Guest User
December 19, 2024
The attitude is very bad. There is a problem with the hotel. It seems that a stranger entered my room. I checked into room 318 on the third floor of the hotel on December 18, 2024. The room was very hot and the room shook violently like an earthquake. I woke up at five in the morning because I was uncomfortable. When I woke up, I found that the zipper of my bag was open. On the morning of the 19th, I went to the hotel manager to report it. The manager said that he would look at the situation and change the room for us, so I did not refund the room on the 19th. When I came back in the evening, a male salesperson had a very bad attitude and asked me to register my ID card again. I just checked in yesterday and asked me to register again. 1. I am staying in the original room 2. Because there is a problem with the hotel, and the manager agreed to change the room, so I have to register again. I will not be refunded for changing the room. Normally, you have to register for the first check-in, and then you can just renew the room. This operation is wrong in itself, and the attitude is very bad. The male salesperson is very arrogant.
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