Nine Tree Premier Rokaus Hotel Seoul Yongsan

Nine Tree Premier Rokaus Hotel Seoul Yongsan Reviews

Nine Tree Premier Rokaus Hotel Seoul Yongsan

25 Hangang-daero 23-gil, Yongsan-gu, Seoul, 04378, South KoreaSee Hotel Details
Nine Tree Premier Rokaus Hotel Seoul Yongsan
Nine Tree Premier Rokaus Hotel Seoul YongsanNine Tree Premier Rokaus Hotel Seoul YongsanNine Tree Premier Rokaus Hotel Seoul Yongsan
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1 night

Guest Reviews

9.4/10
Amazing
252 review
Verified reviews
Location9.6
Amenities9.2
Service9.4
Cleanliness9.6
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All reviews(252)
Positive reviews(250)
Reviews with photos/video(76)
Easy to get around(36)
Convenient for shopping(21)
Delicious breakfast(19)
Close to metro(16)
Loved the view(15)
Perfect for business trips(8)
Would stay again(8)
Friendly front desk staff(7)
Negative reviews(2)
Guest User
Standard Double Room
Stayed in Dec 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 11, 2025
We had a pleasant stay here, helpful and cheerful staffs. All good, we will definitely come back on our next trip to Seoul. Great location near to metro station and close to a big shopping mall.
Response from Property: First of all, Thank you for choosing the Nine Tree Premier Rokaus Hotel Seoul Yongsan and taking the time to share your experience. We are so happy and rewarding to hear that you had a satisfactory time during your stay. Once again, thank you for your opinion and we will share your review with our employees to provide the best service and beautiful experience. Sincerely, Hotel Management team.
Chermaine
Family Twin Room
Stayed in Oct 2024
Travel with friends
4 review
8.5/10
Very Good
Posted on Nov 17, 2024
Easy access with 2 stations nearby.. there’s a convenient store in the same building for 24 hours. Slightly downside is there are pilling on the bed sheets. Regardless, the overall cleanliness is ok and worth a stay!
Response from Property: Thank you for taking the time to share your feedback about your stay at Nine Tree Premier Rokaus Hotel Seoul Yongsan. We're glad you found the hotel's location convenient and appreciated the 24-hour convenience store. However, we apologize for the issue with the bed sheets. This is definitely not the experience we want our guests to have. We'll take immediate steps to address this issue and ensure that all linens are thoroughly inspected and maintained. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.  Hotel Management
Guest User
Standard Double Room
Stayed in Feb 2025
Solo travelers
13 review
9.5/10
Amazing
Posted on Apr 3, 2025
Nice, clean hotel. Easy access to most of interesting spots in Seoul. Close to subway station. Definitely stay there again.
Response from Property: Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier Rokaus Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management.
y230810
Family Twin Room
Stayed in Feb 2025
Solo travelers
13 review
10.0/10
Outstanding
Posted on Mar 6, 2025
The hotel is located at the great location easy to go around city and hotel rooms were clean and tidy
Response from Property: First of all, thank you for choosing our Nine Tree Premier Locaus Hotel Seoul Yongsan, and thank you again for taking the time out of your busy schedule to leave us a good rating and review. It seems that you were very satisfied with the accessibility and cleanliness of the hotel during your stay, and all the staff feel rewarded. We will always do our best to meet your expectations with better service in the future. Thank you. Nine Tree Premier Locaus Hotel Seoul Yongsan Operation Team Manager Jung Soo-bin
World
Standard Double Han River View
Stayed in Mar 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on May 6, 2024
I had an amazing stay at this hotel! The cleanliness was perfect, and the room had an incredible river view. The location is super convenient, right outside Yongsan Station and next to a mall, with a convenience store downstairs. The staff provided excellent service, even allowing me to check out late. The room amenities were great, and I loved the gym and overall fancy atmosphere. Definitely recommend and would stay here again!
Response from Property: Dear Customer,Thank you very much for taking the time to share your feedback after your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan. I am glad that you enjoyed your time with us and that you liked the "hotel location", "facilities" and "service" - We cannot ask for anything more, thank you so much. :-)We are still working hard to provide a consistently great experience to all our guests and it is encouraging to see that we are on the right way and your kind compliments will certainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. We hope to see you again as you mentioned for your next trip to Seoul and meanwhile, please share your stay-experience with us together with your family and friend who will to visit Korea near future. Thank you. Hotel Management
PuiSum Yi
Standard Double Han River View
Stayed in Mar 2025
Solo travelers
1 review
8.5/10
Very Good
Posted on Apr 20, 2025
The view is very good and the staff is very nice
Response from Property: Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier Rokaus Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management.
Chubbsling
Family Twin Room
Stayed in Aug 2024
Family
10 review
9.5/10
Amazing
Posted on Nov 26, 2024
Good location, beside a mall and metro. Clean and new. But lifts were very slow. Had to wait about 15mins during peak hours to take the lift
Response from Property: Thank you for visiting the Nine Tree Premier Rokaus Hotel in Yongsan, Seoul. Thank you very much for sharing your stay experience with many people while you are busy. Next time you visit, we will try to improve the shortcomings you have left so that you can have a more comfortable time. Thank you.Best regards, Hotel Management.
Capturingmemories
Standard Double Han River View
Stayed in Oct 2024
Family
23 review
10.0/10
Outstanding
Posted on Nov 28, 2024
Beside I park mall do it was a pleasant stay this winterly season
Response from Property: Thank you for sharing your stay experience with us. We are very much inspired and motivated by the positive feedback and comments you made from your stay experience and hope to see you again for your next trip to Seoul. Thank you and best regards, Hotel Management
Anonymous User
Residence Suite
Stayed in Feb 2024
Family
18 review
10.0/10
Outstanding
Posted on Apr 2, 2024
Nine tree hotel is located at a convenient spot for shopping
Response from Property: Dear guest,Thank you for sharing your stay experience with us. We are very much inspired and motivated by the positive feedback and comments you made from your stay experience and hope to see you again for your next trip to Seoul. Thank you and best regards, Hotel Management
Anonymous User
Standard Double Room
Stayed in Jun 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Jul 6, 2024
No other words required - it was absolutely perfect! Loved every bit of my stay here(-:
Response from Property: Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier Rokaus Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management.
ABDULMALIK
Residence Suite
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 13, 2025
Best place with good price
Response from Property: Dear ABDULMALIK,Thank you very much for your kind review after your recent stay with us and it is very encouraging to see that you enjoyed your stay with us.NINE TREE HOTEL brand is owned by Parnas Hotel Co.,Ltd which has operated the Grand InterContinental Seoul Parnas and InterContinental Seoul COEX in Seoul since 1988. Also, owned Parnas Shopping Mall and Parnas Tower (39F) in Gangnam area in Seoul. Our NINE TREE HOTEL BRAND is focused on the guest experience with high quality of room and a reasonable price. Also, we are all working very hard to make sure that all our guests have a great time and feedback like yours is really motivating to continue in this way. We have enjoyed looking after you and hope to see you back in the near future.Thank you and best regards, Hotel Management
Guest User
Standard Double Room
Stayed in Feb 2025
Business travelers
1 review
8.0/10
Very Good
Posted on Mar 13, 2025
everything is good
Response from Property: Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
Kwok Wah
Standard Double Room
Stayed in Dec 2023
Couples
4 review
10.0/10
Outstanding
Posted on Jan 11, 2024
Everything was perfect, size is big enough and the room is very practical for travellers
Response from Property: Dear ChongAlex, Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated. Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future. Best regards, Hotel Management
Averlyn
Family Twin Room
Stayed in Apr 2023
Travel with friends
10 review
8.0/10
Very Good
Posted on May 27, 2023
Hotel was very new, thus very clean. Room was smaller than photos but considerably bigger than another hotel I booked. Toilet is a littler tricky as water can easily leak out from the shower and there’s no hooks for clothes to be hung inside—the room we booked was a family room but the toilet set up was like a couple/single room. Hotel service can be much improved with more initiative from the staff to resolve issues. Room was cleaned up in a strange way as well: we booked a room for three and every day, only two pairs of slippers were changed (honestly we don’t need the change but if it’s gonna be, why two when the room is for three?). The glasses were also washed but we couldn’t tell because they were never placed back in their original spots in the drawer. Regardless, we have a restful stay and the location is great, being near many good restaurants and cafes.
Response from Property: Dear AverlynThank you so much for your recent fantastic review of your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
WAI LUN
Standard Double Room
Stayed in Oct 2023
Business travelers
1 review
10.0/10
Outstanding
Posted on Nov 15, 2023
Shower water is unstable, sometimes very hot and sometimes very cold, other facilities are very new and good.
Response from Property: Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management