Home Inn (Shenzhen Bao'an Xixiang Metro Station)

Home Inn (Shenzhen Bao'an Xixiang Metro Station) Reviews

Home Inn (Shenzhen Bao'an Xixiang Metro Station)

No.298-7 Xixiang Avenue, Bao'an District, Shenzhen, Guangdong, 518100, ChinaView Hotel Details
Home Inn (Shenzhen Bao'an Xixiang Metro Station)
Home Inn (Shenzhen Bao'an Xixiang Metro Station)Home Inn (Shenzhen Bao'an Xixiang Metro Station)Home Inn (Shenzhen Bao'an Xixiang Metro Station)
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Home Inn (Shenzhen Bao'an Xixiang Metro Station) Guest Reviews

4.3/5
270 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(270)
Positive reviews(250)
Reviews with photos/video(20)
Clean and tidy(44)
Friendly front desk staff(24)
Classy environment(18)
Great value for money(15)
Amenities were average(14)
Easy to get around(14)
Great location(11)
Would stay again(3)
Negative reviews(20)
Gelya
Business Queen Room
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Very good hotel, 🏨 very clean, very friendly reception, I asked any help, they were always to help me. So if you don’t know where to stay I suggest you this hotel. Good price and good service ❤️
Response from Property: 尊敬的賓客，您好！歡迎您入住如家酒店深圳寶安西鄉地鐵站店，真誠的朋友，是人生路上的知音，是心與心的共鳴，歲月中的點點滴滴，更是閃光的記憶，無論是遠在天涯海角，還是近在咫尺，願我們的祝福永遠在您的身邊，快樂是一種心情，幸福是一種感受，朋友是一生修來的福分，願您開心快樂每一天！酒店總經理：SJ
Aaron Safdie
Business Queen Room
Stayed in Apr 2023
Business travelers
31 review
4.0/5
Very Good
Posted on Jun 8, 2023
Everything was ok. The room was perfect and the people from staff was great
Response from Property: Dear family, thank you for choosing Home Inn - Shenzhen Baoan Xixiang Subway Station! Here, you will feel at home, where your heart is, and where your heart is at peace. I wish you good luck and happiness! Replying person: Love your little
Guest User
Queen Room
Stayed in Jun 2024
Business travelers
11 review
2.0/5
Posted on Jul 24, 2024
The hygiene of the hotel room is very poor. The screens on the windows are also broken. There are so many mosquitoes at night that it is impossible to sleep. The sound insulation effect is also very poor. Please experience it for yourself.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We deeply regret that we could not provide you with a pleasant stay. In response to your feedback, our team has immediately checked and dealt with it in a timely manner to ensure that such a situation will not happen again. We have strengthened daily training to provide a higher standard of service. We are deeply sorry and hope to make up for this inconvenience, and look forward to providing you with quality service again and rebuilding your trust in us. If you have any subsequent needs or expectations, please feel free to contact us at any time. Thank you for your understanding and feedback, and we look forward to your next visit!
Guest User
Queen Room
Stayed in Jun 2024
Business travelers
11 review
3.0/5
Posted on Jul 24, 2024
Cleaning up the environment is okay, but there are a lot of mosquitoes and the sound insulation effect is very poor! The screen on the window is also broken and useless. It is recommended that the store repair it, otherwise there will be more mosquitoes.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to provide your feedback. We deeply regret that we did not meet your expectations and we sincerely apologize for this. Your suggestions will help us improve our services. Thank you very much for your understanding and support, and we look forward to providing you with a better experience in the near future. Wish you a happy life!
Anonymous User
Business Queen Room
Stayed in Nov 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 12, 2023
I was planning to stay for one day on a business trip. I felt pretty good, so I extended the reservation for another day. The front desk service was thoughtful and enthusiastic, the room was clean, and the surrounding area was quite lively with many snacks. I sat in the lobby for a while. There were quite a lot of people staying at the hotel.
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Response from Property: I am very happy to see your praise for Xiaoru, dear family. I hope Xiaoru's service can add joy to your mood. Xiaoru is not spoiled or irritable. Xiaoru will use more intimate and considerate service to let more family members feel Xiaoru's warmth. Replying person: Xiaoru
MarcoTaiChi
Business Queen Room
Stayed in Sep 2023
Family
10 review
4.0/5
Very Good
Posted on Oct 2, 2023
The facilities and services are also very good, but the bathroom equipment is relatively old and very easy to fall down. If I have the opportunity, I hope to renovate it and replace it with materials that are not easy to fall down in the bathroom!
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Response from Property: Dear guest: Hello! Thank you for your stay and comments. If you have any comments or needs during your next stay, please let us know and we will do our best to solve them. The hotel attaches great importance to the stay experience of every guest. All the staff of the hotel sincerely look forward to your next visit. I wish you and your family happiness and peace, and a bright future! (Hotel General Manager SJY)
Guest User
Business Queen Room
Stayed in Mar 2024
Business travelers
8 review
2.5/5
Posted on Mar 9, 2024
The drainage pipes in the room are too noisy. Other rooms make noises whenever water is used. I didn't sleep well.
Original TextTranslated by Google
Response from Property: Dear old friend, I didn't entertain you well this time. I blame myself to the point of tears. I dare not reply, but I know that if I make a mistake and have the courage to correct it, I am still a good classmate~ I know you have forgiven me. Please believe that we will do better in details. Here, what remains unchanged is the warmth and comfort of home. For this, I will redouble my efforts~ Responder: Repentant Xiaoru
Fuporenrenai
2-bed Room
Stayed in Mar 2024
Travel with friends
17 review
4.0/5
Very Good
Posted on May 6, 2024
Stayed here for several times. The room had no peculiar smell and was fairly clean. The front desk service was ok, but they forgot to give me the breakfast coupons. It was just so-so.
Original TextTranslated by Google
Response from Property: Dear, what makes us happiest every day is seeing your good comments. Your good comments nourish our hearts like spring water. We will cherish your good comments even more. We hope you will care about us again. I wish you a good mood every day! Replying person: Love you Xiaoru
Guest User
Business Queen Room
Stayed in Feb 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Feb 23, 2024
The original special offer room had poor lighting and ventilation. The hotel upgraded the room for free and I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. I am really disappointed! Thank you for sharing your experience with everyone. Thank you again for your love for us and your warm and loving service. We look forward to seeing you again! Responder: Xiao Xiaoru
Anonymous User
Business Queen Room
Stayed in Feb 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The room was OK, but the weather in the south is unpredictable. It is better not to open the window in humid weather. The bedding was a little damp when I first checked in.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Home Inn Shenzhen Baoan Xixiang Subway Station and taking the time to comment on our hotel! We are honored to know that you are very satisfied with the hotel's service! All hotel staff look forward to your visit again! I wish you a happy life! Thank you! Responder: Hotel General Manager SJY
Anonymous User
Business Queen Room
Stayed in Jan 2024
Business travelers
5 review
3.5/5
Posted on Mar 28, 2024
The first night was fine, but on the second night, several people checked in and kept talking loudly.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaoru. I feel a little disappointed that you are not 100% satisfied. If you have any questions during your stay, you can call Xiaoru. Xiaoru promises that you will be satisfied! Xiaoru really looks forward to seeing you again. Muah... Replying person: Xiaoru
Guest User
Business Queen Room
Stayed in Jan 2024
Solo travelers
4 review
2.7/5
Posted on Jan 7, 2024
The soundproofing is terrible. It's the first time I live in a house with such bad soundproofing. People talking in the next room, delivery people knocking on the door in the corridor, flushing water, it was torture for me to take the exam the next day.
Original TextTranslated by Google
Response from Property: Dear family: Hello, I am really sorry that I did not bring you a home experience. Your timely feedback is the direction we will strive to strengthen in the future. I will work harder to improve myself and correct my shortcomings to give my family a warm, clean and home experience when they are away from home. All hotel staff welcome your family to come home again. Replying person: Xiaoru
Qiaoyisi
Business Queen Room
Stayed in Dec 2023
Business travelers
146 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The location of the hotel is very good, only two traffic lights away from the subway, it is very convenient to eat around, and it is only one stop away from the airport, which is very suitable for people who catch an early flight. The price-performance ratio is very high.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay and comments. Your satisfaction is our unremitting pursuit. We will always put guests first and create a warm home for guests on the road. We will greet every guest with more enthusiastic service and a more comfortable environment. We look forward to your visit again. I wish you good health and smooth work! Replying person: Xiaoru
Gaishisishi
Business Queen Room
Stayed in Dec 2023
Business travelers
52 review
1.0/5
Posted on Dec 19, 2023
I have never stayed in such a hotel, and it is Home Inn. The renovation lasted until 23:30, and then it was quiet until 4:00 in the middle of the night, and then they started knocking on the wall to continue the construction. It was like living in a **
Original TextTranslated by Google
Response from Property: Dear family: Hello, I am really sorry that I did not bring you a home experience. Your timely feedback is the direction we will strive to strengthen in the future. I will work harder to improve myself and correct my shortcomings to give my family a warm, clean and home experience when they are away from home. All hotel staff welcome your family to come home again. Replying person: Xiaoru
Guest User
Zero Pressure Big Bed Room (pressure Reliefmattress+memory Pillow)
Stayed in Nov 2023
Business travelers
23 review
3.0/5
Posted on Jan 17, 2024
The hotel's service quality, sanitary environment, facilities and equipment, and geographical location will affect the customer's accommodation experience. Here are some positive reviews of the hotel: - The hotel's service is warm and thoughtful, giving people a feeling of home. - The room is clean and tidy, the bedding is comfortable, and you sleep well. - The hotel has a superior geographical location, convenient transportation, and it is very convenient to travel. - The hotel has complete facilities and advanced equipment to meet various needs. - The hotel environment is elegant, the decoration is exquisite, and it is very tasteful. - The hotel staff is friendly and thoughtful, giving people a very warm feeling. - The hotel is safe and reliable, with safety facilities, which makes people feel at ease. - The hotel is reasonably priced, cost-effective, and worth the money.
Original TextTranslated by Google
Response from Property: Seeing the recognition from the young master, Xiaoru is so happy. What Xiaoru advocates is neighborhood service, so that every young master can feel that even if you are thousands of miles away from home, it is like visiting a neighbor. I think the young master must have felt that even a good horse still needs the appreciation of a good horse trainer. Xiaoru does not ask to be perfect, but will definitely do better. Replying person: Xiaoru, looking forward to your visit again