53 Donhwamun-ro 11na-gil, Jongno-gu, Seoul, 03132, South KoreaView Hotel Details
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Urbanstay Boutique Ikseon Guest Reviews
4.6/5
Great
73 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.4
Cleanliness4.6
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All reviews(73)
Positive reviews(72)
Reviews with photos/video(20)
Clean and tidy(38)
Awesome stay(30)
Awesome rooms(25)
Awesome amenities(19)
Quiet & comfortable(8)
Convenient for shopping(7)
Near shopping area(6)
Many amenities(5)
Negative reviews(1)
Guest User
Studio
Stayed in Feb 2025
Couples
1 review
4.5/5
Great
Posted on Mar 23, 2025
Very cute, clean place, with easy self check-in. Because of the warm floor, it was very warm in the apartment (maybe too warm). Location is very good, lots of restaurants and continent stores nearby. Also not too far from the metro. Highly recommend
Response from Property: Hello, we're Urban Stay.Thank you very much for leaving us with the best reviews.We always try to manage the room to the best of our ability and act to serve with all our heart.We promise to continue to give you the best satisfaction in Urban Stay rooms.I hope you are always happy and please use our room next time. Thank you.
Aina6968
Studio
Stayed in Oct 2024
Travel with friends
12 review
4.7/5
Amazing
Posted on Dec 24, 2024
This place slight not so convenient.Quite difficult to find this place . The uber will sent you to different place ,so you have to find your self where is the exact place . I kept mistaken which subway line to drop off , the exit very messy.not recommended for those person not good in map. However the room is very confortable. Even the room very small still can open 2 big luggage. Once you open 2big luggage,very difficult to move.
Overall the process is okay. But I don’t think will stay again here .
Response from Property: hello. This is UrbanStay.We apologize for any unnecessary inconvenience this may have caused you. We are planning to make it easier for you to find us by providing better directions and more signage around the neighborhood. We look forward to improving our services so that your next visit will be less confusing and seamless. Thank you for choosing to stay with us.
Guest User
Studio
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 23, 2024
This place is in between Jongno 3-ga and Anguk station. So is relatively close to everywhere. The convenient stores are nearby too. It is also nice that the hotel has 3 pin plug. Definitely will come stay again.
Response from Property: Hello. This is UrbanStay. We're glad to hear that you enjoyed your stay with us. We look forward to hosting you again next time you come to stay with us. Thank you for your stay.
janeuary
Studio
Stayed in Feb 2024
Travel with friends
2 review
4.5/5
Great
Posted on Mar 23, 2024
It was a great stay at Urbanstay Ikseondong. The place is clean and easy to access. Not too far from the station. And it's surrounded by good food and cafes from the Ikseondong neighborhood. Overall, 9/10. Would gladly stay there again.
Response from Property: Hello. This is Urbanstay.Thank you very much for your wonderful review. We always try to take care of our rooms to the best of our ability and act with sincere service.We promise that our rooms will continue to provide you with the highest level of satisfaction. We hope you will stay with us again in the future. Best regards
S
Studio City
Stayed in Aug 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Sep 14, 2024
When we arrived, bed was not clean.
They apologised and cleaned it immediately.
Location is great. A lot of places to see around hotel.
Feels like your own mini appartment. Would come again in the future.
Response from Property: Hello. This is Urbanstay.We're sorry to hear that you felt uncomfortable upon check-in, and thank you for your kind words.We are always trying to satisfy our guests, but we are always wondering if there is something we are not paying attention to. We will continue to be an Urban Stay that satisfies our customers without losing our focus. Thank you for your feedback.
Thanusiya Velmulugan
Studio Panorama
Stayed in Aug 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The hotel was a self check-in one. The instructions were clear and easy. Thank god for luggage storage. My friend and I were absolutely in love with this room. It felt like a typical NYC room. The room was clean and the toiletries were great. The hair dryer was of good quality as well. It was spacious for 2 people and our luggage. They also have kettle and fridge. The location was great. The hotel is in a quiet and chill location. However, the restaurants and bars were at walking distance and that was very convenient. WILL DEFINITELY COME BACK.
Response from Property: Thank you for sharing your experience with us.Every time we hear from our guests that they are happy with their stay, it makes us feel rewarded and motivates us to strive for greater satisfaction.We will work harder to plan and organise Urbanstay so that we are not ashamed of your valuable review. Thank you for staying with us and we wish you a happy and enjoyable day :)
Guest User
Studio Panorama
Stayed in Dec 2023
Solo travelers
7 review
4.0/5
Very Good
Posted on Jan 28, 2024
The room was lovely, clean and bright. The small kitchen and washing machine was a great addition. The hotel is a short walk away from historical places, cafes, restaurants and the metro station. My only problems would be the bed was too soft, the check in time of 4 pm is too late and the door code for downstairs was different from the email I was sent.
Response from Property: Hello guests This is Urbanstay boutique Ikseon. We apologize for the inconvenience you experienced upon check-in. We will check the inconvenience you mentioned and try to improve it. Nevertheless, thank you for leaving such a nice review.Please stay with us again next time you are in Seoul.Thank you.
Agnes Sophie
Studio
Stayed in Aug 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Amazing location to explore palace and old town. Convenient service and clean.
Response from Property: Hello. This is Urbanstay.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
Guest User
Studio City
Stayed in Jul 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Oct 25, 2024
nice location in the area of Jongno. a lot of nice cafes.
free luggage storage.
Response from Property: Hello. This is UrbanStay.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
EtiennePJ
Studio City
Stayed in Jan 2025
Couples
6 review
4.2/5
Very Good
Posted on Mar 2, 2025
Very efficient and well-located hotel.
Response from Property: Hello, we're Urban Stay.Thank you for using our room.We will always be Urban Stay who works hard to satisfy our guests.Thank you for using us, and please visit again next time :) Thank you!
HaThanh
Family 2Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The facilities is good. The room is clean and new.
Highly recommend.
Response from Property: Hello. This is UrbanStay.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
Jean Koh
Studio twin
Stayed in Oct 2023
Travel with friends
1 review
3.7/5
Posted on Dec 13, 2023
Didn’t receive the check-in email so was stuck out for a moment as this is self check-in like how you would with AirBnB. But am thankful that the staff onsite was prompt to response and the matter was resolved swiftly.
Response from Property: hello. This is Urban Stay.
Thank you for your valuable review :D
Urban Stay is a living accommodation facility where you can feel like at home.
We will do our best to ensure that you always feel comfortable and at home.
Have a happy day and we hope you use our room again next time. thank you
Guest User
Studio City
Stayed in Sep 2023
Couples
3 review
4.2/5
Very Good
Posted on Oct 11, 2023
The pros: cute hipster neighborhood with lots of cafes and restaurants, the room felt clean and had a laundry machine which was amazing (and mini kitchen).
The only con is that there is no front desk or concierge as everything is self service, and you have to ensure you receive a code before you can access your room.
Response from Property: Hello. This is Urbanstay.Firstly, we apologise for any inconvenience this may cause.Our Urbanstay brand does not have a front desk as we support contactless check-in, but we do have a 'mobile front desk' that is open from 09:00 - 23:00, 7 days a week, and we are available 24 hours a day for emergency calls.We appreciate your patience and understanding as we maintain our service and are happy to assist you via the above channels. We look forward to seeing you again and will always be ready and waiting for you, and we wish you a happy journey. Thank you.
Ashley
Studio Panorama
Stayed in Oct 2023
Couples
2 review
4.7/5
Amazing
Posted on Nov 6, 2023
Lovely stay. Very clean. Convenient location. Great for couples.
Response from Property: hello. This is Urban Stay.
We are happy to hear that our guests were satisfied.
It gives us a lot of strength to hear your comforting words as we work hard to ensure guest satisfaction.
We will continue to be an urban stay that strives to continue to provide guest satisfaction. Thank you for using our service.
Krerkkiet
Studio twin
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Goooddddd
Response from Property: Hello. This is Urban Stay. We hope your stay was pleasant. We look forward to welcoming you again and will always strive to provide the best service. Thank you!