Kiki Shiretoko Natural Resort Reviews

Excellent hotel. Very nice room and lobby area. There is a lounge area where the hotel provides free snacks and drinks. Overall, a great stay!

Everything is great！

I loved my stay here! The service is good and the staff are friendly. There's a small lounge area near the lobby of the hotel where you can access tea, coffee, sodas, beer, and some small snacks. My room was comfortable and spacious. The public bath was huge with 6 indoor pools of differing temperatures, an outdoor pool, and a sauna (or 2). The lounge at the bath area offers a vitamin c drink, isotonic drink, and popsicles. Meals were buffets with plenty to choose from and a couple of live stations. Food options leaned towards being western-influenced. 10/10 would stay again.

overall excellent including view and food. onsen facilities a bit underwhelming though

the price is really expensive I think because they charge the kids 70 % of an adult meal. And my kids hardly eats. The room was terrible the smell is mouldy and the toilet smells bad. We didn't have enough time to change rooms so we had to endure the smell for the night n my kids n I didn't sleep well. The good thing is the delicious buffet and great onsen.the staff at reception doesn't speak English and it's hard to communicate with them.

Good location and good selection of food in the hotel restaurant

Second visit Still feels like a comfortable space Newly renovated and with more English-speaking reception staff Breakfast and dinner are delicious Free wine available

Although the hotel is a certain distance from the Utoro bus station, fortunately you can ask the bus station staff to help contact the hotel to pick you up. The hotel is located halfway up the mountain, and there is a sunset viewing platform nearby. In fact, if the weather is good, you can also see the sunset from the hotel room. The food is great, and the drinks are free. The hot spring is average, and the open-air hot spring has no scenery

Super luxurious 🥹 There are unlimited snacks and drinks in the lobby, the hot spring is also very large, and the bus stop is at the door

The hotel is very clean and modern with a natural flavor. The room is large and very clean. Everything is great in detail. It is another hotel that I think can give a full score in my entire trip to Japan, except for the Toyako Nonokaze Hotel. There is one outdoor hot spring and three indoor hot springs. The food is great, although there are not many varieties. In addition, the hotel has a shuttle bus to pick up and drop off passengers to and from the Utoro Hot Spring Center. The contact method is to call the front desk or make an appointment, or use the Line APP, but Line can basically not be downloaded in China unless you buy a foreign Apple ID in advance. So it is best to have a Japanese phone card and call the hotel front desk directly to ask them to send a car to pick you up.

The facilities are very complete, very close to the nature center, the environment is beautiful, and little foxes visit at night. It snowed heavily that day and the car got stuck in the snow. The hotel immediately sent a bulldozer to rescue us. The dinner is rich in style and tastes delicious. You can drink as much wine as you want. It's a paradise for alcoholics. ✌️

The facilities are very new, the service is good, the scenery is beautiful, and I am very satisfied. I will stay here again next time.

A very satisfying stay. It is a little far from Utoro bus station. You can contact the hotel in advance for pick-up, which will be much more convenient. The room is large, the hot spring is very comfortable, and the buffet is rich. It is worth staying.

New Western-style Japanese hotel, first-class facilities/services, a wide range of food options, the most memorable thing is that the staff in the restaurant provide very good service and take care of guests' needs immediately