Sarajevo Hotels with Airport pickup service

Very bad service, very friendly to foreigners! My reservation included breakfast, but the front desk said with a straight face that it was not available! I had to communicate with Ctrip to confirm the breakfast. You didn't ask about breakfast, but they didn't tell you that there were hot dishes available for ordering, and the foreigners next to you could have them! The front desk seemed to owe them money! The air conditioner was broken in the 30-degree summer, and the toilet flushing needed to be adjusted constantly, otherwise the water would not stop flowing! The order at the door next to it was left for a day and a night and was not collected! It was disgusting to look at! Chinese tourists don't need to make reservations, there are more conveniently located hotels everywhere in the old city!

The hotel is generally clean, safe and very suitable for a comfortable holiday. The breakfast menu is quite good. Eating at the hotel restaurant is not expensive. All these are the positive aspects of the hotel. However, they keep your passport hostage at the reception and do not want to give it to you until you leave the hotel. I have no idea how they can cover any damage to the passport. and actually a great irresponsibility for the hotel. But they don't even care. Finally, it is very absurd that they ask for a fee at check-out for the water in the room.

For those with time to enjoy Sarajevo Grand Hotel offers all you need as well as a glimpse into one of the many 'Grand' hotels with fitting that encapsulate the former Yugoslavia. Breakfast although basic was within expectations for the price point. The 'Sarajevo 1984' Olympic colors on the chairs I thought were a nice nod to the past. The room was modest but included everything I needed as a solo traveller and was cleaned every couple of days. Lack of AC was the only thing that made the trip slightly less comfortable. There is a bar on a maisonette floor that serves drinks all day till around 11PM. The staff were courteous and helpful. For those who don't have a car, taxi can be ordered from the front desk or you can walk 5 minutes to the Railway Station and nearest Tram/Bus stops. The observation tower is nearby, the Ottoman city is around 30 minutes on foot. I would stay again. 👍

The room is clean and hygienic, the various facilities and equipment are in good operation, and the parking is very convenient. It is first-class in the Bosei-Herzegovina area!

Facilities: There is an elevator, I like the decoration style very much, the corridor aroma is wonderful. Hygienic: clean and tidy, staying for two consecutive days, helping to clean and change bath towels in the middle. Environment: Very close to the city center, basically no more than 200 meters from the attractions and restaurants that need to be punched in. Service: Don't think about coming to Sarajevo, just live here, absolutely satisfied. . The staff is very good in English, there is no hot water bottle in the room, I called in the middle of the night and sent it upstairs, and also helped to call a taxi. I came to the Balkans for more than two weeks and felt that there was a value for money four-star hotel for the first time. tips: Trip.com booked a stall that did not include breakfast, but the hotel front desk told us the price including breakfast, and the breakfast was really rich and delicious.

The hotel is very good. The front desk is very considerate. The taxi service is very convenient. Hygiene: clean Facilities: Everything you need is there, even slippers Environment: Larger than other hotels of the same level in Europe Service: Needless to say, it’s so attentive.

Accor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.

The hotel is very clean, the bath is very big, the toiletries need to be prepared by yourself, the room has a small refrigerator, the breakfast can be full, the front desk staff is very good, and everything needs to be actively helped. The window is a little bit soundproof and there is no electric kettle.

Hotel Grad in Sarajevo is a nice little place. Quiet, clean, friendly service. It was even better than we had expected for this price. I recommend Hotel Grad!

Personal very friendly helpful. The location is perfect. The manager is very nice. I recommend this hotel