R. Cónego Manuel Nunes Formigão 10, Fatima, Santarem District, 2496-908, PortugalView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hotel Cruz Alta Guest Reviews
4.3/5
Very Good
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(48)
Positive reviews(26)
Reviews with photos/video(4)
Negative reviews(2)
Anjeli
Triple Room
Stayed in Jun 2024
Family
7 review
4.2/5
Very Good
Posted on Aug 6, 2024
The hotel was a bit old but overall enjoyable and well located
Alanistraveling
Double Or Twin Room
Stayed in Dec 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Mar 8, 2025
Nice hotel and perfect location!
Guest User
Double Or Twin Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 22, 2025
Everything as described. Very close to the basilica. I recommend
Original TextTranslated by Google
JRamos
Twin Room + 1 Child
Stayed in Nov 2024
Couples
21 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Excellent hotel located right next to the sanctuary of Fátima and on a street with several restaurants, shops and parking
Original TextTranslated by Google
Guest User
Double Or Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
We were staying at the Estrela de Fatima hotel instead of the Cruz Alta Hotel, everything was perfect, great hotel, good conditions, good service, welcoming and very friendly staff.
I recommend this hotel.
Original TextTranslated by Google
Guest User
Double Or Twin Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 22, 2025
Good breakfast with variety. Cozy and clean room. Well located!
Original TextTranslated by Google
sio mui
Double Or Twin Room
Stayed in Aug 2024
Travel with friends
5 review
2.0/5
Posted on Oct 1, 2024
I definitely don’t recommend this hotel. I kept receiving confirmation emails after booking, but they told us on the day of check-in that there were no rooms left for us because the hotel was over-booked. But I saw many groups checking in. I didn’t believe the hotel’s lies. It almost happened. Several elderly people are going to live on the streets
Original TextTranslated by Google
Jan
Twin Room + 1 Child
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on May 11, 2024
Hotel Cruz Alta is located close to the bus station, so you can easily get there on foot. The basilica is even closer :-) and can be reached in a few minutes. The location of the hotel is therefore ideal.
The room we occupied was large and comfortable. The only thing missing in the room was a cordless kettle to make evening tea.
But most importantly, the beds were very comfortable, there was no outside noise in the room, and the room and all public areas were very clean.
We also liked the breakfast very much - everything was tasty and fresh.
The reception staff was also very nice and helpful. We were given a map of the city and all the necessary information.
So from our experience I can recommend Hotel Cruz Alta.
Original TextTranslated by Google
주연 강
Single
Stayed in Sep 2024
Solo travelers
1 review
4.5/5
Great
Posted on Oct 27, 2024
Comfortable and friendly
Original TextTranslated by Google
Gabriel
Triple Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Very close to everything, excellent treatment
Original TextTranslated by Google
JUNHO
Single
Stayed in Jun 2023
Solo travelers
4 review
4.7/5
Amazing
Posted on Jul 22, 2023
I love that the cathedral is close by. The rooms are also comfortable and clean. Restaurants are not too far away, making it ideal for those coming on a pilgrimage. I recommend it
Original TextTranslated by Google
Guest User
Single
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
All 10
Original TextTranslated by Google
jimgD4959LX
Stayed in Nov 2023
Travel with friends
5.0/5
Outstanding
Posted on Dec 6, 2023
Perfect location when visiting Fatima... Comfortable accommodation and the Staff were very approachable. Unfortunately, we were unable to avail of the Breakfast options due to our early departure the next day. Next time perhaps...
Response from Property: Dear Guest, Thank you so much for review! Maybe you can have breakfast next time! Atenciosamente,
Linda B
Stayed in Aug 2023
Travel with friends
5.0/5
Outstanding
Posted on Sep 27, 2023
This hotel was absolutely fabulous. The location was perfect for all the Fatima religious experiences we wanted to attend. Staff was exceptionally helpful and professional. As Americans we were kind of in the dark - they helped us to navigate our stay wonderfully. Rooms were so comfortable and modern. Breakfast was wonderful as well. Prices were great! We couldn't have had a better stay and highly recommend this wonderful hotel!!!
Response from Property: Dear guest, Thank you so much for your review! Thank you for your kind words about our Hotel, and all our our staff! We will be glad to welcome you back again, on your next trip to Fátima! Best regards
Beatriz A
Stayed in Jul 2024
Family
1.0/5
Posted on Aug 26, 2024
Unpleasant staff. The breakfast service takes the cake. Access to the bathtub for Olympic champions and the beds, to make an appointment with the traumatologist as soon as possible. My car was filled with ants because of how neglected they have the parking lot with the plants and I spent a day cleaning the car with the only help they offered me of using the hose.
Original TextTranslated by Google
Response from Property: Dear Beatriz, We are sorry that your stay was not as good as we all would have liked. We would like to remind you that we changed rooms to a more spacious one with better mattresses. We apologize for what happened with the ants, but it was something we could not manage. Kind regards,