Guest User
March 11, 2025
There was only one receptionist at the front desk of the hotel. Since we booked the most expensive family room and wanted something more spacious, we asked the receptionist if it was a big room. The receptionist promised that it was the biggest. When we went upstairs, we found that the room was crowded, the ceiling was very low and it was very depressing. There was also a one-meter square pillar between the two beds. I asked the receptionist again and they changed me to a bigger room, but there were many unusable treadmills by the window. It was like a utility room. The electric toilet was also broken and the lid could not be opened. I thought I would just make do with it! The next morning, I told the receptionist that the toilet was broken. She had a very bad attitude and asked me why I didn't tell her even though I found it was broken, as if I owed her money. They also gave me a bag of steamed buns and soy milk for breakfast. Who wants to eat such a breakfast? Throw it away. This is all outsourced, how can hygiene be guaranteed? I paid more than 300 yuan to stay in such a room.
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