Sanya Donghai Xinghai Holiday Seaview Apartment

we are 2 girls. first, i had problems discussing with the staff to add my friend to the reservation. they wouldn’t discuss with me through wechat. my friend checked in first, the lady was not so kind, a little arrogant, and impolite. she was fed up that we asked her to change room. the room she gave us came without proper cleaning, hair, dust on the floor, the couch was disgusting and the cups in the bathroom were USED. not cleaned. the bathroom was also weird, one of the amenities was broken, as if a car bumped into it. apparently they bought a new one and didn’t receive it, but seeing the state of this cabinet, i’m sure it’s been broken for quite some time….. it’s a room for 4 people, but we only got 2 towels - and one towel with many holes in it, with hair on it. this is unacceptable. the beddings smelled really bad, and there were holes on it ! the walls had shoe marks! the beds are comfortable. thank god. that’s the only positive thing. the location is okay, but too many russians (we are not russian as all and we do not speak russian, yet they kept asking and talking to us in russian, even if we speak chinese) stay away from this hotels. the good reviews are fake.