Yitel Hotel (Shanghai Hongqiao Airport Hongmei Road Subway Station Branch)

Yitel Hotel (Shanghai Hongqiao Airport Hongmei Road Subway Station Branch) Reviews

Yitel Hotel (Shanghai Hongqiao Airport Hongmei Road Subway Station Branch)

No. 1108 Caobao Road, Minhang District, Shanghai, ChinaView Hotel Details
Yitel Hotel (Shanghai Hongqiao Airport Hongmei Road Subway Station Branch)
Yitel Hotel (Shanghai Hongqiao Airport Hongmei Road Subway Station Branch)Yitel Hotel (Shanghai Hongqiao Airport Hongmei Road Subway Station Branch)Yitel Hotel (Shanghai Hongqiao Airport Hongmei Road Subway Station Branch)
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Yitel Hotel (Shanghai Hongqiao Airport Hongmei Road Subway Station Branch) Guest Reviews

4.7/5
Outstanding
1115 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1115)
Positive reviews(1102)
Reviews with photos/video(238)
Friendly front desk staff(301)
Easy to get around(189)
Convenient location(117)
Delicious breakfast(74)
Close to metro(63)
Many amenities(47)
Perfect for business trips(44)
Convenient parking(24)
Negative reviews(13)
Yoshio
Business King Room A (self-service Laundry, TV Screen Projection)
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 13, 2025
This time is also perfect service. Especially Ms 小吴 was helping a lot. Thanks. Room is clean and location is good close to the subway station.
Response from Property: 親愛的賓客，您好！人生最美好的事莫過於在最好的時光裏遇到了最好的您~小頤非常開心能得到您的認可，我們也將不斷完善與趕超，另您的旅途盡善盡美。時光不老，我們不散。期待與您下次相遇更美好~酒店總經理:COCO
SChieh Lim
Business King Room A (self-service Laundry, TV Screen Projection)
Stayed in Jul 2024
Business travelers
19 review
4.2/5
Very Good
Posted on Oct 26, 2024
Not bad. Location is best, near to subway and lots of shops( downtown shanghai style, not the high class shops) Room is ok, not the best I have seen , a bit old but clean and comfy enough. Bed is comfortable. Overall good stay if u are a business traveler. Not so comfy for family.
Response from Property: 尊敬的賓客您好！很抱歉本次入住沒有給您帶來一個滿意的入住體驗。酒店於今年2月份重新裝修升級不知您是否點評錯酒店。作為如家酒店集團旗下的中高端品牌酒店，以最優質的服務與頂級的設備為您帶來賓至如歸的入住體驗是我們的承諾。真誠期待您再次下榻上海虹橋漕河涇漕寶路虹梅路地鐵站和頤酒店。祝您工作順利，生活愉快！酒店總經理：Du
Skye
Superior King Bed Room (self-service Laundry, TV Projection)
Stayed in Jul 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Aug 3, 2024
I am a returned customer. This hotel is my preferred Shanghai hotel for its location, price, convenience and the great service provided by front desk staff, especially Ms 马平 who is helpful and very customer oriented
Response from Property: 親愛的賓客，您好！春賞百花冬觀雪，醒亦念卿，夢亦念卿。人生最美好的事莫過於在最好的時光裏遇到了最好的您~小頤非常開心能得到您的認可，我們也將不斷完善與趕超，另您的旅途盡善盡美。時光不老，我們不散。期待與您下次相遇更美好~酒店總經理:Du
Guest User
Twin Room (self-service Laundry, City View, TV Projection)
Stayed in Feb 2024
Family
2 review
3.2/5
Posted on Mar 13, 2024
Hotel is currently under renovation and sharing with other office lots in the same building therefore expecting many others taking the lift together. Hotel staffs are friendly especially the housekeepers.
Response from Property: Dear guest: Hello, thank you for staying at Yitel Shanghai Caohejing Caobao Road Hongmei Road Subway Station and for your valuable comments on our hotel. We are very sorry that we were unable to give you a satisfactory stay experience this time. We will attach great importance to your corresponding rating and make corrections. The hotel does have some rooms under renovation, but the rooms are equipped with earplugs. If you really mind, you can also contact the front desk to help you move to a high floor room away from the renovation floor. The hotel deeply apologizes for the inconvenience caused to you during your stay. If you have any questions during your stay, please contact the hotel front desk to help you solve them as much as possible. All the hotel staff sincerely look forward to your visit and review again. I wish you a smooth work and a happy life! Thank you! Hotel General Manager: John Sun
Guest User
Superior Twin Room (self-service Laundry, City View, TV Projection)
Stayed in Nov 2024
Business travelers
29 review
4.2/5
Very Good
Posted on Dec 14, 2024
Returning customers
Response from Property: 親愛的賓客，您好！人生最美好的事莫過於在最好的時光裏遇到了最好的您~小頤非常開心能得到您的認可，我們也將不斷完善與趕超，另您的旅途盡善盡美。時光不老，我們不散。期待與您下次相遇更美好~酒店總經理:Du！
Anonymous User
Superior Twin Room (self-service Laundry, City View, TV Projection)
Stayed in Nov 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jan 1, 2025
There are a lot of restaurants around. The room is clean and tidy, with complete and comfortable facilities. The hotel is two minutes away from the subway, with convenient transportation. Ms. Wu at the front desk provided excellent service and even stored her things.
Original TextTranslated by Google
Response from Property: Dear guest, hello! The best thing in life is to meet the best you in the best time~ Xiaoyi is very happy to get your recognition, and we will continue to improve and catch up to make your journey perfect. Time is not old, we will not part. Looking forward to meeting you better next time~ Hotel General Manager: COCO
Guest User
Business King Room (self-service Laundry, Urban Landscape, TV Projection)
Stayed in Nov 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Good environment, comfortable and clean rooms, convenient and sanitary facilities, thoughtful service from Ms. Wu at the front desk, very detailed and polite service, rich breakfast, and very convenient transportation
Original TextTranslated by Google
Response from Property: Dear guest, hello! The best thing in life is to meet the best you in the best time~ Xiaoyi is very happy to get your recognition, and we will continue to improve and catch up to make your journey perfect. Time is not old, we will not part. Looking forward to meeting you better next time~ Hotel General Manager: Du
Guest User
Twin Room (self-service Laundry, City View, TV Projection)
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
This is my first time visiting this hotel. I spent a long time choosing online and finally chose this hotel with a high rating. Overall, I am very satisfied. Because I am a light sleeper, after I told the front desk, the front desk assistant Xiao Wu specially helped me choose a quiet room near the community and gave me earplugs just in case. It was very thoughtful. The room felt newly renovated. I like such large windows. The windows in other hotels are very small.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Wow, I am so happy to hear your praise. All the joy comes from the smile on your face. If you are satisfied, we are satisfied. We believe that our service has indeed made you feel satisfied. It is our greatest satisfaction to let every guest have a warm and comfortable stay experience. We respect our guests, trust our customers, and carefully understand their needs. We are your home away from home! Hotel General Manager: DU
Guest User
Superior Twin Room (self-service Laundry, City View, TV Projection)
Stayed in Nov 2024
Business travelers
73 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The hotel is in a good location, the breakfast is rich and varied, the room is clean and tidy, the facilities are complete, the front desk Xiao Ma is attentive and helps to send express delivery when there are things left in the room. The staff are very enthusiastic and the experience is very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Experience once, relive twice, and be happy three times. Xiaoru will work harder to create a warmer and more comfortable accommodation environment, so that dear guests can feel warm happiness every time they come! Hotel General Manager: DU
Guest User
Business King Room (self-service Laundry, Urban Landscape, TV Projection)
Stayed in Oct 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 30, 2024
I went out with my friends this time. I saw this store online and it was pretty good. I came to experience it and found it was really good. The front desk Xiao Wu was warm and thoughtful. I praise it.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very happy to see your evaluation. It is our blessing to have such a thoughtful customer like you. Xiaoyi will definitely live up to your expectations, continue to innovate, and strive to do better. I hope to get your satisfactory evaluation next time, and I also hope to have you accompany me on the road of growth! Hotel General Manager: DU
Guest User
Superior King Bed Room (self-service Laundry, TV Projection)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
I have stayed in this hotel several times, and each time I have a very good experience, especially the front desk Xiao Wu is very enthusiastic and the service is good. I choose this hotel when I go on business trips
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your praise for our service. I am glad to bring you good memories after parting. Thank you for your meticulous evaluation, which makes Xiaoyi feel like a spring breeze. Our enthusiasm will last forever and we are waiting for you to come back and give you a more satisfactory stay experience~ Hotel General Manager: DU
Anonymous User
Business King Room A (self-service Laundry, TV Screen Projection)
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The room is simple and clean, and the details meet the needs of travel. The shower, water, and supplies are comfortable. The sleep, bedding, and environment are comfortable. The breakfast is homely and pleasant. The front desk Xiao Wu is thoughtful and polite. It feels just right.
Original TextTranslated by Google
Response from Property: Dear guests, hello! The best thing in life is to meet the best you in the best time~ Xiaoyi is very happy to get your recognition, and we will continue to improve and catch up to make your journey perfect. Time is not old, we are not separated, and we look forward to meeting you better next time~ Hotel General Manager: Du
Anonymous User
Superior King Bed Room (self-service Laundry, TV Projection)
Stayed in Sep 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The service attitude of Xiao Li at the front desk is very good. I am very satisfied with it overall. The service is proactive, the surrounding facilities are also good, the transportation is also very convenient, and it is close to the subway station. It is the first choice for business trips.
Original TextTranslated by Google
Response from Property: 親愛的賓客，您好！您的讚美像一陣細雨滋潤我心底，那感覺如此甜蜜。。。。。得到客官的認同，小頤心裏美滋滋的，革命尚未成功，小頤需要繼續努力！！謝謝！酒店總經理:Du
Lao man. ®
Twin Room (self-service Laundry, City View, TV Projection)
Stayed in Sep 2024
Family
15 review
4.0/5
Very Good
Posted on Nov 13, 2024
The hotel is in a commercial and residential building. The two elevators may not be enough on weekdays. One elevator accepts card payment while the other does not. The intersection is very close to the subway station. There is a shopping mall diagonally opposite the intersection, which is quite convenient. Behind it is a whole residential area.
Original TextTranslated by Google
Response from Property: 親愛的賓客，您好！很高興收到您的反饋，如果電梯沒有進行日常保養或者維修，正常情況下是夠客人使用的哦，再次您感謝選擇和頤-上海虹橋漕河涇漕寶路虹梅路地鐵站店，為您提供便捷、優質的服務是我們應該做的，一切為客人着想是我們一直不變的追求和目標，我們將始終保持並再接再厲，致力於讓每一位賓客都有賓至如歸的感覺，我們全體員工將真誠期待您的再次光臨，祝工作順利、生活愉快！ 酒店總經理:Du
Guest User
Twin Room (self-service Laundry, City View, TV Projection)
Stayed in Aug 2024
Family
16 review
4.8/5
Amazing
Posted on Sep 3, 2024
The room is not small and clean. The facilities are relatively new. If you need takeout, there is a food delivery robot to deliver it, which is very good. The transportation nearby is convenient. Metro Line 12 is very close. Caohejing Impression City is just across the road. It is very close for shopping and eating.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of our room space, hygiene and modern facilities. I am glad that the service of the food delivery robot has brought you a convenient and pleasant experience. We chose the location for the convenient transportation around and the nearby Caohejing Impression City shopping and dining area, so that every guest can enjoy the fun and convenience of exploring the city. Your satisfaction is our motivation, and we look forward to welcoming you again in the near future. Hotel General Manager: Du