Anonymous User
February 4, 2025
**Five-star reviews | A perfect stay experience that makes you feel at home**
This stay at your hotel is really an unforgettable travel experience! From the moment I stepped into the hotel lobby, the thoughtful and meticulous service made me feel warm, and the professionalism and enthusiasm of the front desk staff Fu Xinglong and Mr. Luo Chaoyao added a lot of touching to this journey.
**Front desk reception: patient and meticulous, like a spring breeze**
When checking in, Fu Xinglong and Mr. Luo Chaoyao always smiled, took the initiative to ask about our needs, and carefully introduced the hotel facilities and surrounding guides. In the face of various questions I raised, he not only patiently answered them one by one, but his service was not a bit formulaic, but more like a friend's care, which instantly relieved our fatigue after traveling.
**Beyond service: quality is reflected in the details**
In addition to the outstanding performance of the two employees, the guest rooms are clean and bright, and the bedding is soft and skin-friendly; but the most memorable thing is still the high cohesion and service enthusiasm shown by the staff team - whether it is an accidental encounter or a response to a demand, every front desk employee will stop and greet with a smile. This friendly atmosphere from the heart is far more touching than hardware.
**Conclusion: It is worth coming again because of "people"**
If high-end facilities are the skeleton of the hotel, then excellent employees like Fu Xinglong and Luo Chaoyao are its soul. They use sincerity and professionalism to sublimate standardized services into unforgettable memories of travel and residence, and also let me deeply understand what "home away from home" means. Sincerely recommend to all travelers who pursue quality and warmth, and look forward to seeing you next time!
**Note:**
Please be sure to convey my gratitude to Fu Xinglong and Luo Chaoyao, two employees, for the warm background they have given to this journey!
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