Bunk Guesthouse Hongdae Reviews

I made a reservation because it was possible to make a reservation after 10pm on the same day, and when I arrived at the accommodation, I contacted the owner and he said that it was already closed, so I made a reservation because it was possible, so he told me to consult with the seller. Even though the seller was him, he said, 'Is there anyone who still can't tell the difference between sellers these days? '^^, even though the accommodation had an explanation for people checking in late, they insisted that it was closed, so I called the call center staff and the representative said they were not answering, so I exchanged KakaoTalk messages with them, so I gave them their contact information. The Dalla call center even told me that I needed confirmation to proceed with the refund process, but since it was closed, I only heard the absurd statement that it would be processed tomorrow. Boss, isn't this kind of inconsiderate response to someone who waited outside in hot and humid weather for over 30 minutes to hear from me? I am writing this in the hope that no one will be harmed.