Urbanstay Boutique Ikseon

Urbanstay Boutique Ikseon Reviews

Urbanstay Boutique Ikseon

53 Donhwamun-ro 11na-gil, Jongno-gu, Seoul, 03132, South KoreaView Hotel Details
Urbanstay Boutique Ikseon
Urbanstay Boutique IkseonUrbanstay Boutique IkseonUrbanstay Boutique Ikseon
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Urbanstay Boutique Ikseon Guest Reviews

4.7/5
Amazing
51 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(51)
Positive reviews(50)
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Clean and tidy(7)
Negative reviews(1)
Guest User
Studio
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 23, 2024
This place is in between Jongno 3-ga and Anguk station. So is relatively close to everywhere. The convenient stores are nearby too. It is also nice that the hotel has 3 pin plug. Definitely will come stay again.
Response from Property: Hello. This is UrbanStay. We're glad to hear that you enjoyed your stay with us. We look forward to hosting you again next time you come to stay with us. Thank you for your stay.
janeuary
Studio
Stayed in Mar 2024
Travel with friends
1 review
4.5/5
Great
Posted on Mar 23, 2024
It was a great stay at Urbanstay Ikseondong. The place is clean and easy to access. Not too far from the station. And it's surrounded by good food and cafes from the Ikseondong neighborhood. Overall, 9/10. Would gladly stay there again.
Response from Property: Hello. This is Urbanstay.Thank you very much for your wonderful review. We always try to take care of our rooms to the best of our ability and act with sincere service.We promise that our rooms will continue to provide you with the highest level of satisfaction. We hope you will stay with us again in the future. Best regards
S
Studio City
Stayed in Sep 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Sep 14, 2024
When we arrived, bed was not clean. They apologised and cleaned it immediately. Location is great. A lot of places to see around hotel. Feels like your own mini appartment. Would come again in the future.
Response from Property: Hello. This is Urbanstay.We're sorry to hear that you felt uncomfortable upon check-in, and thank you for your kind words.We are always trying to satisfy our guests, but we are always wondering if there is something we are not paying attention to. We will continue to be an Urban Stay that satisfies our customers without losing our focus. Thank you for your feedback.
Thanusiya Velmulugan
Studio Panorama
Stayed in Sep 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The hotel was a self check-in one. The instructions were clear and easy. Thank god for luggage storage. My friend and I were absolutely in love with this room. It felt like a typical NYC room. The room was clean and the toiletries were great. The hair dryer was of good quality as well. It was spacious for 2 people and our luggage. They also have kettle and fridge. The location was great. The hotel is in a quiet and chill location. However, the restaurants and bars were at walking distance and that was very convenient. WILL DEFINITELY COME BACK.
Response from Property: Thank you for sharing your experience with us.Every time we hear from our guests that they are happy with their stay, it makes us feel rewarded and motivates us to strive for greater satisfaction.We will work harder to plan and organise Urbanstay so that we are not ashamed of your valuable review. Thank you for staying with us and we wish you a happy and enjoyable day :)
Guest User
Studio Panorama
Stayed in Jan 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Jan 28, 2024
The room was lovely, clean and bright. The small kitchen and washing machine was a great addition. The hotel is a short walk away from historical places, cafes, restaurants and the metro station. My only problems would be the bed was too soft, the check in time of 4 pm is too late and the door code for downstairs was different from the email I was sent.
Response from Property: Hello guests This is Urbanstay boutique Ikseon. We apologize for the inconvenience you experienced upon check-in. We will check the inconvenience you mentioned and try to improve it. Nevertheless, thank you for leaving such a nice review.Please stay with us again next time you are in Seoul.Thank you.
Guest User
Studio
Stayed in Sep 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Amazing location to explore palace and old town. Convenient service and clean.
Response from Property: Hello. This is Urbanstay.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
Guest User
Studio City
Stayed in Aug 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Oct 25, 2024
nice location in the area of Jongno. a lot of nice cafes. free luggage storage.
Response from Property: Hello. This is UrbanStay.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
HaThanh
Family 2Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The facilities is good. The room is clean and new. Highly recommend.
Response from Property: Hello. This is UrbanStay.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
Jean Koh
Studio twin
Stayed in Nov 2023
Travel with friends
1 review
3.7/5
Posted on Dec 13, 2023
Didn’t receive the check-in email so was stuck out for a moment as this is self check-in like how you would with AirBnB. But am thankful that the staff onsite was prompt to response and the matter was resolved swiftly.
Response from Property: hello. This is Urban Stay. Thank you for your valuable review :D Urban Stay is a living accommodation facility where you can feel like at home. We will do our best to ensure that you always feel comfortable and at home. Have a happy day and we hope you use our room again next time. thank you
Guest User
Studio City
Stayed in Oct 2023
Couples
3 review
4.2/5
Very Good
Posted on Oct 11, 2023
The pros: cute hipster neighborhood with lots of cafes and restaurants, the room felt clean and had a laundry machine which was amazing (and mini kitchen). The only con is that there is no front desk or concierge as everything is self service, and you have to ensure you receive a code before you can access your room.
Response from Property: Hello. This is Urbanstay.Firstly, we apologise for any inconvenience this may cause.Our Urbanstay brand does not have a front desk as we support contactless check-in, but we do have a 'mobile front desk' that is open from 09:00 - 23:00, 7 days a week, and we are available 24 hours a day for emergency calls.We appreciate your patience and understanding as we maintain our service and are happy to assist you via the above channels. We look forward to seeing you again and will always be ready and waiting for you, and we wish you a happy journey. Thank you.
Ashley
Studio Panorama
Stayed in Nov 2023
Couples
2 review
4.7/5
Amazing
Posted on Nov 6, 2023
Lovely stay. Very clean. Convenient location. Great for couples.
Response from Property: hello. This is Urban Stay. We are happy to hear that our guests were satisfied. It gives us a lot of strength to hear your comforting words as we work hard to ensure guest satisfaction. We will continue to be an urban stay that strives to continue to provide guest satisfaction. Thank you for using our service.
Adrian
Studio
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Quite an interesting experience! The hotel is located in a quiet alley, but it is quite close to the subway station and attractions, and there is a convenience store next door. You need to enter a password to enter the hotel door, and your room is also locked with a password. In addition to the common hotel facilities, there is a washing machine and kitchenware in the room. The decoration style is simple, and it feels like a rental house. The room is overall tidy. Since there is no room cleaning service for short-term stays, no one else will enter the room. The privacy is high, and you should also pay attention to disposing of the garbage yourself.
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Response from Property: Hello. We are Urbanstay and customer satisfaction is our top priority. Thank you for your valuable review: DUrbanstay is a lifestyle accommodation facility that makes you feel like home. We will do our best to make you feel comfortable and at home. Have a nice day and look forward to your next stay with us. Thanks
Guest User
Family 2Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The room is very satisfactory, very clean, fully equipped, and very convenient to check in by yourself. The password will be sent to the email before check-in, and the operation is very simple! The location is also good, very quiet and comfortable. It takes only more than ten minutes to walk to Gyeongbokgung Palace, Gwanghwamun, and Hanok Village. It is also a long way from the Jongno 3-ga subway entrance. The small restaurants nearby are lively at night, but not noisy. There are many small shops where Koreans eat The check-in experience is very good. Be sure to book in advance, the price will be cheaper (This time I traveled with my mother and booked a two-bedroom apartment with a sofa in the living room and a small balcony)
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Response from Property: Thank you for sharing your experience with us. Every time we hear that a guest was satisfied with their stay, it makes us feel rewarded and motivates us to strive for even greater satisfaction. We will work harder to plan and organize Urbanstay so that your valuable feedback will not shame us. Thank you for staying at our hotel and have a nice day :)
Alex
Studio Panorama
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Great location, everything is clean, there is a refrigerator, a washing machine with a dryer function. The downside is that the shower is on the same floor as the toilet, then the water stands in the whole toilet, because of this it is damp. There is also a question about breakfast, it is the same every day and it is not interesting to eat it on the second day, not to mention 4 days in a row
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Response from Property: Hello. I am Urbanstay. I am very grateful for your valuable advice and words. When you find again, we will always work hard and wait for you to provide you with the best service. I wish you always a happy and pleasant journey. Thank you.
Guest User
Studio City
Stayed in Aug 2024
Family
5 review
3.5/5
Posted on Sep 7, 2024
The room was clean, but the sheets had stains. There was no waiter, so I didn't want to bother him. Fortunately, I prepared disposable sheets and made do with it.
Original TextTranslated by Google
Response from Property: Hello. This is Urbanstay. We apologize for the unpleasant experience you had with room cleaning during your stay. We are committed to your satisfaction and recognize that we did not meet our standards on this occasion. We will definitely improve our housekeeping practices to ensure this does not happen again. We again apologize for the inconvenience and hope that you will stay in a cleaner and more comfortable room next time you visit. Thanks.