Ward, Minami 4 Jonishi, 5 Chome−1, Chuo Ward, Sapporo City, Hokkaido, 064-8509, Japan
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9.5/10
JiejietaoTAO
8.5/10
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Exterior (28)
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10/10
Haixiangu
7.5/10
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Dining (52)
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10/10
Pisiploy
10/10
Sunny
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Public Areas (36)
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9.2/10
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9.2/10
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10/10
吳大豆
10/10
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8.0/10
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10/10
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9.0/10
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9.5/10
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Near Hotel (31)
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9.0/10
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10/10
Kobemu
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10/10
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10/10
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1 night
Guest Reviews
8.9/10
Very Good
1207 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.5
Service8.8
Cleanliness8.9
martella
Standard Twin Room - Smoking
Stayed in Mar 2025
Travel with friends
2 review
8.5/10
Very Good
Posted on Apr 23, 2025
Conveniently located about 50m away from Susukino station exit 4, and easily can walk to Odori Park and Sapporo station via a long and wide“Sapporo Ekimae-dori underground walkway” and skip taking the train. Takes about 20min from Susukino to Sapporo station. I love that walkway, it was sheltered, not stuffy, along the way there are many restrooms, exits to stations/ malls/ bus stops, food, seats etc along the way. And didn’t even rub shoulders cos it is a huge place and not overly cluttered like Tokyo and Osaka. Airport limo bus is about 200m away, no reservation is needed.
Response from Property: Thank you for your kind feedback regarding your recent stay at Sapporo Tokyu REI Hotel. We are delighted to hear that you appreciated our convenient location and the accessibility of the Sapporo Ekimae-dori underground walkway. It is always our goal to provide our guests with a comfortable and enjoyable experience, and we are pleased that our hotel's proximity to transportation and local attractions enhanced your trip.Your positive remarks motivate us to continue delivering exceptional service. We look forward to welcoming you back in the future.
inainara
Superior Double Room - Non-Smoking
Stayed in Feb 2025
Family
2 review
9.5/10
Amazing
Posted on Apr 23, 2025
Thank you to Saya Narita for her kind assistance. Thanks that we get room view is ferris wheel. Fortunely we book to standard room, it's spacious. Nice hotel with nice staffs. Location very superb, there are Malls, restaurants and various konbini very close to hotel
Response from Property: Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your spacious room with a view of the ferris wheel, as well as our convenient location and friendly staff. Your kind words are greatly appreciated.
Chambrane
Superior Twin Room + (Extra Bed) - Non-Smoking
Stayed in Feb 2025
Family
13 review
8.0/10
Very Good
Posted on Mar 17, 2025
You get 2 beds for a triple room if you book for 2 pax. Don’t expect the third bed. Was disappointed to not have an extra bed. My second time staying at this hotel but some things has changed in the past 2 years. Everything else was great. Location was great. View was great from 12 floor too. You can see the ferris wheel.
Response from Property: Thank you for your feedback regarding your recent stay with us. We apologize for any disappointment regarding the bed arrangement in your room. Our policy is to provide the standard bedding configuration based on the number of guests booked. We're glad to hear that you enjoyed the location and views from the 12th floor. Your comments are valued, and we appreciate your continued patronage.
Lizzieyum
Standard Twin Room - Non-Smoking
Stayed in Apr 2025
Couples
135 review
10/10
Outstanding
Posted on May 6, 2025
nice view, responsible luggage storage. spacious: very good
Response from Property: Thank you for your kind words about the view and our luggage storage service. We are pleased to hear you enjoyed the spaciousness of our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Anonymous User
Standard Twin Room - Non-Smoking
Stayed in Dec 2024
Family
8 review
10/10
Outstanding
Posted on Feb 26, 2025
Great location where you can shopping and find restaurants easily. The room is clean and big enough for two luggages.
Response from Property: Thank you for your kind feedback. We are delighted to hear that you enjoyed our prime location and found your accommodations to be spacious and clean. Your satisfaction is our priority.
SHEENA
Standard Double Room - Smoking
Stayed in Dec 2024
Travel with friends
3 review
7.0/10
Posted on Jan 25, 2025
This hotel is a little old and the smoking room is not recommended as after we checked out all the clothes smell of smoke! But the one thing i like is every level has a laundry room! And if you book day trips from klook or kkday the pick up point is usually from this hotel!
Response from Property: Thank you for sharing your feedback regarding your recent stay. We acknowledge your concerns about the smoking room and its impact on your belongings. We appreciate your positive remarks about our laundry facilities and convenient tour pick-up services. Your insights are invaluable to us as we strive to enhance our guests' experiences.
Cassandra Ng Leigh
Superior Twin Room + (Extra Bed) - Non-Smoking
Stayed in Oct 2024
Family
25 review
10/10
Outstanding
Posted on Nov 29, 2024
We had a great stay at Sapporo Tokyu Rei Hotel. Many restaurants and cafes open until very late. It takes around 25 mins walk to Stellar Place through the underground. The breakfast was good too.
Response from Property: Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us and appreciated the nearby dining options and breakfast offerings. Your satisfaction is our priority, and we hope to welcome you back soon.
Guest User
Standard Single Room - Non-Smoking
Stayed in Feb 2025
Solo travelers
1 review
10/10
Outstanding
Posted on Mar 21, 2025
Really nice place and center
Response from Property: Thank you for your kind words about our hotel! We are delighted to hear that you enjoyed your stay and appreciated our central location. Your feedback is greatly valued.
Zhen Q Harman Lin
Standard Twin Room - Non-Smoking
Stayed in Aug 2024
Couples
62 review
6.5/10
Posted on Sep 30, 2024
Not to my expectation. Goof place for a night sleep only, very busy hotel and lots of organized group tourists. Not really like it, so crowded in the lobby.
Response from Property: We apologize for falling short of your expectations. We value your feedback regarding the crowded lobby and organized group tourists. Your comfort is important to us, and we will address these concerns. Thank you for bringing this to our attention. Best regards, Sapporo Tokyu REI Hotel.
Amos74
Standard Twin Room - Non-Smoking
Stayed in Aug 2024
Family
10 review
10/10
Outstanding
Posted on Nov 10, 2024
Love this hotel so much! Locate right in the middle of the city! Susukino is the most busiest street in Sapporo! Eateries, pub and entertainment facilities all around the hotel!!!!!
Response from Property: Thank you for your positive review! We are delighted to hear that you enjoyed our central location in the heart of Sapporo. We hope you had a wonderful time exploring Susukino and its vibrant surroundings. Looking forward to welcoming you back soon! Best regards, Sapporo Tokyu REI Hotel