Echarm Hotel Shanghai North Bund Tilanqiao subway station

Can smell cigarette when step into the floor/ room, dirt and hairs still on the floor and bed, no fridge in the room too. But the hotel can help received and keep parcel, food delivering to the room by robot, can wash and dry clothes at the first floor (detergent are provided).

Location is a short walk from Tilanqiao metro station (Line 12 Exit 1). Not many food options directly below the hotel but Raffles City North Bund mall is just nearby and food delivery is fast and cheap here. The Executive suite room is a good size at a good price. Room is a comfy size with a separate living room and bedroom. Bed is firm, the way I like it. They offer firm and soft pillows and I found the perfect height in stacking the 2 firm pillows. Shower area is a little small but water pressure is decent, all basic toiletries are provided. I failed to notice there's no mini fridge until I checked in and unpacked. I like that the room flooring is non-carpeted, the bathroom is a little small with a lack of hooks but not an issue since I'm alone. Love the open wardrobe which is great for me to lay out all my stuff. The laundry room has 3 washers and 2 dryers, as well as a standing steam iron. Works perfectly, taking an hour for wash, 1.5 hrs for drying. They do have a robot sending parcels / deliveries to the room but no smart tech in the room itself. The lobby smells a little of cigarettes though there are signs saying No Smoking. Staff are very friendly and helpful, they also respond very quickly on the app for any requests.