Ji Hotel (Shanghai Pudong Airport East Station) Reviews
Ji Hotel (Shanghai Pudong Airport East Station)
No.566 Shiwan 6th Road (Building 2), Pudong New Area, Shanghai, ChinaView Hotel Details
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Ji Hotel (Shanghai Pudong Airport East Station) Guest Reviews
4.7/5
Outstanding
4508 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(4508)
Positive reviews(4415)
Reviews with photos/video(422)
Close to airport(741)
Friendly front desk staff(590)
Delicious breakfast(520)
Easy to get around(383)
Large rooms(163)
Perfect for business trips(105)
Would stay again(95)
Delicious buffet(24)
Negative reviews(92)
Nancy_Lu
Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Close to PVG, and easy transfer from Arrival to the hotel. Did not get a chance to try their included pickup service but the free shuttle back to the Terminals was great.
Enjoyed the interior design,from the lobby, dining area front desk and the guest room. And there's this book in guest room the founder and CEO wrote which tells you how and why he made these hotel brands, quite interesting if you read Chinese.
The staff were absolutely amazing!! Simply friendly, courteous and attentive! Special thanks to the lady who helped me checking in on the night of Jan 14th, and the gentleman in the a.m who offered a nice breakfast with tons of options.
Overall my experience here was fantastic, given the room size is on the smaller side, and the amenities are limited compared to full service hotels. I gotta say the quality of the build or maintenance has room to improve. But I would love to try other Ji Hotels and upper scale brands Huazhu group has to offer.
Response from Property: Thank you very much for your valuable review!We are delighted to know that you are satisfied with our location, interior design, and staff service. Especially, we feel honored that you mentioned our free shuttle service and the book in the guest room. We apologize for any shortcomings in room size and facilities, and we will continue to strive to improve the construction quality and maintenance standards to meet the needs of more guests. Thank you again for your recognition and support! We look forward to providing you with even better service and experiences in the future. Welcome to stay at Ji Hotel again and try other brand hotels under the Huazhu Group. Wish you a happy life!
Guest User
Business Room (2 Beds)
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 20, 2024
I chose this hotel for two 3 reasons.First , it is close to airport when I checked in it was already 2 am bad luck my airplane was delayed few hours, but the clean room comfortably bed got rid of my tiredness. Second, this hotel has free shuttle buses to airport and Disney land. Which is very convenient for my plain to Disney Land. Third, the two beds all is queen size, it was big enough for two adults and two small kids. Normally I have to book 2rooms but this no need. So I decided to extend two more days.
Response from Property: Dear customer: Hello, thank you for your comments about our season. I understand you are very pleased with our room and free delivery to Disney. We are deeply honored. We will also continue to improve the quality of service. For you and more guests to provide more quality service experience, looking forward to your next visit to the hotel!
Guest User
Superior Double Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 30, 2025
I want to extend my sincere gratitude to the hotel manager Zhang for going above and beyond to assist my mom during her 2-night stay. From helping with various requests to ensuring she had everything she needed, your support made her experience incredibly special. Your kindness and attention to detail truly made a difference, and we are especially grateful for your assistance in arranging her transportation to the airport. Thank you for your outstanding service – it’s much appreciated!
Response from Property: 如同晨曦穿透薄霧,您的讚美如同温暖的陽光照亮了我們的心田。在全季,每一個微笑、每一次幫助都是我們對生活的熱愛與執着。您母親在這兩夜的經歷,恰似一首温馨的小詩,記錄著我們的點滴關懷。酒店的服務細緻入微,不僅為她提供了舒適的空間,更讓她感受到了家的温暖。這份特別的體驗,是我們共同編織的美好記憶。願未來的日子裏,全季能繼續為您和家人帶來更多的驚喜與感動。
Yi
Family Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Very comfortable,clean ,friendly service ,it’s very convenient to the airport .
Response from Property: Thank you for your recognition and support of Xiaoji. We will welcome every guest with full enthusiasm and considerate service. We look forward to your next stay and wish you a happy life!
Guest User
Family Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 1, 2025
great stay if you’re flying the next day. free airport transfer. very clean room and very good service
Response from Property: Thank you for your wonderful review! 🎉We're delighted to hear that your stay was great, especially if you had a flight the next day. The complimentary airport transfer must have made your journey even more convenient. We're also pleased to know that you found your room very clean and our service very good.Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We look forward to welcoming you back to our hotel and continuing to provide you with an exceptional stay!
Z Huang
Queen Room
Stayed in Oct 2024
Business travelers
16 review
3.5/5
Posted on Nov 19, 2024
Tiny out of the way hotel no food terrible location booked because of free shuttle bus to airport- side note bus was so packed standing room only- staff okay- room had terrible bed sheets super uncomfortable.
Response from Property: Dear Guest, Thank you for sharing your feedback with us. We deeply regret that your stay at our hotel did not meet your expectations. We understand the inconvenience caused by our remote location, limited food options, and overcrowded shuttle bus. We are committed to improving our services. Thank you for your understanding, and we look forward to welcoming you back with better service. Best regards,
FHSY
Superior Double Room
Stayed in Apr 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on May 31, 2024
Clean and modern hotel room, free shuttle service to airport. Recommended!
Response from Property: Clear eyes look forward, memories fall in the wind, like a dream, it is the unchanging feeling of missing, countless blessings, like a poem and a painting floating in the heart, the affection is long, gentle and gentle, a gentle greeting, I hope you are all well - Ji Hotel Shanghai Pudong Airport Free Trade Zone
Gavinsia
Double Room
Stayed in Apr 2024
Business travelers
10 review
4.5/5
Great
Posted on May 15, 2024
Good For those want to go Disneyland or transit, very convenience with the shuttle bus
Response from Property:
Thank you very much for your praise of Xiaoji. Your satisfaction is Xiaoji's unremitting pursuit. We will continue to provide you with high-quality services. The most beautiful words in the world are your praise, and the happiest thing is to meet you. We wish you a smooth work and happiness every day!
Anonymous User
Double Room
Stayed in Aug 2024
Couples
4 review
3.5/5
Posted on Sep 11, 2024
Very far frok city but near to airport. Goo thing they offer free shuttle to/from airport and to/from Disney.
Response from Property: Hello, my most distinguished guest, All Seasons Hotel is a business hotel with a bamboo and simple design as its theme, advocating a quiet and comfortable sleep for your hard work on a business trip. Looking forward to your stay again.
Guest User
Family Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Friendly staff and spacious room, superb stay in Ji hotel! Highly recommended!
Response from Property: 不停努力,不停進步,想要每次給您帶來不同的體驗驚喜,期待再次相遇!
Guest User
Family Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 24, 2023
The location is near to the airport with shuttle bus service. The hotel has great amenities and facilities. We would like to thank every team member of Ji Hotel, specially to Sir Satoru for excellent service. Excellent service of the bot who served us deliveries.
Response from Property: Thank you for your stay and feedback. We always believe that a good reputation is the beginning to satisfy you. Looking forward to meeting you again!
Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
1 review
2.7/5
Posted on Jun 22, 2024
The room I l stayed was not too big and has fake window. Can feel smoke in the room. Must be someone smoking in the room . Service is pretty good, provide shuttle bus between hotel and airport
Response from Property: Some people regret missing the time, some regret missing the beautiful scenery, Xiao Ji regrets not being able to satisfy you, Xiao Ji still needs to grow up and continue to work hard and make progress.
Guest User
Double Room
Stayed in Apr 2024
Business travelers
3 review
4.0/5
Very Good
Posted on May 31, 2024
About 20 minutes away from the airport. Enough for a short transit stay. But otherwise, small and understaffed for the amount of customers they are handling.
Response from Property: 有人遺憾錯過了光陰,有人遺憾錯過了美景,小季遺憾沒能讓您滿意,小季還需成長,需要您的努力和支持 您有任何問題都可以諮詢前台。
Guest User
Family Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 27, 2024
Clean and nice, suitable if you would like to trvael nearby mainly Disney and airport
Response from Property: 晴暖無風天,心情起波瀾,今天的掛念太驚艷,草長鶯飛日,心緒動漣漪,今日的惦念太詩意,願我們隔着鍵盤,依然可以感受到我在思念您—全季上海浦東機場自貿區酒店
Yexin
Superior Double Room
Stayed in Mar 2024
Business travelers
2 review
3.2/5
Posted on Apr 21, 2024
Had an early morning flight and choose this hotel because of the convenience of the location, just 20 mins drive away from Putong airport. However, the sound proof of this hotel is so bad. I can hear every door shut and ppl talking in the corridor. In the wee hours a bunch of guests arrive and they chatted among themselves in the room on the same floor as me without closing their door and I can hear every single words they talked about. It went on for more than half an hour and I have to go up to them to tell them close their doors so that the other guests can sleep. Quite disappointed with the staffs as they did nothing. We are on the first floor and the corridor is right next to the reception, I bet the staffs can hear them talking loud and clear but no one advise them to close their doors.
Response from Property: 小季為您這次旅途的不愉快深表歉意,下次您過來入住門店會給您安排較為安靜的房間,小季期待您的再次光臨。