Guest User
January 27, 2025
The management is very irregular. When we checked in, the door was wide open and the room card was still inserted. I don't know if the previous guest didn't clean it carefully before giving it to us. When I lifted the quilt, there were hairs all over the sheets. It was very disgusting. After I informed the front desk, they only said they were here to change the sheets. When I asked to change rooms, I was told that there were no twin rooms and I could only change to a king-size room. They didn't even mention refunding the price difference. The king-size room was even smaller than the twin room. Two people couldn't stand in the aisle at the same time. The shower room was no different from facing the wall. I was claustrophobic when I took a shower. I've never stayed in a Four Seasons hotel with such poor hygiene. Run away now.
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