Urban Island Hotel Shanghai Reviews

Response from Property: Thank you very much for your satisfaction and affirmation of our Yidao. Making guests satisfied is just our starting point, and surprises and emotions are our goals. We will continue to work hard and continue to work hard. We look forward to your next stay！

Response from Property: Dear ! Thank you very much for choosing to stay at this hotel. We apologize for not providing you with a satisfactory experience. Your valuable feedback is very important to us, and we will inform the relevant departments of your suggestions for improvement. If you come here again next time, we hope to book this hotel again and give us a chance to apologize. We will be dedicated to providing you with service. Thank you for your support of the hotel. Looking forward to your next visit!

Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. At the same time, thank you very much for your evaluation of Sharon and Nancy at the front desk. We will forward it and reward you. Thank you again for your review and we sincerely look forward to your visit again.

Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住本酒店，未能給您帶來一次滿意的入住體驗，酒店深表歉意，您的寶貴意見對我們非常重要，我們會將意見告知相關部門培訓員工的服務意識以及服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。我們將竭誠為您提供服務，感謝您對酒店的支持，期待您的下次光臨！

Response from Property: Thank you very much for your satisfaction and affirmation of Yidao. Satisfying guests is only our starting point, and surprising and touching guests is our goal. We will continue to work hard and look forward to your next stay!

Response from Property: Thank you very much for your satisfaction and affirmation of Yidao. Satisfying guests is only our starting point, and surprising and touching guests is our goal. We will continue to work hard and look forward to your next stay!

Response from Property: 尊敬的客户，感謝您的入住，我們將繼續保持高品質優秀的對客服務標準，竭力為每一位客人打造舒適温馨的入住體驗。同時非常感謝您對前台sharon和經理Nancy的評價，我們將會轉達並進行獎勵。再次感謝您的點評，真誠期待您的再次光臨。

Response from Property: 每收到一個肯定的評語，心裏都會很温暖~感謝一路支持我們的小夥伴，一路上有您陪伴倍感温暖~驛島一定會再接再厲為您提供更好的產品和服務。

Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again.

Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. At the same time, thank you very much for your evaluation of Nancy at the front desk. We will convey and reward her. Thank you again for your review and sincerely look forward to your visit again.

Response from Property: Every time I receive a positive comment, my heart feels warm. Thank you to all our friends who have supported us along the way. It feels so warm to have you by our side. Yidao will continue to work hard to provide you with better products and services.

Response from Property: 尊敬的客户，感謝您的入住，我們將繼續保持高品質優秀的對客服務標準，竭力為每一位客人打造舒適温馨的入住體驗。同時非常感謝您對前台小王和小張的評價，我們將會轉達並進行獎勵。再次感謝您的點評，真誠期待您的再次光臨。

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel. We are deeply sorry that we failed to bring you a satisfactory stay experience. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the light in the room and purify the indoor air, enrich and improve the variety and quality of breakfast. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We will serve you wholeheartedly. Thank you for your support of the hotel and look forward to your next visit!

Response from Property: Dear customer, thank you for choosing our hotel. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. At the same time, thank you very much for your valuable suggestions. We will feedback to the relevant department head as soon as possible and sincerely look forward to your visit again.