No.355 Moling Road, Jing'an District, Shanghai, 200070, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.9/10
508 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.7
Service8.9
Cleanliness9.1
Filter by:
Sort by:
All reviews(508)
Positive reviews(489)
Reviews with photos/video(63)
Easy to get around(119)
Convenient location(65)
Great value for money(43)
Close to train station(35)
Friendly front desk staff(15)
Large rooms(11)
Would stay again(6)
Average decor(5)
Negative reviews(19)
sexymilky
Superior Standard Room
Stayed in Jun 2024
Solo travelers
10 review
8.5/10
Very Good
Posted on Aug 26, 2024
Nice location near shopping mall and railway stations. Good breakfast and good room
Response from Property: 尊敬的賓客您好: 讀到您的點評時,我們整個團隊都露出了笑容!能為您提供整潔、舒適的入住環境,是我們最大的榮幸。 您特別提到的[房間整潔乾淨],正是我們不斷打磨的細節。這份認可將激勵我們繼續努力,並傳遞給每一位賓客。 期待與您重逢! 上海鐵路大廈酒店 全體夥伴 敬上
Lim
Superior Standard Room
Stayed in Apr 2024
Business travelers
6 review
7.5/10
Posted on May 25, 2024
Place or location is good, near Shanghai train station but room is rundown with poor maintenance. Breakfast is normal without any hot coffee. Few POWER points not working at all.
Phone Myat Naing
Superior Queen Room
Stayed in Mar 2024
Family
7 review
8.0/10
Very Good
Posted on May 1, 2024
Great location just 5 min walk from Shanghai railway station. The reception not speak english and also so lazy to use translate app. keep saying in Chinese although she knows that i don't understand.
Hot water doesn't work.
We are about 15 min late for breakfast but everything already locked and no food remain.
We would be much appreciate if they could give us some snack or biscults. But not.
QING
Superior Standard Room
Stayed in Nov 2024
Family
8 review
10.0/10
Outstanding
Posted on Dec 25, 2024
Very good location, clean and reasonable price.
Response from Property: 親愛的賓客,您好!上海鐵路大廈,不夜城核心,火車站旁,步行即到。地鐵公交密集,高架路網發達。商業繁榮,餐飲娛樂豐富。內環市中心,商務旅遊便利,南京東路、人民廣場、外灘,盡在眼前。 我們的酒店正如春日裏的花朵,正在進行一次美麗的蜕變。每一間客房都將披上白金五星級的華麗外衣,智能芯片將如同細心的管家,記錄您的每一次舒適體驗。家電的升級,如液晶電視的投屏功能,將為您帶來家一般的便捷與樂趣。而智能衞浴和森林沐浴的引入,更是為了讓您在繁忙的旅途中,找到一片寧靜的綠洲。上海鐵路大廈酒店全體夥伴敬上。
SOPHEAKTRA KIM
Superior Standard Room
Stayed in Apr 2024
Travel with friends
7 review
8.0/10
Very Good
Posted on May 3, 2024
I’m happy with that service
Guest User
Family Room
Stayed in May 2024
Family
16 review
8.0/10
Very Good
Posted on Jun 9, 2024
Reasonable
Guest User
Superior Queen Room
Stayed in Apr 2025
Couples
1 review
9.5/10
Amazing
Posted on May 2, 2025
The room facilities are OK and clean, but the sound insulation is poor. The sound of the train outside is very obvious, and the sound next door can also be heard clearly.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您的認可,我們會在您的關注下繼續努力。我們酒店已完成大部分樓層的重裝升級,客房布草按白金五星級標準配置,枕頭、床墊的更新迭代以及智能芯片都會記錄您的舒適體驗。客房大小家電在追求靜音、安全的同時,升級智能模式實現手機投屏,還有智能衞浴和森林沐浴感受,旨在為您打造一片旅途中的寧靜綠洲。上海鐵路大廈全體夥伴敬上
Guest User
Superior Queen Room
Stayed in Jan 2025
Business travelers
43 review
5.0/10
Posted on Feb 22, 2025
Although it is close to the train station and convenient, the room is too cold. I had to wear a down jacket when I arrived at the hotel at night. The entrance is very high and there are no ramps. It is too hard to carry the luggage up.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience with us. We are deeply sorry for the inconvenience caused to you. Your every suggestion is the driving force for our progress. We value your every feedback and promise to make improvements with our heart. Regarding the room temperature, we recommend that you inform the front desk of your arrival time 30 minutes in advance before your next visit. We will create a warm and private space for you in advance. As for the steps at the entrance, we have arranged caring service staff who will act as your personal assistant to ensure that your luggage reaches your room easily. Our hotel is like a flower in spring, undergoing a beautiful transformation. Each guest room will be draped in a platinum five-star gorgeous coat, and the smart chip will be like a careful butler, recording your every comfortable experience. The upgrade of home appliances, such as the screen projection function of LCD TVs, will bring you the convenience and fun of home. The introduction of smart bathroom and forest bathing is to allow you to find a quiet oasis during your busy journey. We are always working hard to ensure that you can feel our warmth and care every time you stay. We look forward to welcoming you again in the near future, and let us create more beautiful memories together. Sincerely from all partners of Shanghai Railway Hotel.
Guest User
Basic Standard Room
Stayed in Jan 2025
Family
2 review
8.0/10
Very Good
Posted on Feb 4, 2025
There are various problems mentioned online, but it looks pretty good on site. Although it is old, the furnishings in the room are standard, clean and tidy, and there is a sense of security. The biggest advantage is that you can check in as soon as you exit the train station. The price is acceptable, so it's pretty good.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, welcome to Shanghai Railway Building. It is backed by the Shanghai Railway Culture, Tourism and Media Group, and has a huge cultural and tourism network covering Jiangsu, Zhejiang, Shanghai and Anhui. We focus on "all-inclusive" holiday products, connecting the beautiful surrounding scenery to create a relaxing and convenient sightseeing trip for you. The guest rooms have been carefully upgraded and renovated, focusing on environmental protection and comfort, creating a light and fresh atmosphere of light luxury. Every detail is configured according to platinum five-star standards: smart linens, silent appliances, mobile phone projection TV, smart bathroom and forest bathing experience, just to bring you the most intimate enjoyment. We also provide you with exclusive service butlers. Whether it is restaurant reservations, transportation arrangements, or travel suggestions, they will serve you wholeheartedly and make every moment here warm and comfortable.
Guest User
Superior Standard Room
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Feb 4, 2025
I stayed at the Railway Hotel once a few years ago and was satisfied with it. I stayed there again for 5 nights during the Spring Festival this time. The room is big enough, fully furnished, with many drawers. The bathroom has hot water as soon as you turn on the faucet, enough hangers, and strong exhaust. The clothes can be dried 50% to 60% in the bathroom overnight. Two sets of toothbrushes were given when I checked in, and I had to ask the aunt for the rest. I tried to find the central TV for a long time but couldn't find it. I asked the front desk and found out how to get it. There are several power strips, which are enough.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good impression of our hotel. As a frequent guest of the hotel, you are our family. We are grateful for your good impression of our hotel and thank you for your heartfelt praise for our hotel. While we are grateful in our hearts, we will definitely be committed to continuous improvement and perfection so that you and your friends will always feel satisfied and surprised. Regarding the issues you raised about insufficient toothbrushes and TV tuning, our hotel is deeply sorry. We have also conducted operational training for relevant departments to ensure that every employee can operate the equipment skillfully and professionally. We believe that you will have a better experience next time you stay. At present, our hotel is gradually completing the upgrade and renovation of the temperament and functions of the hotel rooms. Designed and constructed by a well-known listed company, it leads the industry in environmental protection standards and has a reasonable distribution of functions, focusing on improving the comfort level of the guest rooms and creating a light luxury atmosphere. As a family member, you are very welcome to come and experience it often and put forward your valuable suggestions. We have also upgraded the standards of some guest rooms, strictly configured linens according to the standards of platinum five-star hotels, focused on the superior quality of pillows, mattresses, and various linens, and installed smart chips on the linens to check the use of linens at any time to create a high-quality sleeping atmosphere; including the issue of disposable guest supplies you mentioned earlier, we have also upgraded it, which will definitely give you a good experience; the comprehensive upgrade of large and small appliances in the guest rooms will also give you a refreshing feeling, such as achieving The LCD TV has a mobile phone screen projection function, which can not only quickly lock the channel you want through the smart mode, but also allow you to browse the platform you want to watch through screen projection, so that you can have a more diverse stay experience; some rooms use smart bathrooms, introduce forest bathing experience, and the dynamic and static dry and wet areas are reasonably distributed, all of which are committed to increasing the comfort of stay... We will continue to improve and strive to provide you and all guests with a more comfortable and pleasant stay experience. We look forward to seeing you again. Sincerely, from all partners of Shanghai Railway Building
Huifeidemao625
Basic Standard Room
Stayed in Apr 2025
Solo travelers
7 review
10.0/10
Outstanding
Posted on May 7, 2025
I arrived at Pudong Airport at 4:40 in the morning and the hotel before 7 o'clock. The ten-hour international flight was very tiring, but the hotel was so considerate to let me check in early and rest. The room was satisfactory, the area was not small, the bath water was good, the bedding was new, and it was only a few steps away from Shanghai Station. Perfect!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!酒店地處魔都商圈內,客房乾淨衞生,環境好,位置優越,給賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們以“家人愉悦的心情"至上。目前我們酒店已完成大部分樓層的重裝升級,客房布草按白金五星級標準配置,枕頭、床墊的更新迭代以及智能芯片都會記錄您的舒適體驗。客房大小家電在追求靜音、安全的同時,升級智能模式實現手機投屏,還有智能衞浴和森林沐浴感受,旨在為您打造一片旅途中的寧靜綠洲。歡迎您下次光臨!
Guest User
Basic Queen Room
Stayed in Apr 2025
Solo travelers
8 review
10.0/10
Outstanding
Posted on May 9, 2025
Railway Building is located in the Shanghai Old Railway Station Square. There are two fastest high-speed trains from Beijing to Shanghai and two sleeper trains every day. All in all, it is economical and the service of Railway Building is acceptable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好: 上海鐵路大廈位於不夜城商業中心,地理位置優越,緊鄰上海火車站,地鐵1號線1號出口步行300米即達。周邊地鐵3、4號線及多條公交線路交織,交通便利。高架路網發達,駕車出行暢通。商業氛圍濃厚,餐飲娛樂豐富,滿足多樣需求。位於市中心內環以內,鄰近商務寫字樓和商業中心,旅遊資源豐富,如南京東路步行街、人民廣場和外灘等,均近在咫尺,為賓客提供便利的觀光體驗。我們酒店已完成大部分樓層的重裝升級,客房布草按白金五星級標準配置,枕頭、床墊的更新迭代以及智能芯片都會記錄您的舒適體驗。客房大小家電在追求靜音、安全的同時,升級智能模式實現手機投屏,還有智能衞浴和森林沐浴感受,旨在為您打造一片旅途中的寧靜綠洲, 您的認可將激勵我們繼續努力,並傳遞給每一位賓客。 期待與您重逢! 上海鐵路大廈酒店 全體夥伴 敬上
Guest User
Basic Queen Room
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 2, 2025
The hotel is clean, tidy and comfortable. It is reassuring to stay here. The front desk service is good and they will be very enthusiastic to explain to you when you encounter any problems. In short, I will come again when I come to Shanghai in the future.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!酒店地處魔都商圈內,客房乾淨衞生,環境好,位置優越,給賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們以“家人愉悦的心情"至上。目前我們酒店已完成大部分樓層的重裝升級,客房布草按白金五星級標準配置,枕頭、床墊的更新迭代以及智能芯片都會記錄您的舒適體驗。客房大小家電在追求靜音、安全的同時,升級智能模式實現手機投屏,還有智能衞浴和森林沐浴感受,旨在為您打造一片旅途中的寧靜綠洲。歡迎您下次光臨!
Wanlixingji
Basic Standard Room
Stayed in Mar 2025
Business travelers
15 review
9.0/10
Great
Posted on May 1, 2025
The train arrived at Shanghai Station very late, so I booked this place. It's on the right hand side of the southwest exit of the South Square of the train station. It's really close.
Everything else is good. Although the room is not big, the price is very reasonable and the room is clean. But——
That night, two or three mosquitoes chased me all night, which was really unexpected.
Original TextTranslated by Google
TannerWu
Superior Queen Room
Stayed in Sep 2024
Other
19 review
1.0/10
Posted on Oct 21, 2024
The worst hotel I have ever stayed in.
1. When I checked in, I was given a corner room for the first time. I felt very uncomfortable after entering (the mirror was facing the head of the bed, the layout and facilities were very broken, and the bed was very hard. It was not an exaggeration to say that it was an old guesthouse.
2. Because the room was really unbearable, I thought about it for a while and decided to go downstairs to change rooms. It was at this time that I learned that (the air conditioning in the hotel could not be used and the single rooms were all the last rooms in the corner). Shouldn't the hotel explain these situations to the guests when they check in? Then the guests decide whether to check in? As consumers, don't they have the right to know? Because I couldn't check out, I strongly requested the front desk to change the room. The front desk was very reluctant at first and thought I had a lot of things to do.
3. At my strong request, I was finally given a standard room. But after entering, the whole room was still shabby and the hygiene was very bad. There was dust on the furniture, and the wall and roof were seriously peeling. The room lighting was very dim. There was no place to charge the bedside. The furnishings and magnetic field of the whole room still made people feel very uncomfortable. It was very scary at night. I couldn't check out and had to bite the bullet and check in. I couldn't sleep all night. I really can't be greedy for cheapness. I can't stay in a hotel like this.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好:感謝您選擇入住上海鐵路大廈酒店並抽出寶貴時間分享您的入住體驗。我們非常重視每一位客人的反饋,您的意見將幫助我們不斷提升服務質量。對您在入住期間遇到的具體問題,如房間安排、服務質量、客房陳舊等問題,我們深感抱歉,這絕非我們期待您獲得的體驗。我們已第一時間與相關部門溝通核查,並在服務質量上採取培訓交流,合格上崗,績效考核等方式提升;在客房裝修裝飾和硬件提升上,目前客房升級改造施工正在進行中,此次升級改造注重環保與舒適,營造淡雅清新的輕奢氛圍。設施按白金五星級標準配置,智能布草、靜音家電、手機投屏電視、智能衞浴及森林沐浴體驗,細節之處盡顯品質。 我們將持續改進,力求為您及所有客人提供更加舒適和愉悦的入住體驗。期待不久的將來,全新升級改造的客房能再次迎接您的到來。 我們將持續改進,力求為您及所有客人提供更加舒適和愉悦的入住體驗。期待您的再次光臨。上海鐵路大廈酒店全體夥伴敬上。