Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness8.6
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All reviews(166)
Positive reviews(156)
Reviews with photos/video(50)
Convenient location(18)
Great value for money(14)
Many amenities(11)
Convenient parking(11)
Quiet & comfortable(7)
Would stay again(6)
Easy to get around(5)
Comfortable bed(4)
Negative reviews(10)
PT Ivory
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Apr 2025
Solo traveler
13 review
9.5/10
Amazing
Posted on Jun 11, 2025
This hotel is full of options. Big room, clean, laundry machine, electric stove, refrigerator, all amenities.
The most important thing that is only 5 minutes walk to ShangriLa bus station.
If you plan to leave a luggage at the hotel, you need to contact the staff in advance because the hotel staff is not at the front desk in early morning.
Overall I love this place and if you plan to go to Dukezong ancient town, only 3 km away and only 10 yuan by Didi driver. Very convenient.
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Nov 2024
Solo traveler
3 review
7.0/10
Posted on Dec 10, 2024
The location is perfect, which is the opposite directly of the long-distance bus station. The room some how looks like as the pictures in the website. But I still found some stain on the shelfs below the kitchen counter....and a mysterious wood stick inside the refrigerator. For me, the room is too cold during the night even with an electric blanket and the bed is uncomfortable. BIG BUT, if you don't smoke and hate smoking smell, find other hotels as they don't have separated non-smoking zone and the smell is all over the hotel.
Response from Property: 親,感謝入住香苑酒店並用心評價酒店,你反饋的衞生問題我們已調查並整改。我們熱忱歡迎再來,扎西德勒!
Aaron Filler
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Mar 2024
Solo traveler
24 review
9.0/10
Great
Posted on Apr 24, 2024
Room was very big and well equipped, including a washing machine and a fridge (fridge wasn't turned on so I didn't use it but the washing machine was great). Plenty of cupboard and shelf space to store luggage and clothes. It had a nice bay window seat which was cool. Bed was massive and very comfortable. Bathroom (seperate shower and toilet) were fine, could have been cleaner but it was ok. Location is good, about 45 minutes walk to the lake in front of Songzanlin Monastery (go there for sunrise!) and similar time to the ancient town, and there's bus stations outside so it's also well connected. The service was good, the lady was very quiet but helpful enough. Overall, it was good value for money.
Response from Property: Dear guests, hello! Thank you for staying at Xiangyuan Hotel. We are pleased with your affirmation of the hotel and welcome you to visit again, Zazidele!
Victor
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Jun 2024
Solo traveler
13 review
10/10
Outstanding
Posted on Jul 5, 2024
The bed is so comfortable, and the location is perfect to take an early-bus, thank you very much
Response from Property: Dear, thank you for staying at Xiangyuan Hotel and reviewing the hotel carefully. Your satisfaction is our greatest affirmation. We warmly welcome you back, Tashi Delek!
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Dec 2023
Couple
5 review
8.5/10
Very Good
Posted on Jan 5, 2024
Clean and good facility (hot water)
But difficult to find out this place
Response from Property: Thank you for your five-star review. We are deeply honored. Your satisfaction is our highest pursuit, and we will continue to provide high-quality service. We look forward to serving you again
Bona Tsukiko
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Sep 2023
Couple
12 review
10/10
Outstanding
Posted on Oct 10, 2023
This hotel is very close to the bus station!! 😃 the room is very good .. have washing machine as well~nice one.
Response from Property: Dear guest, hello! Thank you for staying at Xiangyuan Hotel. Your satisfaction is our honor, and your affirmation is our greatest motivation. Welcome back, Zazidler!
Shangjyun
Selected Room (2 Beds) (Heating, Fridge)
Stayed in Jan 2024
Traveling with friends
39 review
10/10
Outstanding
Posted on Feb 7, 2024
Nice that it includes a washing machine. It only missed a chair and a stove that was promised
Response from Property: Hello dear friend! Thank you for staying at Xiangyuan Hotel. If you need anything during your stay, please feel free to contact us. We will do our best to meet your reasonable needs. Welcome back!
Parinnaphat
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Aug 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Sep 21, 2024
Near the bus station. Room clean.
Response from Property: Dear, thank you for staying at Xiangyuan Hotel and reviewing the hotel carefully. Your satisfaction is our greatest affirmation. We warmly welcome you back, Tashi Delek!
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Oct 2023
Solo traveler
8 review
5.5/10
Posted on Dec 15, 2023
The hotel is very close to the bus terminal, however, it still took me some time to find even when using Baidu maps. I arrived at around 2-2:30pm, but there was no staff there. There was a notice that staff is away and you could call, but as a foreign traveler I cannot really talk on phone in Chinese, so it was troublesome. I had to wait for 30 min. When the staff arrived, my room was still not ready, so I waited more.
Unfortunately, room was not completely clean. And some furniture is not in it’s best condition.
Washing machine in the room was quite convenient though!
Not really recommended, although ok to stay for 1 night if you take an early coach from the bus terminal, as it is really close, just 3 min walk.
Response from Property: Dear guests, hello! Thank you for staying at Xiangyuan Hotel and giving us your thoughtful evaluation. At the same time, we do not sincerely apologize for any shortcomings in the hotel. We have conducted an investigation and provided training to address the issues you have reported. We hope to choose Xiangyuan Hotel again, Zhasidle!
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Sep 2023
Couple
3 review
6.0/10
Posted on Oct 19, 2023
This hotel is newly built in 2023 but wear and tear are showing already as the quality of the fittings are not very good.
Maintenance is poor and minimal. The toilet, shower room , kitchen sink are dirty.
Security is not good as the hotel door is left wide open and the receptionist is often not at the station. Delivery personnel can go up and down with no check.
However, there are many amenities provided, the best is the washer/dryer with detergent in the room. Not many hotel do that.
Price is cheap so cannot complain.
Response from Property: Hello dear guest, thank you for staying at the Fragrant Garden Hotel and providing thoughtful feedback. We will strengthen training and make improvements. Welcome back. Fragrant Garden Hotel warmly welcomes guests from all over the world, Zhasidle!
NYimpression
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Sep 2023
Solo traveler
14 review
8.5/10
Very Good
Posted on Oct 9, 2023
Very closed to Bus Terminal Station, only three minutes walk. Hotel has no English signage, but it is behind the kindergarten. Room equipped with air con, tv, washing sink, cooking station, and cloth, washing machine. Comfort bed. Toilet and shower room is separate. Hot water is immediate work for a good shower.
Response from Property: Dear guest, hello! Thank you very much for staying at Xiangyuan Hotel and commenting carefully. We will continue to maintain everything in the hotel. Welcome back, Zazidler!
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Mar 2024
Couple
6 review
7.0/10
Posted on Apr 14, 2024
moderate
Response from Property: Dear, thank you for staying at Xiangyuan Hotel and evaluating the hotel with all your heart. Your satisfaction is our greatest affirmation. Oh, warmly welcome back, Zazidler
Coco&Toto
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Mar 2025
Couple
20 review
10/10
Outstanding
Posted on Apr 16, 2025
We only spent one night here between two days of bus travel, but the room was very nice, right next to the bus station. It's large, clean, and the bed is comfortable. The room is equipped with a small kitchen and a washing machine.
We recommend this hotel!
Original TextTranslated by Google
Response from Property: Dear, thank you for staying at Xiangyuan Hotel and giving us your sincere evaluation. Your satisfaction is the greatest affirmation for us. We warmly welcome you to come again.
Hainengshuowananma
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Oct 2024
Couple
20 review
5.5/10
Posted on Nov 15, 2024
I can only say that I was very dissatisfied with this experience. I stayed at her house once in September. I was really surprised when I checked in. When I left, I thought I would give it a good review. But now I am going back to stay at her house again in November. really disappointed
Hygiene: The mouthwash cup is really hard to describe! Aren't you going to wash it, or do you want to rinse it with water? !
I remember when I booked your home last time, it showed that it had just opened. It had only been a few months. Was the wall bombed by Syria?
There is also an electric blanket. Could you please check the plug? The plug is all plugged in. Can it be powered on?
Original TextTranslated by Google
Response from Property: Dear, I'm very sorry that I couldn't make your stay satisfactory. The guest room aunt has been trained on the hygiene issues, and all electric blanket issues have been checked and repaired. If you have any problems during your stay, please report them to the front desk in a timely manner. The front desk will contact relevant personnel to make corrections or change rooms. Welcome again, Tashi Delek! Reply time: 2024-12-04
lun lun la
Selected Room (2 Beds) (Heating, Fridge)
Stayed in Apr 2025
Traveling with friends
11 review
8.5/10
Very Good
Posted on May 12, 2025
It is very close to the bus station. If you book a car, I recommend this place. It is a 3-minute walk. There is a foundation, but the check-in time is very long. I like that there is a washing machine that can dry the clothes.
Original TextTranslated by Google
Response from Property: Dear, thank you for staying at Xiangyuan Hotel and giving us your sincere evaluation. Your satisfaction is the greatest affirmation for us. We warmly welcome you to come again.