Guest User
May 19, 2025
1. The female front desk clerk surnamed Han who was on duty on 5/19 was not very professional. When I booked the room on the platform, I wrote: Do not take the room near the elevated side, and I also said it when checking in, but I was still arranged to take the room near the elevated side. Poor service attitude, 0 service awareness! 2. This employee surnamed Han forgot to explain that he needed to press # at the end when explaining the password for check-in, which caused me to open the door for ten minutes and the password was displayed as wrong. 3. The room hygiene is extremely poor, and there are hair-like things at the entrance and on the floor. 4. The equipment is dirty, the TV cannot be turned on, and the remote control is not easy to use. 5. The decoration is not completed, the door is scratchy, and the smell is very strange. It is probably the smell of the decoration materials that is pungent. The wall decoration has not been leveled, and the wall is wavy. 5. It is not even at the 4-star level, at most the level of a personal homestay at the level of Jinjiang Star with a 2-star rating. More than 500 yuan a night is too dark. Hotel quality of 250 yuan at most
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