stay experience with everyone. We will work harder to convey warmth to every guest. We will respond with an attitude that never forgets our original intention and look forward to your visit again. I wish you good work and good health.
UU Chan
Mini Room (No window)
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 23, 2025
服務態度非常好 花灑壞了立即處理好
Translate
Response from Property: 您的點評就是對我們最大的支持與鼓勵。感謝您將您的入住感受分享給大家 。我們會更加努力的將温暖傳遞給每一位客人。我們將報以不忘初心的態度、期待您的再次光臨。祝您工作順利、身體健康。