Herton Hotel Reviews

Hotel location is excellent, house keeper Ms Zhao very polite and made our room so tidy and clean, give her 5* rating, the lady at the reception is also providing excellent service. Highly recommended my friends to stay Herton Hotel Sanya

everything was good

The service was very good and Andy at the front desk spoke English with me - he was really nice! after Check Out I could leave my luggage there 👍🏻

Nice room at 4th floor with sea view and balcony. Small but with all the necessary for a short staying. Breakfast with good choices and quality only Chinese style. At the reception Bingbing was friendly and helpful.

I love this hotel. Perfect view, location, great services and I want to especially thanks the hotel receptionists that took care of my needs.

The front desk was very helpful. Our request of changing rooms was met.

Nice clean room and large. On the beach street. Nice staff. The top floor bar can improve

Very nice hotel has a perfect view of the ocean from its rooftop bar and very close to everything, the rooms are smart rooms and feel very modern, a great stay!

The location of the hotel is really good. It is close to the beach and you can cross the road to get there. It is very close to the city. There are all kinds of food, drink and entertainment. The room is clean and tidy, and the items are fully equipped with complete facilities. There is a smart toilet, which is very convenient! There is also a robot delivery food, which is so cool! Miss Wendy Zhu is very enthusiastic, friendly and attentive. The environment is very good and comfortable. We have stayed here for several nights. Every time we come here, everyone from the front desk to the room attendant has a good service. It is very cost-effective and highly recommended! We will come again next time.

Facilities: Complete and comfortable facilities Hygiene: The room is clean and has no odor Environment: The environment is very good Service: Miss Zhu at the front desk has great service and is very patient.

This hotel in Sanya Bay is very cost-effective. It is very close to the Coconut Dream Corridor. It has everything you need to eat, drink and have fun in the surrounding area. The facilities are smart and the hygiene is guaranteed. There is no smell of smoke and no mosquitoes. I stayed here for two days and in the end, One day I misjudged the flight time. I was on my way to catch my flight. I served Miss Zhu and helped carry my luggage. She was very considerate.

Definitely exceeded expectations. The room is very transparent and cost-effective. I will come again next time I come to Sanya. Facilities: Very new. The design fully considers customer needs. Service: Hahaha, don't expect service at this price. There is only the front desk, which is quite busy. But if you have any questions, ask them and they will handle them. Environment: The lobby is relatively ordinary, but there is free hot tea, which is very friendly to people who love hot water.

The hotel is located on the beach of Sanya Bay, adjacent to Haiyue Square, and has plenty of parking spaces in the hotel's dedicated parking lot. The front desk service is good, the room is clean, and it uses smart toilets and electric curtains, which is quite trendy

The hotel and the beach are separated by Sanya Bay Road, and the noise is at least 80 minutes at night, which is extremely noisy. The walls were newly painted with latex paint, which has a strong smell. I closed the windows to avoid the noise and the smell of formaldehyde was so strong that I woke up in the middle of the night. I didn't sleep all night and was always tortured by noise and formaldehyde. The faucet of the sink is weird. Only when you turn it to the maximum can you get hot water. To use hot water, you have to turn the cold water to the maximum to get hot water. The layout of the room is weird. If you lie down facing the window, your eyes are easily affected by light pollution. I suspect that the boss is not a hotel professional. It is indeed not up to Ctrip's 4-star standard. At most it is a 2-star business hotel, which cannot match the price of a 4-star hotel.