JI Hotel (Shanghai Songjiang University Town) Reviews
JI Hotel (Shanghai Songjiang University Town)
1290 New Songjiang Road, Songjiang District, Shanghai, 201600, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
1012 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(1012)
Positive reviews(990)
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Friendly front desk staff(72)
Classy environment(68)
Easy to get around(47)
Delicious breakfast(39)
Near shopping area(21)
Convenient for shopping(21)
Perfect for business trips(20)
Would stay again(20)
Negative reviews(22)
Kelleigh Ler
Queen Room
Stayed in Jan 2023
Business traveler
1 review
8.5/10
Very Good
Posted on Mar 2, 2023
Great service from Ji Hotel from the front desk and even the room cleaner staff. Overall happy with the stay in Ji Hotel!
Response from Property: And a moment that ought to have lasted for ever,Has come and gone before I knew.
Guest User
Superior Queen Room
Stayed in Jan 2023
Solo traveler
1 review
9.5/10
Amazing
Posted on Feb 5, 2023
it was warm and neat. i don't watch tv much, so if you do, it was a little complicated due to wifi. but for me, i didn't really do anything with it. the people were nice, and it was one of the few places that wasn't cold in the winter :)
Response from Property: 知音,不需多言,要用心交流。友誼不能言表,用心去感受。小季與您相伴,行遠心近~
Guest User
Superior Queen Room
Stayed in Jun 2024
Business traveler
1 review
2.0/10
Posted on Jul 25, 2024
Hygiene: The hygiene of the restaurant is very poor. The tables are old and have detailed cracks and stains. The oil stains on the tabletop have not been cleaned. The chopsticks are obviously greasy and the cleaning is not thorough, which seriously affects the appetite.
Environment: The window switch in the first room failed to close properly. After changing the room, the sound insulation of the window was still not good. The window glass was very thin, and there was a gap between the window and the wall. The sound of cars singing downstairs was very obvious.
Service: Check-in did not proactively remind guests if they need toiletries. I found out that it was not provided before going to bed at night and washing up.
Facilities: No dedicated elevator and many shops share the same elevator. Poor experience
The second time I entered the whole season, I will not stay at the whole season again.
Original TextTranslated by Google
Response from Property: Hello dear customer! We are very sorry that Xiao Ji did not give you a perfect check-in experience this time. We have received the issues you reported and made improvements. We also hope that you will continue to support Xiao Ji's work and look forward to your visit again~
Anonymous User
Business Queen Room
Stayed in Sep 2023
Other
8 review
5.5/10
Posted on Oct 6, 2023
At noon, the housekeeper kept knocking on the door. It was very loud. It woke me up from my sleep and said that I didn't want to clean, so I didn't keep knocking. In the afternoon, I reported this situation to the front desk and said that I shouldn't knock on the door again and don't clean the next day. The result was that the next day I still keep knocking on the door, it’s really annoying to be woken up, and I also put up a sign saying no cleaning, can’t you see it? There is no soundproofing. People chatting in the corridor are so loud that I can’t sleep well.
Original TextTranslated by Google
Response from Property: If not all days are sunny, I would like to be with you all the time. I regret that I did not bring you a quality stay experience. Your opinions have been fed back to the relevant departments and we look forward to your visit again!
Cxiaochengzi
Superior Queen Room
Stayed in Jul 2023
Other
2 review
2.0/10
Posted on Aug 24, 2023
I don’t even have a parking ticket, so I have to pay for it myself. I have never seen a hotel like this. The environment is not that good, and the room fee is ridiculous. . . . . . . . ,. . .
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your careful review! You must be a very classy person! The gradual improvement of services is precisely because guests like you are always paying attention to us and putting forward reasonable opinions. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we are particularly concerned about everything you do during your stay and your suggestions. We have received your feedback on the parking ticket issue. Your opinions and suggestions will help us continuously improve and maintain a high level of service. Facilities make our services increasingly perfect, and we look forward to experiencing it again next time. We hope that we will be your most beautiful and warmest home in Shanghai. I hope you will remember to come back often when you have time!
Guest User
Superior Queen Room
Stayed in Jul 2023
Other
1 review
2.0/10
Posted on Aug 20, 2023
This stay experience was so bad! ! !
1. The longer the room air conditioner is turned on, the heavier the musty smell will be. The wind will blow all the way to the bed, which is very unpleasant!
2. The quilt was too stuffy, not breathable, and very damp. I sweated a lot and became sticky after sleeping all night! Didn't sleep well all night! The exposed parts were blown extremely cold by the wind, and the inside of the quilt was extremely hot!
3. The dehumidification function of the air conditioner is very poor. The humidity in the room is completely different from that in the corridor. The room is very damp. We asked the front desk downstairs, but they were not familiar with the dehumidification function of the air conditioner, so we were asked to try it ourselves.
4. I came here to take the exam. It is a chain hotel that costs close to 600 a night. It does not require that the room be big or full-featured. It is okay to sleep comfortably for a night. Even this requirement is not met. It affects my mood and state too much. Didn't sleep well all night!
Original TextTranslated by Google
Response from Property: Dear guest! We are very sorry for bringing you such an inconvenient check-in experience. If you encounter any relevant problems during your stay, you can report it to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. We are committed to To provide you with a cordial and thoughtful stay experience, we sincerely look forward to your visit again!
Qiaoqiaoww
2-bed Room
Stayed in Apr 2023
Business traveler
2 review
5.0/10
Posted on May 26, 2023
1. The room is quite small. After putting two beds in the double room, there is not much space. The conditions are not as good as other all seasons, but the price is much more expensive than nearby hotels, and the price/performance ratio is very low.
2. There is always a strange damp smell in the room. It may be the odor of the sewer, which is very unpleasant.
3. The sound insulation effect of the room is very poor, especially since the hotel is right on the road, it is very noisy every morning
4. The person who applied for the room card at the front desk was very careless. I ordered breakfast every day, but the room card was not entered. When I went to have breakfast, the staff at the door asked me why I had not ordered breakfast.
5. The most outrageous thing is that this hotel cannot use electronic ID cards to check in, but it is possible in other hotels I have stayed at. On the first night I went there, because I didn’t bring my ID card, the front desk staff forced me to go to the police station to get one, otherwise I couldn’t go upstairs. It was already two o'clock in the morning and I said I didn't want to go. The front desk staff had a very bad attitude.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review and affirmation of the hotel. The issues you raised have been fed back to the relevant departments and are being actively rectified. We are sorry that we did not meet your expectations. We look forward to your stay again and wish you a happy life.
Anyejingling0112
2-bed Room
Stayed in Sep 2022
Family
6 review
4.5/10
Posted on Oct 5, 2022
On the evening of October 2, I checked into Twin Room 701. Before 10 p.m., water began to leak from the air outlet of the ceiling air conditioner, turning it into a "water curtain hole"! There was water all over the floor at the entrance to the bathroom. I called the front desk and the staff negotiated to change the room to a double bed room. The two of them slept in the same double bed room. I didn't sleep all night! I went out to play during the day on the 3rd and returned to the hotel in the evening. The front desk changed me to a twin room 605. Five minutes after checking in, the TV could not connect to the Internet and the basin drain in the bathroom could not drain water. I contacted the front desk again and continued to change to room 608! Room 608 The TV automatically exits every 10 minutes when watching a movie. After watching a movie, it exits more than 10 times! Comprehensive evaluation: Stay away if you are bringing children. The sound insulation effect of the windows is very poor. People live on the sixth floor. The singing of the night stalls in the square on the first floor can last until the early morning! In addition to being relatively close to several surrounding attractions, it is convenient to eat nearby! I'm really sorry for the price! The attitude of the staff is still very good. This is pragmatic, but the hard conditions are really sorry for this old brand hotel chain.
Original TextTranslated by Google
Response from Property: Dear guest! I am very sorry to bring you a bad stay experience, and thank you for pointing out the shortcomings of the hotel. The hotel has arranged for relevant departments to make rectifications for the problems you reported. If you encounter problems during your stay, you can report them in time. Go to the front desk, the hotel is on duty 24 hours a day. We will help you solve your problem as soon as possible. We are committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your visit again!
Response from Property: 很開心得知您對我們的整體服務、早餐品質(特別是菜品質量)以及前台夥伴的熱情周到感到滿意!為賓客準備的小小心意(伴手禮🐣)能得到您的喜愛,我們也特別高興。 關於您在餐廳提出的寶貴建議(禁煙),我們會認真考慮並努力優化環境,力求為您和所有賓客創造更舒適的體驗。再次感謝您的認可與支持!期待您的再次光臨,我們將繼續努力為您提供穩定、貼心的服務!祝您生活愉快!
Response from Property: 春風拂面,心隨景動,您的一句好評,如繁花綻放於心間。全季的每一寸角落,都藏着温暖與詩意,衹為迎接您的到來。從整潔的房間到貼心的旅行套裝,皆是心意的凝結。前台小姐姐的笑容,如同晨曦般温柔,照亮旅途的每一步。我們願以詩為舟,載您穿越時光,再續美好篇章。期待與您再次相遇,共赴一場心靈的旅程。
Guest User
2-bed Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 10, 2025
房間很安靜 滿意 離醫院近 周邊也有商場 下次再來
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Response from Property: 非常感謝您選擇入住,並抽出寶貴時間給予五星好評!得知您對我們房間的安靜環境感到滿意,並且認可我們靠近醫院和商圈的便利位置,我們倍感欣慰!為每位客人提供舒適便捷的住宿體驗,正是我們努力的目標。
Response from Property: 深夜抵達,星河為伴,你卻點亮了那盞温暖的燈。疲憊的腳步踏進大堂,迎接你的是一張真誠微笑的臉龐。那一刻,彷彿時光放慢腳步,衹為見證這份由衷的關懷。房間如一首恬靜的小詩,每一處細節都浸透着舒適與安寧。你沉睡其中,夢裡花香四溢。我們願化作夜空中的星光,默默守護你的每一次旅程。