Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.4
Service8.6
Cleanliness8.2
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All reviews(127)
Positive reviews(113)
Reviews with photos/video(14)
Awesome rooms(19)
Friendly staff(19)
Convenient location(11)
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Classy environment(8)
Quiet & comfortable(8)
Close to metro(7)
Shower difficult to use(3)
Negative reviews(14)
Anonymous User
Classic Studio
Stayed in Mar 2025
Business travelers
9 review
1.0/10
Posted on Apr 11, 2025
This is the worst house I've ever lived in. I'm speechless.
Original TextTranslated by Google
Response from Property: 感謝親的評價,我們會改善房間衞生,努力做到最好,期待您的下次光臨!
Anonymous User
Classic Studio
Stayed in Jan 2025
Solo travelers
10 review
5.5/10
Posted on Feb 5, 2025
It's really not clean... It's dirty everywhere
Very close to Shangmeilin subway station, convenient to shopping malls
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. We will improve the room hygiene and do our best. We look forward to your next visit!
aitist
Deluxe One-bedroom
Stayed in Dec 2024
Solo travelers
17 review
5.0/10
Posted on Feb 11, 2025
The TV is broken, so there is no point in complaining.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. The TV at the back is tuned for you.
Buqicha
Deluxe One-bedroom
Stayed in Apr 2025
Family
1 review
6.2/10
Posted on May 6, 2025
Key point: The first time I booked a room on Ctrip, I felt unhappy. I just arrived in Shenzhen at noon on the 1st, and I received a call from the customer service saying that the room was leaking and needed to be repaired with glue, and that we couldn't stay today. They didn't mention that they would take the initiative to compensate us after we couldn't stay, or they wanted us to check out on our own initiative. I was speechless. If there is a problem with the hotel room, it should be coordinated by the hotel, instead of making things difficult for the customer and leaving the problem to the customer. In the end, I insisted on not checking out and asked the hotel to change the room.
When I arrived at the hotel to check in, I asked if it was the room with glue mentioned on the phone before. The person at the front desk replied that they had changed it, and the two exchanged glances briefly. I want to ask, since the room can be changed and the hotel can handle it, why did they call us before and let us handle the problem, and asked us when we would arrive at the store, is there any hidden rule in this? Or do they want us to check out on our own initiative and sell it to others at a high price? ? ? Just because I used a new number? Because I had booked and refunded before? It's easier to bully?
Facilities: The toilet is too narrow to turn around, the kitchen utensils are greasy, the projector remote control has no batteries (delivered later), and it is not clear no matter how I turn it on. The hot water is sometimes very hot and sometimes very cold, and sometimes there is no hot water for a long time, so taking a shower is very troublesome.
Environment: The hotel is relatively quiet, and it is also close to the subway station and Zhuoyuehui. I booked a deluxe room, but it felt like a classic room when I moved in.
Service: The service is very timely, and things are delivered in time. One day at 5 pm, I wanted to clean it, but the front desk told me that the auntie was off work, and finally she just cleaned it.
Summary: I probably won't book this hotel again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Deluxe One-bedroom
Stayed in Dec 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Jan 22, 2025
Very good route arrangement
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. Your satisfaction is our motivation. We will try our best to do our best and look forward to your next visit!
Anonymous User
Classic Studio
Stayed in Feb 2025
Travel with friends
7 review
9.0/10
Great
Posted on Mar 12, 2025
Facilities: Very complete! There is a washing machine and even laundry detergent is provided
Hygiene: Pretty good? Anyway, I didn’t find anything annoying
Environment: The community is very quiet, which is great
Service: The community is easy to find, right next to the subway
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. Your satisfaction is our motivation. We will try our best to do our best and look forward to your next visit!
Guest User
Classic Studio
Stayed in Mar 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Apr 4, 2025
The room is clean and bright, with complete facilities. It is very comfortable to live in.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. Your satisfaction is our motivation. We will try our best to do our best and look forward to your next visit!
Guest User
Classic Studio
Stayed in Mar 2025
Other
4 review
10.0/10
Outstanding
Posted on Apr 13, 2025
It's good. I've stayed here twice. It feels like home. The price is very affordable.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. Your satisfaction is our motivation. We will try our best to do our best and look forward to your next visit!
Guest User
Business Queen Room
Stayed in Mar 2025
Business travelers
32 review
10.0/10
Outstanding
Posted on Apr 3, 2025
The hotel is clean, the environment is beautiful, and the service is thoughtful!
Original TextTranslated by Google
Response from Property: 感謝親的評價,親的滿意就是我們的動力,我們會努力做到最好,期待您的下次光臨!
Guest User
Family-friendly 2-bed Room
Stayed in Dec 2024
Family
18 review
10.0/10
Outstanding
Posted on Feb 2, 2025
Family room, two bedrooms and one living room, large capacity, very suitable for family outings. Nearby is Joyful Plaza, convenient for going to the subway and choosing food, very comfortable living
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. Your satisfaction is our motivation. We will try our best to do our best and look forward to your next visit!
EDC_IPMS
Executive Room - 1-Room
Stayed in Feb 2024
Couples
22 review
5.0/10
Posted on Mar 17, 2024
The location is near Shangmeilin Station.
Hygiene needs to be improved, the towels have old marks. Used things are in the place where the toothbrush is placed.
The toilet is very narrow. I found out that the water heater was broken in the middle of the night and could not boil hot water. I didn't want to pack my luggage and ask if there was a room to change, so I had to endure one night to wash it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Classic Studio
Stayed in Apr 2024
Solo travelers
4 review
10.0/10
Outstanding
Posted on May 5, 2024
The room was nice. It was the first time I stayed in a hotel in Shenzhen with screens on the windows. The owner was thoughtful.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. Your satisfaction is our motivation. We will try our best to do our best and look forward to your next visit!
Guest User
Classic Studio
Stayed in Mar 2024
Solo travelers
85 review
2.0/10
Posted on May 18, 2024
The room was very small and shabby, the service attitude was poor, there were cockroaches everywhere, during the extended stay, the aunt used the toilet to wash the mop and mop the floor, I was so scared that I didn't let her mop the floor, the worst hotel I have ever stayed in
Original TextTranslated by Google
Response from Property: Dear, we are sorry for the malicious comments due to overtime. We have also asked the auntie if this is true. Thank you for your evaluation. Your satisfaction is our motivation. We will try our best to do our best and look forward to your next visit!
Guest User
Classic Studio
Stayed in Sep 2023
Solo travelers
1 review
10.0/10
Outstanding
Posted on Oct 12, 2023
After living here for three days, the boss also considerately upgraded the room. It is clean and sanitary, with a kitchen, refrigerator and washing machine. It is cost-effective.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. Your satisfaction is our motivation. We will try our best to do our best and look forward to your next visit!
Anonymous User
Deluxe One-bedroom
Stayed in Sep 2023
Solo travelers
5 review
10.0/10
Outstanding
Posted on Oct 8, 2023
Facilities: Very complete! I only stayed for one night but found that it was equipped for two months. There was a washing machine and even laundry detergent and hangers were provided. I was so sad (*´∀`)
Hygiene: Pretty good? Anyway, I didn’t find anything annoying
Environment: The community is very quiet, which is great
Service: The community is easy to find, right next to the subway. I was too stupid to find the entrance and had to call twice (>д<) The sister was very patient
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. Your satisfaction is our motivation. We will try our best to do our best and look forward to your next visit!