Perli Bay Hotel (Zhongzhou Bay Branch) Guest Reviews
4.6/5
Very Good
164 review
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No air conditioning and very smoky smell in the room, the door lock system is very complicated, totally no service at all
Response from Property: Dear customer, hello: The hotel rooms are equipped with hanging air conditioning. I'm not sure why you just said they don't have air conditioning? The door lock system is installed uniformly by the property management. The check-in information sent to you during check-in includes a door lock tutorial. Did you not see it? The front desk has always been manned, and the hotel front desk has not received any feedback from you! Seeing your review, I feel very heavy hearted. Unfortunately, I couldn't satisfy you and leave! When you check in, if you find any problems, you can raise them in a timely manner and we will solve them immediately. Thank you for choosing Perly Bay, and we wish you a happy life~~~
We live on the 20th floor, the corridor and room can smell a smell of smoke 😫 This hotel can smoke in the room, if restricted to a certain space smoking that for us non-smoking smoke is good 😃 If the hotel is a non-smoking space That is 100 points in all aspects because there is a refrigerator and washing machine in the room, it is very convenient in an apartment hotel 💯😉
There is a medium-sized shopping mall KK one downstairs from the hotel, which seems to have 5 floors, and there are more restaurants on the ground floor. There are more street shops and restaurants near the mall for us to choose from, shopping or eating is very convenient 😃
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6/10
Response from Property: Dear member, I'm sorry that I didn't give you a satisfactory experience! I'm sorry that the room issue has caused you any inconvenience! We will work hard to improve and continue to improve, and hope to create a wonderful experience environment for you next time. We look forward to your visit again!
Response from Property: 尊敬的顧客您好!當天的接待您的時候不知道哪裡讓您覺得工作人員服務態度差?還是服務員説了什麼讓您覺得有冒犯到您?還請您明確指出?我們團購頁面有明確説明退房時間是12:00,入住訊息也有提示還請您理解!超時收費也屬於合理範圍的哦!客人下午14:00點以後需要辦理入住的,酒店保潔需要時間打掃房間的,還請您理解!很抱歉沒有讓您擁有滿意的體驗!
Guest User
Queen Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 23, 2024
入住體驗滿意,房間視野很好,有一點海景,最喜歡落地窗和大陽台,陽台上有洗衣機,訂的投影房,投影是酒店自帶酷喵的免費會員,不用自己買,片源庫豐富!音響效果很好,投影也很清晰!周圍出去逛街吃飯去地鐵站超級方便,樓下就是中洲灣,旁邊有個KK one 霸王茶姬奈雪喜茶星巴克都有,總之,美食購物應有盡有 !保潔打掃的很乾凈,生活用品一應俱全,管家服務熱情,樓下大堂有保安 安全 放心 推薦家人們入住哈!
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Response from Property: 感謝客官對珀麗灣的高度讚揚,您的滿意是我們的驕傲,更是我們前進的動力,還請客官你繼續支持我們喲!
Guest User
Tranquil Double Bed Room [Sky City Night View + Private Balcony + Fridge + Washing Machine]