ATOUR X Hotel Shanghai Lujiazui Lancun Road Subway Station Reviews

Conveniently located but the amenities are not that brand new as expected - would expect a bit more from Atour brand

standard economy business hotel，nothing to complain，bedding’s comfy and front desk is helpful

Very good hotel. With robot for takeaway deliver. Clean and safe.

The room is a bit small but the rest are all good.

The hotel is quite new as staff told me they only opened last sep/oct. But I found it not too well maintained and looks like it’s already over a year old. Sound proofing is quite good in Atour hotels unlike those of Ji Hotel where I stayed in when in Chongqing. I also stayed in Atour new brand Qingju when in CQ. The room there is bigger and has smart system where voice activated lights and music are introduced. Staff here is friendlier and more helpful than those in CQ. I signed up for the gold membership but the price of the next two nights seemed to be same as with silver membership. There are just some minor perks added and was told I had been upgraded. Not sure what kind of extra benefits coz I don’t even see a fridge in the room. Cleanliness wise there are some room for improvement. Hotel is not as near to the airport as I had expected. It took some ¥140+ by taxi from airport although the taxi driver had gone on a wrong lane ending up taking a little longer route. Generally though you shouldn’t have to pay for more than that. If I may suggest that the rooms been added with a hook for hand towel. 2 laundry machines may not be sufficient when the hotel is fully booked. I like that Atour hotels provide antiseptic wet tissues in all their hotels. This is something the foreign chain hotels can improve on, esp those from Marriott. Rooms on Trip.com are generally more expensive than Agoda and despite me being on the diamond rank. Also, trip requires one to prepay. I tried buying flight tickets on trip and despite the flights being listed in Feb on my last trip in Hokkaido, my credit card was charged 3x with yen and even though they refunded the currency charged in yen, there is a huge loss due to exchange losses despite nothing was purchased!!! The currency exchange loss is not something I have to suffer when the site listed the flights but couldn’t issue any yet took the money out of the credit card.

great location near Lancun metro station, which is on Line 4 and 6, many shops near the hotel

Hotel was new and clean, friendly staff and convenient location.

I got off the plane late at night and was treated badly by the last hotel. I came to this Atour Hotel. The front desk was very welcoming and helped us upgrade the room type for free. The hotel room was very clean, the facilities were complete and there was no odor. The bed was very comfortable, the breakfast was delicious, and there was late-night porridge in the evening. I was a fan of Atour (〃'▽'〃)

I usually book Atour when I travel. The room is clean and tidy, and the service is very good. The self-service laundry and breakfast are good~

The hotel front desk service is very good, the breakfast is rich, the room is clean and tidy, the environment is also good, and the transportation is convenient. Recommended!

I live here because it is close to my friend's house. I didn't expect it to be so nice. Facilities: Very good, comfortable stay Cleanliness: Very clean. Cleaning was done every three days. Environment: Clean and tidy. Most importantly, the bathroom has no odor. Service: The guy at the front desk was very good. It was very late when we arrived, and his attitude was also very good. We stayed for three days and booked the hotel separately through a separate booking program. I booked the wrong room type, and the guy helped me adjust it for free to avoid having to change rooms. It was really great. In addition, during the stay, the phone calls were always responsive. It was really good. I didn't take any pictures of the room, so I just took a few pictures of the lobby.

The environment is very good, clean and tidy. The two guys at the front desk are also very enthusiastic and can help you solve any problems. I recommend everyone to stay here. I will stay here again when I go to Shanghai in the future

Guest supplies: Adequate guest supplies, toothbrushes and combs are very useful Air conditioning: The air conditioning is very useful, and the air flow is very fast Smell: The room is very fresh and smells good Sound insulation: Very quiet, good sound insulation

The room is not big, but the decoration is new and the mattress is comfortable. There are many restaurants and fruit shops in the nearby small street. It is very close to the Lancun Road subway entrance and about 1 km away from the Shanghai Museum East Building.