Novotel Ambassador Seoul Yongsan - Seoul Dragon City Reviews

Response from Property: Dear Guest,Greetings from Novotel Ambassador Seoul Yongsan!Thank you for staying with us and for giving us your feedback.We are very happy to hear that you had a great stay. We will share your feedback with the Team and we are looking forward to welcome you back to our property soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan

Response from Property: Dear Guest,Greetings from Novotel Ambassador Seoul Yongsan!Thank you for staying with us and for finding time to leave your feedback.We are very happy you had a good and comfortable stay. We hope that during your next stay you will be able to try all the amenities and facilities of the hotel.We are looking forward to welcome you back very soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan

Response from Property: Dear Guest,Thank you for staying with Novotel Ambassador Seoul Yongsan!We are glad to hear that you had great and comfortable stay. We hope to welcome back to our property very soon.Best regards,Zarina, Guest Experience Manager

Response from Property: Dear Selman,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our convenient location and that the proximity to Yongsan Station made your stay more enjoyable. It’s great to know you appreciated the vibrant area with its shopping, cafes, and restaurants.We’re also thrilled that you found your room spacious and the views of Yeouido or Namsan to be pleasing. Our team works hard to provide friendly and helpful service, and it’s rewarding to know their efforts contributed to your positive experience.We look forward to welcoming you back in the future. If there’s anything specific you’d like to experience or any special requests, please don’t hesitate to let us know.Best regards,JazminGuest Relations OfficerNovotel & Novotel Suites Ambassador Seoul Yongsan

Response from Property: Dear Guest,Greetings from Novotel Ambassador Seoul Yongsan!Thank you for staying with us and for finding time to write your review.We are happy to hear that your recent stay with us was good and convenient.We cannot wait to welcome you back very soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan

Response from Property: Dear kim,Thank you for sharing your feedback. We appreciate your honesty, and even though we regret that your experience wasn't as exceptional as we strive for. Your insights are invaluable for our improvement efforts. We are committed to providing outstanding guest experiences, and it's clear that we fell short in this instance. Given the opportunity, we are dedicated to earning back your trust and ensuring you receive the outstanding hotel experience that many of our guests have come to expect.-Eva Lee, Guest Experience Manager

Response from Property: Dear Hau Yan,Greetings from Novotel Ambassador Seoul Yongsan!Thank you for staying with us and for giving us your feedback.We are very happy to hear that you had a great stay. Moreover, thank you for giving an excellent review about our staff, we will share your feedback with the Team and we are sure that it will make them very happy and even more motivated.Thank you once again and we are looking for welcoming you back to our property soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan

Response from Property: Dear Guest,Greetings from Novotel Ambassador Seoul Yongsan!Thank you for staying with us and for giving us your feedback.We are very happy to hear that you had a great stay. We will share your feedback with the Team and we are looking forward to welcome you back to our property soon.Best regards,ZarinaGuest Experience ManagerNovotel & Novotel Suites Ambassador Seoul Yongsan

Response from Property: Dear. Chelley,Thank you for taking the time to share your feedback with us. We truly appreciate your honesty, and we regret that your experience did not meet our usual standards of excellence. Your insights are incredibly valuable as we continuously strive to improve our services. We are fully committed to delivering exceptional guest experiences, and it's evident that we have room for improvement in this instance. Please know that we are dedicated to regaining your trust and providing you with the outstanding hotel experience that our guests have come to expect from us. We hope to have the opportunity to welcome you back and exceed your expectations in the future. -Eva Lee, Guest Experience Manager

Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us.We are delighted to hear that you had a positive experience, and your kind words will be shared with our team. Your feedback serves as motivation for all of us as we work to enhance the quality of our services continually.Once again, thank you for sharing your experience, and we look forward to welcoming you back for another pleasant stay in the future.-Eva Lee, Guest Experience Manager

Response from Property: Dear guest, thank you for your feedback! We’re delighted to hear that your stay at Novotel Ambassador Seoul Yongsan was trouble-free and met your expectations. We look forward to welcoming you back!Jazmin Granada -Guest Relations Officer-

Response from Property: Dear Chan,Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! -Eva Lee, Guest Experience Manager

Response from Property: Dear Customer,Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager

Response from Property: Dear. GuestWe very much appreciate your comments and compliments to our staffs.Your feedback serves as valuable encouragement to all our staff as we strive to continuously improve our service standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.-Eva Lee, Guest Experience Manager