RU JIA HAI SHE HOTEL

RU JIA HAI SHE HOTEL Reviews

RU JIA HAI SHE HOTEL

Lot no 883, jalan Iman Jayari, Semporna, Sabah, 91308, MalaysiaView Hotel Details
RU JIA HAI SHE HOTEL
RU JIA HAI SHE HOTELRU JIA HAI SHE HOTELRU JIA HAI SHE HOTEL
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RU JIA HAI SHE HOTEL Guest Reviews

4.3/5
Very Good
53 review
Verified reviews
Location4.1
Amenities4.1
Service4.6
Cleanliness4.4
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All reviews(53)
Positive reviews(50)
Reviews with photos/video(14)
Clean and tidy(23)
Friendly staff(13)
Awesome rooms(11)
Awesome stay(9)
Convenient location(8)
Too noisy(7)
Great location(7)
Awesome amenities(6)
Negative reviews(3)
sofedup
Standard King Room 1
Stayed in Jul 2024
Travel with friends
11 review
4.2/5
Very Good
Posted on Sep 3, 2024
very new hotel. very central in semporna. friendly counter staff and helpful
Response from Property: Welcome to visit us next time
Matteo
Deluxe King Room
Stayed in May 2024
Couples
21 review
4.5/5
Great
Posted on Jul 9, 2024
The hotel is conveniently located between the port and the long distance bus station. The rooms are comfortable and clean.
Response from Property: Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our location convenient and our rooms comfortable and clean. Your satisfaction is our top priority, and we are pleased that we could meet your expectations. We look forward to welcoming you back in the future.——MISS EVA
Nigel
Standard King Room 3 No Window
Stayed in Dec 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Feb 1, 2025
It was brilliant
Response from Property: Thank you very much for your comments. Although I don't speak much, I can feel that we have given you a pleasant experience. Thank you for your next visit. Let's give you the best service again.
Jaclean
Deluxe 2-bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 8, 2025
I stayed at this hotel on my first night in Semporna. The hotel is right in town, clean and tidy. The owner speaks very good Chinese and there is no barrier to communication in Chinese. You can dry clothes on the balcony. The most important thing is that the owner has a super good personality.
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Response from Property: Thank you very much for such a great review! The hotel is located in the town to facilitate everyone's travel, and keeping it clean, tidy and refreshing is what we have been working towards. The boss is fluent in Chinese, hoping to eliminate communication pressure for friends from China. The balcony drying function is also designed to meet everyone's daily needs. We are very glad that these aspects of ours have satisfied you and welcome you to visit again! . . . . . . Sister Shen😘😘🌹🌹
Liuxianagerangnixindongdeshunjian
Standard Triple Room
Stayed in Dec 2024
Family
15 review
4.5/5
Great
Posted on Jan 28, 2025
A brief description: Location: roadside, convenient Food: nearby, more nearby Room: small, cozy, clean and tidy Facilities: balcony, tea, all icing on the cake
Original TextTranslated by Google
Response from Property: 非常感謝您您的評價:在這吉祥的節日,首先祝福您蛇年大吉萬事順意,經過我們優質的服務,讓您感受到一個温暖舒適的旅遊體驗,歡迎您下次再度光臨,讓我們更好的為您服務,謝謝🙏
Jasonsuzhouzhongguo
Business King Room
Stayed in Jul 2024
Family
8 review
3.0/5
Posted on Sep 1, 2024
The hotel has a small entrance, the front desk is on the second floor, there is no elevator, but the service staff will help with luggage, the boss is hospitable, and actively adds WeChat to respond to various inquiries from guests. The room is on the side, relatively small, and the wash basin is also super small. The room on the side is relatively large. If you have a choice before booking a room, it is better to check the room first. The location of the hotel is relatively convenient. The road downstairs is a bit noisy. The mosque plays prayers early in the morning. The hotel gave earplugs, but it seems to have no effect and can still be heard.
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Response from Property: Hello customer, I am glad to see your evaluation. It gets light early in Semporna. You may have booked a sea view room. There is about 20 minutes of chanting time in the morning on the sea view side. People with poor sleep may be disturbed. I hope you don’t choose a sea view room next time you book. It won’t affect your rest. Our hotel mainly receives customers. First, we provide a clean and hygienic accommodation to prevent health problems. Second, we provide help for all guests when they go out. Third, our geographical location is the most superior and convenient. Semporna’s ultraviolet rays are very strong and not suitable for walking. It is also inconvenient to take a taxi here. Welcome to visit us next time.
Guest User
Deluxe King Room
Stayed in Jul 2024
Other
3 review
0.5/5
Posted on Aug 26, 2024
Pros: Clean and tidy. The boss is Chinese and has a very good attitude. Cons: The room is nearly 500 and too small. I feel like there is no place to stand after putting the bed. The door is a wooden door from the 1980s. There is a half-centimeter gap under the window. There is no sound insulation. The room is on the fourth floor and there is no elevator. There was a market downstairs on the day we checked in. There was singing at 11 o'clock. I couldn't fall asleep. It started to rain in the early morning. The iron sheet on the roof was very loud. I couldn't fall asleep. Around five in the morning, the mosque opposite started chanting. I couldn't fall asleep. Around seven in the morning, cars honked on the road. I couldn't fall asleep. As a result, I was in no mood to travel. I don't know why this hotel has such a high rating.
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Response from Property: Hello customer; First of all, our hotel did not give you 100% satisfaction. We apologize deeply. As for your feedback, our hotel rooms are clean, hygienic and tidy. Most of the people we receive are Chinese. In order to better serve our guests. Guests and hotel bar counters all speak Chinese to help you with car rentals, island hopping, directions, guidance, etc. We include many other fees in the room price. This is Malaysia, a tourist place, and rooms. The big and small platforms are all displayed. There are special rooms, family rooms, and business rooms. They are all different. The door you mentioned is a fire door required by Malaysia. There is a half-centimeter gap under the window. This may be what you are talking about. My eyes are a bit dazzled. Our hotel was newly opened in March and the windows were also newly installed. Why are there gaps under the windows? Semporna is a small town and it is not as developed as China. The various facilities cannot be compared to Chinese hotels. For comparison, there is singing at the market, and the celebration of the first day of opening of the town hall for tourists to experience Malay style culture and dining every Sunday also ends at ten o'clock. As for the rating, it is based on each person's experience of staying in the hotel. There are high and low. However, what I have not written to you are the advantages. The lowest score you can give is the lowest score. Welcome to visit next time.
Anonymous User
Deluxe 2-bed Room
Stayed in Jul 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Sep 27, 2024
This hotel is located in Semporna town. It is a two-story hotel. It is easy to find and the front desk service is very good. Living here, there is a very large seafood market not far downstairs, and a large supermarket across the road, which is very convenient for shopping. There is a balcony kitchen in the hotel, where you can cook by yourself, which is very convenient. I will stay here again next time.
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6/9
Response from Property: Thank you very much for your good comments on the hotel. Our hotel gave you a pleasant journey. What you feel is convenience, happiness and joy. We are very happy. In order to provide you with better service, we arranged a Chinese-speaking front desk to solve the language barrier. Opposite our hotel is a supermarket, next to the 60-year-old store Zhan Quanji, and the Semporna seafood market is in front of the hotel. The balcony provides you with cooking, tasting durian, smoking, and drying clothes. The front desk provides you with help with island hopping and car rental. Finally, seeing everyone's affirmation of the hotel, we will continue to work hard and continue to do our best in hygiene and service, so that every guest who comes to Semporna to travel will feel like home, happy, convenient and comfortable. Leave in a good mood. Welcome to your next visit.
Anonymous User
Deluxe King Room
Stayed in Jul 2024
Family
4 review
0.5/5
Posted on Aug 6, 2024
This hotel is very bad and everyone must avoid it. This is the only thing that got me into trouble after being abroad for so many days. Sure enough, Chinese people cheat Chinese people. It looks like a domestic guesthouse. The room is very small and the toilet is very small. Opposite is the mosque. There are Muslims praying and singing all day long. It is very noisy. There are many dark places downstairs and it is unsafe! That's all you can see in the photo. There are four white walls, a mattress bed, and two 0.9-meter thin mattresses placed on the floor. I dare say they are two 1.3-meter mattresses. The service attitude is very bad, **** doesn't know who to show it to. It’s so rubbish, and the price is so expensive, everyone must avoid it!
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Ailvxingdetuzi09
Deluxe 2-bed Room
Stayed in Dec 2024
Family
6 review
4.0/5
Very Good
Posted on Feb 1, 2025
It's convenient to travel by the pier. There is a kitchen where you can buy seafood and cook it yourself. The boss lady is Chinese and communication is barrier-free.
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Response from Property: Thank you very much for your evaluation: Semporna is a small town, and the transportation is not as developed as that in China. You can call a car at any time. The ultraviolet rays are relatively strong. You can avoid the trouble of traveling in the town center. Our hotel has set up a special kitchen, which is more convenient for guests who like their own taste. Guests can use it for free. We also provide free seasonings for easy cooking. We also prepare a balcony for tasting durian. You can enjoy the beautiful scenery while tasting. On Saturdays and Sundays, you can also watch the Malay special snack night market. We also provide a place for drying clothes. Welcome to come again, let us provide you with better quality service. Thank you again for your evaluation
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The boss is very reliable. He helps me find a car for airport pick-up and drop-off. He is very reliable.
Original TextTranslated by Google
Response from Property: 非常感謝您的評價,首先祝福您蛇年快樂,平安健康,事業順利,財源滾滾,萬事如意。作為酒店主要接待異國他鄉的客人,首先我們酒店給到大家的是一個乾淨衞生的環境,第二就是給打大家的中文溝通,服務,第三給到大家的是最大的幫助,這樣才能體現到來我們如家海舍酒店像回家一樣輕鬆愉快的享受美好的旅行生活,再一次感謝您的理解信任選擇我們酒店,歡迎您下次光臨🙏
Guest User
Standard Triple Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Very good, opposite is the supermarket, behind is the 60-year-old store Zhan Quanji, and within a ten-minute walk from the pier, seafood market and other places. The hotel is very clean, with a shared kitchen, you can buy seafood and cook it yourself. The boss and the boss lady are also very nice, some employees can speak Chinese, you can ask them if you have any questions. In short, it was a very good experience, which greatly exceeded my expectations.
Original TextTranslated by Google
Response from Property: I am very happy to give you a pleasant trip, and thank you very much for your evaluation of the hotel. Home Inn Haishe is a hotel opened by Chinese people, and the bar is also served by Chinese people. Our hotel mainly serves our Chinese friends, and the hotel is located right In the center of the town, it is especially convenient to go to the pier and the seafood market. And can provide tourists with island hopping and fishing. mangrove forest. Mountain climbing and other services. Looking forward to your next visit👍👍👍👍👍👍👍——Sister Shen
Guest User
Deluxe 2-bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Chinese owner, newly opened, good location, balcony to dry clothes, and they also help with check-in, the service is super good!
Original TextTranslated by Google
Response from Property: I'm glad to see your comments. When traveling abroad and to Southeast Asian countries with strong UV rays, the first thing to choose a hotel is to choose a hotel with a good location to solve the problem of inconvenient travel, avoid hiding in darkness and ensure safety. Choose a hotel with neat rooms and clean rooms to prevent it from affecting your mood and health. Choose a hotel that can provide services in Chinese and can communicate in the language. Once at 2 o'clock in the middle of the night, a guest had a terrible stomachache after eating stale seafood. He could get help in time. Come to Xian When traveling in Burna, people usually go to sea, and they will definitely need to change their clothes when they come back. We provide a balcony for drying clothes, tasting durian, and smoking, and also provide a kitchen for some guests who are not accustomed to eating. This is how we thought of serving when we opened the hotel. Welcome Come next time, thank you for your review
Hulimeimao
Standard King Room 1
Stayed in Aug 2024
Travel with friends
7 review
3.3/5
Posted on Sep 19, 2024
It is quite close to the pier; the hotel room is not big, but the bed is comfortable, the hot water is quick; you can dry clothes on the balcony; you can put the bought things in the refrigerator; the boss is a local Chinese, there is no barrier to communication in Chinese, the sound insulation is extraordinary, there is singing and dancing in the square behind until 11pm on weekends, and it is fine on weekdays; no problem.
Original TextTranslated by Google
Response from Property: Hello customer; I am very happy to see your review. We have given you a pleasant stay. Our hotel is in the center of the town, convenient for travel, the bed is comfortable and you can sleep soundly. Hot water is provided 24 hours a day, and it is convenient to dry clothes. The hotel service is good It also provides free use of kitchen and refrigerator. The bar is easy to communicate in Chinese and the soundproofing is okay. There is no problem. In the end, our hotel feels a bit regretful. It was a happy trip and satisfactory service. What you gave is an unsatisfactory review. Still welcome to visit again
Wangxiaoduan
Deluxe King Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The room is very clean and looks newly renovated. It's not big but it's enough for sleeping during the island hopping. It's very convenient to everything. It's a 10-minute walk from the pier. Downstairs is Zhan Quanji. I eat breakfast here every morning when I get up early for island hopping. The downside is that it's next to the mosque. There are people chanting at 4-5 o'clock every morning, which is quite noisy. People who like quietness and are light sleepers should pay attention to it at night.
Original TextTranslated by Google
Response from Property: Hello customer, I am very happy to see your evaluation. Our service, hygiene, environment and facilities have given you a satisfactory journey. Malaysia is a religious country. There will be about 20 minutes of prayer time every day. There are advertising loudspeakers throughout the town, and people pray together. This is unavoidable. People who sleep lightly will be affected throughout Malaysia. I hope that next time I come, I can get earplugs at the bar to solve the problem. Welcome to visit Home Inn Haishe Hotel next time.