Nine Tree Premier Rokaus Hotel Seoul Yongsan Reviews

Response from Property: Dear 琳丽,Thank you for staying at Nine Tree Premier ROKAUS Hotel Seoul Yongsan and we appreciate you taking the time to share your thoughts. We are very happy to see that you enjoyed your stay, both because of the "facilties in the hotel" and because our team looked after you well and we are also encouraged by your positive comments. We do hope to see you back in our hotel very soon for your next trip to Seoul.Hotel Management

Response from Property: First of all, Thank you for choosing the Nine Tree Premier Rokaus Hotel Seoul Yongsan and taking the time to share your experience. We are so happy and rewarding to hear that you had a satisfactory time during your stay. Once again, thank you for your opinion and we will share your review with our employees to provide the best service and beautiful experience. Sincerely, Hotel Management team.

Response from Property: 나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 대단히 감사합니다. 높은 청결도로 저희 호텔에서 편안한 시간을 보내신 것 같아 직원 모두가 기쁜 마음입니다. 다시 한번 고객님의 소중한 말씀에 감사드리며, 추후 좋은 기회에 고객님을 다시 뵙기를 기대하겠습니다. 감사합니다. 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 김수진 매니저 올림

Response from Property: Thank you for taking the time to share your feedback about your stay at Nine Tree Premier Rokaus Hotel Seoul Yongsan. We're glad you found the hotel's location convenient and appreciated the 24-hour convenience store. However, we apologize for the issue with the bed sheets. This is definitely not the experience we want our guests to have. We'll take immediate steps to address this issue and ensure that all linens are thoroughly inspected and maintained. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.  Hotel Management

Response from Property: Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier Rokaus Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management.

Response from Property: First of all, thank you for choosing our Nine Tree Premier Locaus Hotel Seoul Yongsan, and thank you again for taking the time out of your busy schedule to leave us a good rating and review. It seems that you were very satisfied with the accessibility and cleanliness of the hotel during your stay, and all the staff feel rewarded. We will always do our best to meet your expectations with better service in the future. Thank you. Nine Tree Premier Locaus Hotel Seoul Yongsan Operation Team Manager Jung Soo-bin

Response from Property: Dear Customer,Thank you very much for taking the time to share your feedback after your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan. I am glad that you enjoyed your time with us and that you liked the "hotel location", "facilities" and "service" - We cannot ask for anything more, thank you so much. :-)We are still working hard to provide a consistently great experience to all our guests and it is encouraging to see that we are on the right way and your kind compliments will certainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. We hope to see you again as you mentioned for your next trip to Seoul and meanwhile, please share your stay-experience with us together with your family and friend who will to visit Korea near future. Thank you. Hotel Management

Response from Property: Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier Rokaus Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management.

Response from Property: Thank you for visiting the Nine Tree Premier Rokaus Hotel in Yongsan, Seoul. Thank you very much for sharing your stay experience with many people while you are busy. Next time you visit, we will try to improve the shortcomings you have left so that you can have a more comfortable time. Thank you.Best regards, Hotel Management.

Response from Property: Thank you for sharing your stay experience with us. We are very much inspired and motivated by the positive feedback and comments you made from your stay experience and hope to see you again for your next trip to Seoul. Thank you and best regards, Hotel Management

Response from Property: Dear guest,Thank you for sharing your stay experience with us. We are very much inspired and motivated by the positive feedback and comments you made from your stay experience and hope to see you again for your next trip to Seoul. Thank you and best regards, Hotel Management

Response from Property: Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier Rokaus Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management.

Response from Property: Dear ABDULMALIK,Thank you very much for your kind review after your recent stay with us and it is very encouraging to see that you enjoyed your stay with us.NINE TREE HOTEL brand is owned by Parnas Hotel Co.,Ltd which has operated the Grand InterContinental Seoul Parnas and InterContinental Seoul COEX in Seoul since 1988. Also, owned Parnas Shopping Mall and Parnas Tower (39F) in Gangnam area in Seoul. Our NINE TREE HOTEL BRAND is focused on the guest experience with high quality of room and a reasonable price. Also, we are all working very hard to make sure that all our guests have a great time and feedback like yours is really motivating to continue in this way. We have enjoyed looking after you and hope to see you back in the near future.Thank you and best regards, Hotel Management

Response from Property: Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management