Hotels in Jozankei Onsen, Sapporo

Had an amazing stay at Chalet Ivy, a new modern ryokan with traditional feels. The room is very spacious with comfortable modern amenities, with an in-room private onsen, with unobstructed snow covered views. Dinner and breakfast here are one of the best, the sequencing of dishes and the amount are just right. Your get to explore various dishes and each dishes are so meticulously done. One of the best perks here are the lounge, the snack bar and drinks bar are awesome. Stocks with best Sapporo snack and drinks for you to grab at any time. Definitely one of the best resort ever, will return for sure.

This hotel offers absolutely no service. I had booked a bus transfer in advance but was directly told there was no bus. Upon arrival, I was rudely denied entry and was told to stand at the entrance for reservation confirmation. Even after presenting my passport and confirming the reservation, they still insisted on me providing the booking number. A one-hour late checkout was also not allowed unless we paid 2000 yen per person. Other experiences were fine—the room was decent—but the front desk staff clearly lack training and have very poor service skills.

The hotel is conveniently located within walking distance of major attractions, making it a great base for exploring the area. The room features traditional Japanese-style interiors but feels quite dated, including the furniture. On the positive side, the buffet for both dinner and breakfast offers a wide variety of options to suit different tastes. A standout feature is the free shuttle service from Sapporo Station, which adds convenience for travelers. Overall, it’s a practical choice for its location and amenities, though the rooms could use some updates.

Overall, the experience at Cuishanxi was very good, but the service of several male waiters left me with a very bad experience. One was the male waiter who checked in. His overall reaction was very bland. Having stayed in so many high-end hotels, I felt that his attitude was average and indifferent. At that time, we were not told that we needed to pay 150 yen per person for the private hot spring. I was wondering why they didn't tell us that it was not necessary? But the most annoying thing was the male waiter who checked out the next day, a thin male waiter. When we checked out, we asked him if there was a bus (although there was no bus when we asked before checking in, just a tentative question to see if there were any variables), he said no, it was normal to get here. Then we asked him to book a taxi for us. He said he was very busy now. Didn't he think about making an appointment when he got up in the morning? ? Oh my God, am I here to stay in the hotel, or do I want you to teach me? I didn't say that a taxi would pick me up immediately. I just booked a car. It's my own problem to arrive early or late. Do I need to listen to you teach me how to do things?  Fortunately, when we walked around and went back, we met a female receptionist with a very good attitude. She was very kind to help us consider three options and even tried to help us coordinate the bus position. In the end, we took the bus. Otherwise, I would definitely complain to this man! So I strongly recommend that other male waiters learn more from this woman!

The staff are very nice and helpful. They can speak good English and that helps us a lot. We only spent a night at the hotel and had to leave at 6am in the morning for the airport. The hotel was very considerate and very kind to allow us to substitute the lunch buffet for the breakfast buffet which otherwise we would miss. The hotel was on the mountain and the cottage was nicely decorated. We spent a very romantic night in the snowy weather enjoying the cozy onsen. The food at the dinner buffet was very delicious and in a great variety. We are thinking about returning for a longer stay.

The hotel is very new and clean. The staff are very friendly. The set meals are very exquisite. Breakfast is a set meal + buffet. The tatami in the room is very comfortable. Each room faces the opposite mountain. The room has a private bath. It is so comfortable to be surrounded by greenery while taking a private bath. B1 has an outdoor public bath and massage seats. There are not many people in this season. The skin care products used in the hotel are kose. The room does not provide skin care products. You can get what you need for free at the supermarket on the first floor. The hotel breakfast and dinner time need to be reserved when checking in. The front desk will ask. Check-in also gives an eco-friendly bag and a night tour ticket to Futami Park, which is very worth going. Overall, it is very good.

The location is very good, you can walk to nearby attractions and the station is nearby. The room is clean and sanitary, the view outside the window is beautiful, it is built along the stream, and the open-air hot spring view is even more beautiful. The Japanese breakfast is rich and delicious. A hotel worth recommending.

The stay was overall above average. Suggestions for the hotel are 1. Usb ports or travel adapters in the room 2. Reception should ask for our dietary preferences when we check in. Couldn't eat the beef dish provided during dinner 3. Drinks counter at the audio area can be extended to 12 midnight as there aren't really anything to do after onsen 4. Feeder bus timing from Sapporo station can be earlier so we can have more time to walk around the parks and vicinity prior to check in. We had to rush to the park as it gets dark very early during autumn.

Stayed here for the second time. The price is cheap The breakfast and dinner buffets are included, although the food is still edible. But the most important thing is the large bath. The large bath on the 12th floor of the adjacent building is very clean and has many care products.

We only had 1 night to stay in this beautiful paradise 🥲🤍 It was the best stay of our 10 day trip in Japan and we would definitely be back to stay here again 🤍 Location: in the Jozankei Onsen town that’s about an hour + out of Sapporo. Honestly if you’re in a group, just book a cab out, it was about $80++ for 3 of us! Otherwise remember to book the Onsen bus shuttle early in advance 🥹 Area around Onsen is nothing much besides other Onsen houses, a small cafe and other smol tourist picture spots. Back to the Ryokan: this was my first experience being in one and I’m so glad I chose this place! Mum and sister throughly enjoyed it as well, using our in room Onsen ( there’s 2!) and also the shared common Onsen with an outdoor facing the snow too ❄️☃️♨️ Service:The staff was extremely polite and efficient, seeing the reviews of them being rude was kinda uncalled for. They were nothing but kind and attentive. It is a very quiet and peaceful place , I understand the need for all guests to be maintain the atmosphere too. Food: amazing, one of the best meals I’ve had in Japan so far ♥️ the pictures below speaks for itself 🥹 private dining room to enjoy the view too🏔️ Loved small touches too like the mikimoto soaps , Dyson hair dryers ( in the public Onsen) And the chopstick souvenirs 🥹 I can’t wait to come back here again with my partner 🤍