Teraoka, 6 Chome−2−1, Izumi Ward, Sendai City, Miyagi Prefecture, 981-3204, JapanView Hotel Details
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Sendai Royal Park Hotel Guest Reviews
4.7/5
Amazing
144 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(144)
Positive reviews(141)
Reviews with photos/video(57)
Garden view(25)
Delicious breakfast(20)
Offers pick-up/drop-offs(16)
Convenient for shopping(13)
Well decorated(12)
Near shopping area(12)
Large rooms(9)
Quiet & comfortable(9)
Negative reviews(3)
Guest User
Luxury Twin Room with Garden View
Stayed in Oct 2024
Family
9 review
4.7/5
Amazing
Posted on Dec 8, 2024
It’s an up scale hotel which located next to outlet mall and shopping mall. However, if travel by train might not be convenient but I heard hotel has shuttle bus service from Sendai train station. The room and bathroom are bigger than usual Japanese hotels.
Response from Property: Thank you for staying at Sendai Royal Park Hotel.We are very pleased that you were satisfied with your stay.We will convey your comments to all our staff and will continue to strive to provide services that meet our customers' expectations.Thank you very much for your valuable feedback.All our staff look forward to welcoming you back in another season.
Guest User
Standard Twin Room
Stayed in Mar 2024
Family
28 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The hotel is very near to the outlet mall. The mall has many shops and drugstore and almost every things you need. The breakfast is great 👍 with many varieties. Thanks for the wonderful experience. Highly recommended
Response from Property: Dear guest, we are delighted to hear about your positive experience at our hotel. We are glad you enjoyed our convenient location near the outlet mall and the variety of options available for breakfast. Thank you for recommending us! Best regards, Sendai Royal Park Hotel.
JasonW
Moderate Double Room
Stayed in May 2023
Couples
59 review
4.7/5
Amazing
Posted on Jun 24, 2023
Nice hotel right beside shopping outlet, room is big and comfortable. Great if you are driving with free parking.
Guest User
Luxury Twin Room with Garden View
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Very good hotel
Response from Property: Thank you for using the Sendai Royal Park Hotel. We are very pleased that you were satisfied with your stay. We will convey your comments to all our staff and will continue to strive to provide services that meet our customers' expectations. Thank you very much for your valuable feedback. All our staff look forward to welcoming you again in another season.
WEN~
Standard Double Room
Stayed in Jan 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 2, 2023
It would be my most pleasant day in these years. Sendai is a comfortable place to stay with nice people.
Anonymous User
Luxury Twin Room with Garden View
Stayed in Nov 2022
Family
23 review
1.0/5
Posted on Dec 25, 2022
Very bad experience cuz we couldn’t cancel the hotel stay due to the inconvenience of location 40 min away from JR station with the shuttle bus coming very infrequently. We told them in advance we couldn’t make it but there was no room for negotiation and refund. I shall never boo to stay there again.
Guest User
Standard Twin Room
Stayed in Sep 2022
Couples
4 review
2.7/5
Posted on Oct 20, 2022
This is a European style hotel has a free shuttle service from Sendai railway station; the facilities are limited but the surrounding view excellent it’s next to a premium outlet which you can do your shopping and they have a variety of restaurants as well.
Guest User
Luxury Family Room
Stayed in Feb 2025
Travel with friends
12 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The hotel environment is quite good, it is a garden-style hotel, the staff service is also very enthusiastic, the hotel is equipped with a free shuttle bus, you can pick up at Sendai Station, it is quite convenient and worth staying.
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Lianxiang
Standard Twin Room
Stayed in Jan 2025
Travel with friends
3 review
4.5/5
Great
Posted on Feb 6, 2025
The hotel garden has a great view. Although it is far from the bustling area of Sendai Station, it is very convenient with the shuttle bus. The hotel breakfast is delicious😋It is worth staying here for a night!
Original TextTranslated by Google
Response from Property: Thank you for staying at Sendai Royal Park Hotel. We are very glad that you enjoyed your stay here. We will pass your comments on to all staff and will continue to work hard to provide a service that meets your expectations. Thank you very much for your very valuable comments. We all look forward to welcoming you back in different seasons.
FrequentFlyer123
Luxury Twin Room with Garden View
Stayed in Dec 2024
Family
115 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The hotel is very quiet and the service staff is very patient and friendly. If you come to shop, it is very suitable to stay here. There are several large shopping malls nearby selling all kinds of discounted brand-name clothing and shoes. The hotel also has many dining options, including Chinese food, Western food, teppanyaki, etc. There are also many restaurants and desserts in the mall, which is a perfect holiday choice.
Original TextTranslated by Google
Response from Property: Thank you for staying at Sendai Royal Park Hotel. We are very glad that you enjoyed your stay here. We will pass your comments on to all staff and will continue to work hard to provide a service that meets your expectations. Thank you very much for your very valuable comments. We all look forward to welcoming you back in different seasons.
Guest User
Moderate Twin Room with Garden View
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The hotel environment exceeded expectations. The room was very large. It was really luxurious compared to other hotels in Japan! The outlet mall opposite was also very nice to visit, the garden was nice for taking photos, and the breakfast was delicious! I will go there again if I go to Sendai next time.
Original TextTranslated by Google
6/7
Response from Property: 感謝您入住仙台皇家公園酒店。我們非常高興您在這裏過得愉快。我們會將您的意見轉達給全體員工,並將繼續努力提供滿足您期望的服務。非常感謝您非常寶貴的意見。我們全體員工期待着您在不同的季節再次回來。
Guest User
Standard Twin Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Nice hotel, good service, good environment, very quiet, next to the outlet, there is a New Year's Eve event on December 31st, there is a small fireworks show, but the price is a little expensive,
Original TextTranslated by Google
Response from Property: Thank you for staying at Sendai Royal Park Hotel. We are very glad that you enjoyed your stay here. We will pass your comments on to all staff and will continue to work hard to provide a service that meets your expectations. Thank you very much for your very valuable comments. We all look forward to welcoming you back in different seasons.
Guest User
Standard Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The hotel has a great environment, a large garden and a beautiful night view. The staff was very enthusiastic and attentive, and took the initiative to help us move our luggage to the room and book a taxi.
Original TextTranslated by Google
Response from Property: 感謝您入住仙台皇家公園酒店。我們非常高興您在這裏過得愉快。我們會將您的意見轉達給全體員工,並將繼續努力提供滿足您期望的服務。非常感謝您非常寶貴的意見。我們全體員工期待着您在不同的季節再次回來。
Az
Junior Double Suite
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The room and the view were lovely.
The outlet and Tapio were nearby, so we enjoyed shopping.
The breakfast was also good.
Original TextTranslated by Google
Response from Property: Thank you for staying at the Sendai Royal Park Hotel. We are very pleased to hear that you enjoyed the room, the view, and the convenience of the surrounding area. We are also glad to hear that you were satisfied with the breakfast. We look forward to welcoming you back.