NO.1668 Xiuyan Road, Pudong New Area, Shanghai, 201315, ChinaView Hotel Details
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Four Points by Sheraton Shanghai Kangqiao Guest Reviews
4.5/5
Good
1294 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1294)
Positive reviews(1233)
Reviews with photos/video(230)
Delicious breakfast(183)
Easy to get around(138)
Friendly front desk staff(134)
Close to metro(93)
Perfect for kids(34)
Has facilities for children(15)
Tasty restaurant(13)
Delicious buffet(13)
Negative reviews(61)
Guest User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Everything was great from check-in to check-out. The front desk were very professional and the cleanliness of my room was outstanding. When I need to stay in this area of Shanghai again, I will definitely choose the Four Points.
Response from Property: Four Points by Sheraton Shanghai KangQiao Hotel is located at No. 1668 Xiuyan Road, 8 minutes' walk from Xiuyan Road subway Station and about 8 km from Disney. The style of business and leisure is suitable for family members who are on business or traveling. We can provide you with a better experience.
Paramee
Deluxe Double Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The hotel was very nice. All staffs are very good
Response from Property: Dear E492139***,Thank you for your stay, and the hotel strives to provide the most intimate and meticulous service to each guest, bringing each guest a value-for-money experience. Four Points by Sheraton Shanghai Kangqiao is a youthful and energetic hotel that showcases the hotel's unique charm to guests with its minimalist style and considerate service. Your encouragement is the greatest support and encouragement for the hotel, we will serve every family member with our hearts, and look forward to your next encounter.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Business travelers
5 review
4.0/5
Very Good
Posted on May 18, 2024
Comfortable stay, room clean, quiet environment, but a bit far from city area, shopping mall. Still value for money
Response from Property: Dear guests, greetings from Four Points by Sheraton Shanghai Kangqiao! Thank you so much for your positive comments about our hotel! We are glad to hear that you had a pleasant experience during your stay at our hotel. Providing excellent service to our guests and creating a comfortable and pleasant environment are our top priorities, so we are really pleased to receive this comment. We appreciate your support and hope to welcome you back in the future.
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Business travelers
1 review
3.7/5
Posted on Mar 26, 2024
Excellent service, very good experience . will stay in future
Response from Property: Dear guest, thank you for staying at the Four Points by Sheraton Shanghai Wanxin. We are delighted to hear that you were satisfied with our hotel. Your recognition and satisfaction are the infinite driving force for our progress. We sincerely welcome you to visit us again! We will provide you with better service, Four Points by Sheraton Shanghai Wanxin.
Lox
Deluxe Double Room
Stayed in Mar 2023
Business travelers
17 review
4.5/5
Great
Posted on Apr 18, 2023
Excellent location near the subway. The hotel staff were friendly and helpful. They even let me take away breakfast as I got up late and had a morning meeting.
Rooms are clean and have all the amenities required for solo or business travel. Definitely recommend this hotel.
Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touch and surprise are the direction we have been pursuing. Thank you for your review, we hope you will be with us.
John Brian
Deluxe Double Room
Stayed in Nov 2023
Solo travelers
35 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Love it! The front desk was so accommodating!
Response from Property: 尊敬的客人,感謝您下榻上海萬信福朋喜來登酒店。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位客人帶來不一樣的獨家體驗,看到您的滿意和肯定,我們真的非常感動,我們會繼續努力時刻準備着您的再次光臨!
Anonymous User
Deluxe Double Room
Stayed in Jul 2023
Solo travelers
12 review
4.5/5
Great
Posted on Nov 6, 2023
Good service, Nice room, fast and polite check in and check out.
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Christian Valdellon
Premier Queen Room
Stayed in Mar 2023
Travel with friends
7 review
4.5/5
Great
Posted on Apr 18, 2023
Hotel is nice and clean. Comfy bed but the AC is warm for the weather cannot use the duvet feels sweaty.
Response from Property: 旅途路上,總有不期而遇的温暖,在這裏,滿意衹是期待,感動與驚喜才是一直追求的方向。感謝您的點評,我們希望以至於您同行相伴。
DieJur
Deluxe Double Room
Stayed in Mar 2023
Travel with friends
31 review
3.5/5
Posted on Apr 18, 2023
The rooms were clean but super hot. The AC was not working yet because it is too early.
They promoting the bar in lobby but it was not open. They have a vendor machine you can buy drinks and there is street food later in front of the hotel.
They offer a shuttle bus for Disneyland for free. That worked super well.
Breakfast was good and has many choices.
Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. Thank you for your review, we hope you will stay with us.
Guest User
Premier Queen Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Very nice hotel
Response from Property: 您的滿意是小福前進的動力,炎熱的夏天給了城市無法喘氣的機會,灼熱的空氣裏夾雜着煩悶。即使這樣,小福看到了勤奮和堅持的您,穿梭於各個城市,為了生活,家庭,以及夢想。這一切讓我們很感動,上海萬信福朋喜來登酒店永遠支持您。
WAI FUN
Deluxe Double Room
Stayed in Sep 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Friendly staff that helped a lot!
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on May 28, 2024
just so so
Response from Property: 感謝您入住上海萬信福朋喜來登酒店,並與我們反饋您的入住感想,非常抱歉此次入住未能達到您的期望, 我們誠摯的希望與您取得聯繫,瞭解更多細節,以便做出相應的完善。您可以撥打酒店電話與我們反饋寶貴建議,希望我們的改進能迎來您的再次光臨!
MPGB
Deluxe Double Room
Stayed in Mar 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 24, 2023
Pretty good totally will stay again
Response from Property: 旅途路上,總有不期而遇的温暖,在這裏,滿意衹是期待,感動與驚喜才是一直追求的方向。感謝您的點評,我們希望以至於您同行相伴。
Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Sep 30, 2023
OK…….
Response from Property: 尊敬的客人,感謝您下榻上海萬信福朋喜來登酒店。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位客人帶來不一樣的獨家體驗,看到您的滿意和肯定,我們真的非常感動,我們會繼續努力時刻準備着您的再次光臨!
YaoJoy❤️❤️
Cozy 2-bed Room
Stayed in Feb 2025
Business travelers
13 review
5.0/5
Outstanding
Posted on Mar 30, 2025
The hotel is very new and has complete service facilities. The room service staff cleans very well and has a very good service attitude! It is a 10-minute walk from the subway station, which is also very convenient for travel.
Original TextTranslated by Google
Response from Property: Dear guests, seeing your recognition of Xiaofu, our minds went blank, just like stepping on empty stairs. We excitedly held our colleagues' hands, afraid of floating into the sky. Xiaofu must not be arrogant or impatient, and will not forget our original intention. We will serve every family member who comes here with our heart, and look forward to meeting you next time~