Novotel Sevilla Reviews

We expected to see what we saw on the pictures. Obviously the pictures were from the time everything was nice and clean. The entrance said it all. I would't recommend it if you want to stay in a nice place.

Great hotel, a bit far away from all touristic staff around 20 min by foot, but inside it’s perfect to stay.

Very good location, beside a big mall. Very good breakfast. Very clean. With pay parking, euro 18 per day. And very good service!

We had three nights in Novotel. Location wise it is really close from the train station and the bus stand infront brings you directly to the centre as well as the airport. There is a mall beside so you can buy stuff from the Carrefour. Nothing can complain about the cleanliness too. However, a guy at the reception desk attended us for check in. We asked for stuff like what is complimentary at the mini bar, dental kit and slippers but he wasnt not really friendly in answering us. Also to our surprise that Novotel doesn’t provide dental kit, which is exceptional for our stay in experience. Other hotels have been able to provide it. Also when we checked out early morning on our last day, the same guy attended us. I asked for his help to book a taxi for us. When I asked how long will it take, he was really impatient and rude in answering. Likely won’t return to this hotel for the next stay in Sevilla.

Very good hotel. love to be here again. Thanks a lot. Very professional and prompt.

Room cleaning is sufficient. Service is average. Amenities are not enough. The location of the hotel is good. However, the hotel is a bit old and needs renovation.

Great experience and well-managed hotel. Everything was perfect.

Overall good place to be. No points for booking via trip.com though

Near the sport center. A nice place to live if you like soccer

Good location. Shopping mall just besides it. But sadly Sunday is closed during our stay

Wry centrally located hotel with good restaurants, shopping mall. Highly recommended this hotel and breakfast was very good with lots of varieties.

Was good

Room 831 had a musty smell in the bathroom as soon as I entered 🥲 I booked a 4-star hotel, but this smell is very embarrassing. I think you should change the cleaning tools and thoroughly clean the floor, walls, and toilet with bleach. It seems like water cleaning is urgent. Even though I had the room cleaned every day, there was always a musty smell as soon as I came in after going out😭 The room was spacious and nice, and the view was great because it was on the 8th floor! The staff was also very friendly in general. The laundry service of 20 euros for 7 kg was really good 👍🏻 However, we always left our laundry the day before and received it the next day, but when we checked out today, they said they received our laundry the same day and asked us to pay more. Fortunately, after a thorough explanation, we paid the full price. The location of the hotel was very good because there was a bus stop and a tram stop right in front~ However, considering the overall aging of the facilities, I think it's not a 4-star but more like a 3-star.

It was April Festival, and the hotel was extremely expensive. This hotel looked old, and the room facilities were very outdated. The hair dryer was still fixed on the wall, and there was no carpet, just like a budget hotel. Of course, the hygiene was normal. The check-in lobby was on the second floor, a very small place, and the service was good. The location was a 20-30 minute walk from the train station and attractions, which was a bit tiring after walking for many days. If the old city hotel was not extremely expensive, I would not have booked this one.