Guest User
January 18, 2025
My friend and I both felt that we must come back to review this stay experience! Because I really feel the hospitality here - very loving! We didn’t expect that it would be quite a long distance from Wanda Plaza in Longgang District to the north of Shenzhen. It was our first time visiting both places and we were not very familiar with them. Also, we were novices in taking taxis. When we were explaining our location, we met There were so many difficulties that it was already past two o'clock in the morning when we arrived at the hotel! On our way there, we received a call from the male customer service. It turned out that he had been waiting for us so late. I was really embarrassed!
Even though it was late at night, the handsome guy at the counter was still in high spirits to receive us, and the check-in process was completed in seconds! And when we asked where we can buy screen protectors for Xiaomi phones? Just when you thought he was still trying to understand our questions, in fact his eyes had already turned to the computer screen and he was actively helping us find the information we wanted! In the blink of an eye, we received good news that we had found a physical store in the Shenzhen North Railway Station near the hotel! He also carefully taught us how to get there. His actions and answers were really powerful!
So after checking out the next day, we followed the direction he told us and followed his planned walking route. It was indeed accurate. We didn't have to take an extra step in the wrong direction. We were able to get there very quickly. Found a Xiaomi mobile phone store. Finally, my friend also successfully bought the new mobile phone protector her son needed. She said the price was more than half cheaper than in Hong Kong. The important thing is that it is authentic! Very good deal!
We checked out at about 10:30, but we still had luggage that needed to be stored and two bottles of sweet-scented osmanthus brew that needed to be kept refrigerated, so we left these to the front desk for help. The counter service person in the morning is another handsome guy who answers all questions. He feels very warm and friendly. When you wake up early in the morning, you will really be melted by his bright smile. . .
Let’s talk about our accommodation. In the room we were assigned to for the first night, we accidentally discovered that the bathroom on the lower floor was leaking. We immediately contacted the housekeeper via WeChat to report it, and the housekeeper responded very quickly and arranged it for us without saying a word. Replaced with another one. We later discovered that there was another separate bathroom on the upper floor! This is really great! It’s so friendly to close friends and even families! It’s convenient to take a shower and don’t have to wait!
Later, because we needed to charge multiple mobile phones and needed a conversion plug, the handsome guy at the counter also solved the problem for us immediately. I really feel that the service is very good! The accommodation was very comfortable. If I hadn't booked the trip in time, I would have stayed for two more days!
In addition, the hotel's geographical environment is also good. It is close to Exit D of Shenzhen North Metro Station. Once you see the Happy Hotel, walk forward and you will find restaurants such as Bingo Space, as well as boutique coffees, department stores, and more. You really won't worry about going hungry. ah! Finally, I sincerely thank the hotel staff for their warm hospitality. I will definitely come back if I have the opportunity. I hope the room price will not increase by then!
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