NO.129 Wanhua1 Road Qingyang avenue of Chengdu Wanda Plaza 3-3, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
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Zi Yu Hotel Guest Reviews
4.7/5
Outstanding
1421 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1421)
Positive reviews(1386)
Reviews with photos/video(95)
Easy to get around(118)
Near shopping area(101)
Convenient for shopping(86)
Friendly front desk staff(82)
Delicious breakfast(68)
Perfect for business trips(46)
Garden view(25)
Tasty restaurant(12)
Negative reviews(30)
ThomasPirrone
Superior Double Room
Stayed in Feb 2025
Solo travelers
13 review
4.7/5
Amazing
Posted on Mar 18, 2025
A great hotel and a great location with great staff… Almost nobody speaks English but it's worth it because of the translation software available today
Response from Property: Dear guest, thank you for your praise, we will continue to maintain it. It is a great honor for Xiaoyu to receive your recognition. Xiaoyu has always been adhering to the concept of customer first. We are committed to creating a warm and clean hotel. We hope that guests who come to Xiaoyu can feel the warmth and comfort of home. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!
Thanh Hien
Selected Double Room
Stayed in Jul 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Good location
Response from Property: 親愛的客人,您好!看到您給小語的五星好評,小語特別激動,非常感謝您對小語的認可。小語一直秉承顧客至上的理念,我們致力於打造一個有温度乾淨的酒店,希望來到小語家的客人能夠感受到家的温馨與舒適,真誠期待您下次入住!祝您和家人生活幸福,事事順心!
Guest User
Selected Double Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 8, 2024
We were touring central China from Zhangjiajie to Yichang and from Chongqing to Chengdu. Zi Yu is one of the best hotels we stayed at. The room was super clean and comfortable. The restaurant, located on the same floor as most rooms, offered delicious Sichuan cuisine at a great price. On top of all this, the staff members both at the front desk and in the restaurant were very kind and helpful. I’ll definitely stay at Zi Yu next time I come to Chengdu.
Response from Property: Dear guests, thank you for your five-point praise and praise. We will continue to maintain it. It is a great honor for Xiaoyu to be recognized by you. Xiaoyu has always adhered to the concept of customer first. We are committed to creating a hotel with clean temperature. We hope that guests who come to Xiaoyu's house can feel the warmth and comfort of home. Shi, sincerely looking forward to your next stay! I wish you and your family a happy life and everything goes well. Welcome to China again, welcome to Chengdu again!
Jan
Selected Double Room
Stayed in Mar 2024
Solo travelers
65 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Lovely -- room with nice lighting, comfy bed -- and the friendly staff make this stay totally 10/10!
Response from Property: Dear guest, hello. Thank you very much for staying at Chengdu Ziyu Hotel. Once again, thank you for your first recognition of us. First of all, on behalf of all the staff of Ziyu Hotel, I sincerely wish you a happy heart and hope to meet you again at Ziyu Hotel next time
Luke Ishikawa
Selected Double Room
Stayed in Oct 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Great service!
Response from Property: Dear guests, thank you for your five-point praise and praise. We will continue to maintain it. It is a great honor for Xiaoyu to be recognized by you. Xiaoyu has always adhered to the concept of customer first. We are committed to creating a hotel with clean temperature. We hope that guests who come to Xiaoyu's house can feel the warmth and comfort of home. sincerely looking forward to your next stay! I wish you and your family a happy life and everything goes well. Welcome to China again, welcome to Chengdu!
Calvin Li
Selected Double Room
Stayed in Jun 2022
Business travelers
123 review
3.5/5
Posted on Jul 14, 2022
just so so
Response from Property: Dear guests: Hello! Thank you for taking the time to give your review, but we know that there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! I wish you a happy life!
Guest User
Selected Double Room
Stayed in Jan 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The hotel is on the top floor with a great view. There is also a garden on the roof for tea. It happened to be sunny that day and it was very comfortable. The front desk service attitude was also very good, and they also gave free fruit. The room was quite big and I got a free upgrade because of the points. It was very clean!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise and your praise. We will continue to maintain it. It is a great honor for Xiaoyu to be recognized by you. Xiaoyu has always been adhering to the concept of customer first. We are committed to creating a warm and clean hotel. We hope that guests who come to Xiaoyu can feel the warmth and comfort of home. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!
Anonymous User
Selected Double Room
Stayed in Dec 2024
Other
5 review
2.7/5
Posted on Jan 23, 2025
The photos are very different from the actual stay. I feel cheated.
The hotel only occupies three floors in this building. The other floors are commercial and residential, and the staff is very mixed. It is difficult to wait for the elevator and you have to squeeze with others.
The slippers are not disposable. As soon as you open them, you can see the oil spots on other people's slippers. They look dirty and old. I didn't dare to wear them.
At night, someone threw a small ** card into the crack of the door, and there was a free byt on the bedside of the room? ? There are paid q fun items on the table? ? It's really scary for girls to stay here. It's horrible to think about it. I can only say that you should pay attention to safety when you go out. Combined with these, the hygiene situation is also quite suspicious.
The hotel's toiletries are also in bottles, which are canned by yourself.
The window is facing the garbage dump, but compared with the previous shock, I feel that I am no longer surprised.
There is a shower next to the bed, and there is no bedside table. The space is very small.
In summary, it should not be that difficult to find a normal and hygienic hotel in Chengdu at this price. Those with special needs can come.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you for choosing to stay at Chengdu Ziyu Hotel recently and spending your precious time to share your stay experience with us. The hotel provides environmentally friendly slippers and disposable slippers for you to choose from, to contribute to environmental protection; free family planning supplies are required by the Health Bureau to provide, to contribute to AIDS prevention, the hotel also provides paid family planning supplies for guests to choose from. The hotel is on a higher floor with a better view. There is no garbage dump in Qingyang Wanda Plaza. The family planning supplies you took are placed on our bedside table. I am sorry that you have so many questions and failed to explain them to you in time. Thank you again for your stay, we will work harder! Looking forward to seeing you again!
Maoziorz
Selected Double Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The room is nice, and the most important thing is that there is a tea room, so you don't have to leave the hotel to chat with people. The Sichuan cuisine downstairs is average, and the youth hotpot is good. We also went to Xifei Park, which is very educational
Original TextTranslated by Google
Response from Property: 親愛的客人,感謝您的五分好評,也感謝您的表揚,我們會繼續保持的~得到您的認可是小語莫大的榮幸,小語一直秉承顧客至上的理念,我們致力於打造一個有温度乾淨的酒店,希望來到小語家的客人能夠感受到家的温馨與舒適。下次可以試試小語家的川菜,小語家的川菜好評度還不錯喲。真誠期待您下次入住!祝您和家人生活幸福,事事順心!
Guest User
Selected Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Service: Very friendly and helped me upgrade the room
Facilities: Great air conditioning and toiletries
Hygiene: Excellent
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise and your praise. We will continue to maintain it. It is a great honor for Xiaoyu to be recognized by you. Xiaoyu has always been adhering to the concept of customer first. We are committed to creating a warm and clean hotel. We hope that guests who come to Xiaoyu can feel the warmth and comfort of home. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
A thoughtful hotel with great attention to detail. The front desk collected the courier before the arrival and delivered it to the room. Free umbrellas to borrow, earplugs and mosquito repellent in the drawer. Full of care, highly recommended [strong]
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise and your recognition. We will continue to maintain it. It is a great honor for Xiaoyu to receive your recognition. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!
Guest User
Selected Double Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The front desk of this hotel is on the 21st floor. I couldn't find the check-in place downstairs. I still felt it was quite upscale when I entered the lobby. I could see a landscape painting when I got out of the elevator. I found it was made of nails when I walked in. It was quite interesting. There were 4 bottles of mineral water in the room, which was very friendly for people like me who love to make tea. Overall, it was good and worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Chengdu. Thank you very much for choosing to stay at Chengdu Ziyu Hotel. Thank you for your support on our road to continuous growth. Your full praise is a great encouragement to us! We will continue to carry forward the good things we have done, and we will not slack off in the areas that need improvement! We will continue to work hard to create a better guest experience! Looking forward to seeing you again!
Guest User
Selected Double Room
Stayed in Oct 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on Nov 26, 2024
This hotel is surprisingly good. It is on the rooftop, but it feels like a villa in the clouds. The service is very meticulous, and many details are very attentive, which is a bit touching.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to share your stay experience with us. Xiaoyu has always been serving every customer based on the principle of making every guest feel at ease, comfortable in consumption, and happy in play. We will always maintain this principle. Thank you again for your affirmation of our work. Your recognition is our greatest motivation and support. Xiaoyu looks forward to seeing you again
Guest User
Selected Double Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Very nice hotel. There is a very large and beautiful landscape painting at the front desk. The hotel room is clean, tidy and comfortable. The room is also relatively quiet. It may be because of the high floor. There is no noise. The view from the room is very open. The overall feeling is very good. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise and thank you for your praise. We will continue to maintain it~ It is a great honor for Xiaoyu to receive your recognition. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!
Guest User
Selected Double Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 12, 2024
I went to Wanda with my friends and decided to have a drink in a room. I looked online and found that the rating was not high at 4.6, but there were many collections. I booked it with a try mentality. When I checked in, the front desk upgraded it for free. I liked the room very much. It was simple and warm, and there was a small bay window. Isn't this just what I wanted? The hygiene was also very clean, and they gave us fruits. It's really a treasure hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise and your praise. We will continue to maintain it. It is a great honor for Xiaoyu to be recognized by you. Xiaoyu has always been adhering to the concept of customer first. We are committed to creating a warm and clean hotel. We hope that guests who come to Xiaoyu can feel the warmth and comfort of home. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!