Ibis Styles Kota Bharu Reviews

Response from Property: Thank you for sharing your experience with us! We're delighted to know you found the room comfortable and enjoyed the great pillows and soft mattress. It's also wonderful that the breakfast was appetizing and contributed to your satisfaction.We understand your concerns about the size of the bathroom and the connected room setup. Your feedback helps us identify areas for improvement to enhance the privacy and comfort of our guests.We look forward to welcoming you back for another enjoyable stay. Thank you for choosing us, and we hope to serve you even better next time!Warm regards,Zac HarunGeneral Manager

Response from Property: Thank you for your kind review. We're thrilled to hear that Nurul and Irul provided you with attentive and friendly service—they will be delighted to know they made a positive impact on your stay. It's also wonderful to hear you enjoyed the food and found it “super sedap”! We appreciate your feedback on the Wi-Fi and will work on improving the connectivity to enhance your experience. We look forward to welcoming you back on your next visit to Kota Bharu.Best regards,Zac HarunGeneral Manager

Response from Property: Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our friendly customer service, the quality of our food, and the convenience of our location near local government authorities.We hope to have the pleasure of welcoming you back for another satisfying stay in the future.Best regards,Zac HarunGeneral Manager

Response from Property: Thank you for your kind feedback! We're thrilled to hear that you had a wonderful experience with us. We do recommend early bookings, especially during peak times, to ensure availability. We look forward to welcoming you back to Ibis Styles Kota Bharu for another superb stay.Best regards,Zac HarunGeneral Manager

Response from Property: Thank you for your feedback. We're glad to hear you found our location and parking convenient. However, we sincerely apologize for the cleanliness issue you encountered with the blanket. This is certainly not the standard we strive for, and we will address this with our housekeeping team to ensure it is corrected. We appreciate your understanding and hope to welcome you again soon for a better experience.Best regards,Zac HarunGeneral Manager

Response from Property: Thank you for your feedback! We are delighted to hear that you had a comfortable stay and enjoyed the breakfast selection. Your kind words encourage us to continue providing excellent service and hospitality. We look forward to welcoming you back in the future.Best regards,Zac HarunGeneral Manager

Response from Property: Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with us. It's always a pleasure to recommend local spots to enhance your stay, and we truly appreciate your kind words about our staff and amenities. We look forward to welcoming you back soon.Best regards,Zac HarunGeneral Manager

Response from Property: Thank you for sharing your experience! We're thrilled to hear that you found our hotel suitable for business travel and appreciated our convenient location near the center of Kota Bharu. We strive to provide a comfortable and accessible environment for all our guests. We hope to welcome you back on your next business trip!Best regards,Zac HarunGeneral Manageribis Styles Kota Bharu

Response from Property: Thank you for taking the time to share your experience. I’m pleased to hear that you found many aspects of your stay to be good, including our rooftop pool.I apologize for the inconvenience you experienced with the open-air parking, the missing towels, and the air conditioning in your room. We understand that these issues impacted your stay, and I appreciate you bringing them to our attention. I will ensure that our team reviews these concerns to prevent similar issues in the future.Your feedback is valuable to us, and we are committed to making improvements based on your experience. Thank you for choosing our hotel, and we hope to have the opportunity to provide you with a better experience on your next visit.Best regards,Zac HarunGeneral Manager

Response from Property: Thank you so much for your kind words and for choosing us as your favorite hotel in Kota Bharu! I'm thrilled to hear that you enjoyed the modern and spacious rooms, as well as the cleanliness, quietness, and comfort we strive to provide.I'm glad that our breakfast spread met your expectations and that you found our location convenient for exploring the city. Your recommendation and advice to book early are greatly appreciated and truly mean a lot to us.We look forward to welcoming you back for another memorable stay in the near future!Best regards,Zac HarunGeneral Manager

Response from Property: Thank you for your feedback! I’m delighted to hear that you had a good overall experience and that our check-in and check-out processes were fast and efficient. We strive to make these aspects of your stay as smooth as possible.We look forward to welcoming you back for another enjoyable stay!Best regards,Zac HarunGeneral Manager

Response from Property: Thank you for your very positive review! We are happy to hear that you enjoyed the cleanliness of our hotel, the good service of our staff, and the satisfactory facilities. Of course, the children's happiness is our top priority, and we're so glad to hear that they're enjoying their time here. We hope to welcome you and your family back in the future. Feel free to let us know if there is anything we can do to make your visit even more enjoyable! Yours sincerely Zac Aaron general manager

Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Zac HarunGeneral Manager