Dihang Boutique Hotel (Shanghai Pudong Airport)

This is the WORST hotel that I have ever stayed in my life. I have been to many countries including few different South East Asian countries and China twice. It was dirty from the lobby to the room. The carpets were badly stained and have never seen a vacuum or a broom for about few years including the elevator. Something positive was that the bed had clean sheets. That's about it. The windows in the room could not be closed. As the room was right on top of a restaurant which was open till about 2 , 3 am and was noisy. I couldn't sleep even with loud music from my iPad. The bathroom shower hasn't been clean for a very long time with mould, soap scum and hair of different colours and lengths everywhere. There was a platform near my room which leads to an outside stair way which I saw that people used. Upon inspection I could see the metal platform has corroded away making it very unsafe. The WORST part was at check out time the reception girl forced a Malaysian young girl to handover her phone so that the girl at the reception could type in a positive review about the hotel. I know this is what happened as the girl showed me a transcript in English from her phone (using a translator) which said 'please let me type in a positive review from your phone as this is being a requirement from my boss from me.' Obviously I refused. THIS IS DISGUSTING! As a new age traveller who constantly rely on reviews, this is a blatant violation of a system as they have 9/10 for reviews. I really want Trip.com to take action and remove them from their listings. I only booked this room as it was listed on trip.com.