Zi Yu Hotel

Zi Yu Hotel Reviews

Zi Yu Hotel

NO.129 Wanhua1 Road Qingyang avenue of Chengdu Wanda Plaza 3-3, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
Zi Yu Hotel
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Zi Yu Hotel Guest Reviews

4.7/5
Outstanding
1443 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1443)
Positive reviews(1410)
Reviews with photos/video(96)
Easy to get around(115)
Near shopping area(100)
Convenient for shopping(84)
Friendly front desk staff(83)
Delicious breakfast(65)
Perfect for business trips(46)
Garden view(24)
Tasty restaurant(13)
Negative reviews(30)
Thanh Hien
Selected Double Room
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Good location
Response from Property: 親愛的客人,您好!看到您給小語的五星好評,小語特別激動,非常感謝您對小語的認可。小語一直秉承顧客至上的理念,我們致力於打造一個有温度乾淨的酒店,希望來到小語家的客人能夠感受到家的温馨與舒適,真誠期待您下次入住!祝您和家人生活幸福,事事順心!
Guest User
Selected Double Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 8, 2024
We were touring central China from Zhangjiajie to Yichang and from Chongqing to Chengdu. Zi Yu is one of the best hotels we stayed at. The room was super clean and comfortable. The restaurant, located on the same floor as most rooms, offered delicious Sichuan cuisine at a great price. On top of all this, the staff members both at the front desk and in the restaurant were very kind and helpful. I’ll definitely stay at Zi Yu next time I come to Chengdu.
Response from Property: Dear guests, thank you for your five-point praise and praise. We will continue to maintain it. It is a great honor for Xiaoyu to be recognized by you. Xiaoyu has always adhered to the concept of customer first. We are committed to creating a hotel with clean temperature. We hope that guests who come to Xiaoyu's house can feel the warmth and comfort of home. Shi, sincerely looking forward to your next stay! I wish you and your family a happy life and everything goes well. Welcome to China again, welcome to Chengdu again!
Jan
Selected Double Room
Stayed in Mar 2024
Solo travelers
44 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Lovely -- room with nice lighting, comfy bed -- and the friendly staff make this stay totally 10/10!
Response from Property: Dear guest, hello. Thank you very much for staying at Chengdu Ziyu Hotel. Once again, thank you for your first recognition of us. First of all, on behalf of all the staff of Ziyu Hotel, I sincerely wish you a happy heart and hope to meet you again at Ziyu Hotel next time
Luke Ishikawa
Selected Double Room
Stayed in Oct 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Great service!
Response from Property: Dear guests, thank you for your five-point praise and praise. We will continue to maintain it. It is a great honor for Xiaoyu to be recognized by you. Xiaoyu has always adhered to the concept of customer first. We are committed to creating a hotel with clean temperature. We hope that guests who come to Xiaoyu's house can feel the warmth and comfort of home. sincerely looking forward to your next stay! I wish you and your family a happy life and everything goes well. Welcome to China again, welcome to Chengdu!
Calvin Li
Selected Double Room
Stayed in Jun 2022
Business travelers
121 review
3.5/5
Posted on Jul 14, 2022
just so so
Response from Property: Dear guests: Hello! Thank you for taking the time to give your review, but we know that there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! I wish you a happy life!
Guest User
Selected Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Service: Very friendly and helped me upgrade the room Facilities: Great air conditioning and toiletries Hygiene: Excellent
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise and your praise. We will continue to maintain it. It is a great honor for Xiaoyu to be recognized by you. Xiaoyu has always been adhering to the concept of customer first. We are committed to creating a warm and clean hotel. We hope that guests who come to Xiaoyu can feel the warmth and comfort of home. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
A thoughtful hotel with great attention to detail. The front desk collected the courier before the arrival and delivered it to the room. Free umbrellas to borrow, earplugs and mosquito repellent in the drawer. Full of care, highly recommended [strong]
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise and your recognition. We will continue to maintain it. It is a great honor for Xiaoyu to receive your recognition. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!
Guest User
Selected Double Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The front desk of this hotel is on the 21st floor. I couldn't find the check-in place downstairs. I still felt it was quite upscale when I entered the lobby. I could see a landscape painting when I got out of the elevator. I found it was made of nails when I walked in. It was quite interesting. There were 4 bottles of mineral water in the room, which was very friendly for people like me who love to make tea. Overall, it was good and worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Chengdu. Thank you very much for choosing to stay at Chengdu Ziyu Hotel. Thank you for your support on our road to continuous growth. Your full praise is a great encouragement to us! We will continue to carry forward the good things we have done, and we will not slack off in the areas that need improvement! We will continue to work hard to create a better guest experience! Looking forward to seeing you again!
Guest User
Selected Double Room
Stayed in Oct 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Nov 26, 2024
This hotel is surprisingly good. It is on the rooftop, but it feels like a villa in the clouds. The service is very meticulous, and many details are very attentive, which is a bit touching.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to share your stay experience with us. Xiaoyu has always been serving every customer based on the principle of making every guest feel at ease, comfortable in consumption, and happy in play. We will always maintain this principle. Thank you again for your affirmation of our work. Your recognition is our greatest motivation and support. Xiaoyu looks forward to seeing you again
Guest User
Selected Double Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Very nice hotel. There is a very large and beautiful landscape painting at the front desk. The hotel room is clean, tidy and comfortable. The room is also relatively quiet. It may be because of the high floor. There is no noise. The view from the room is very open. The overall feeling is very good. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise and thank you for your praise. We will continue to maintain it~ It is a great honor for Xiaoyu to receive your recognition. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!
Guest User
Selected Double Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 12, 2024
I went to Wanda with my friends and decided to have a drink in a room. I looked online and found that the rating was not high at 4.6, but there were many collections. I booked it with a try mentality. When I checked in, the front desk upgraded it for free. I liked the room very much. It was simple and warm, and there was a small bay window. Isn't this just what I wanted? The hygiene was also very clean, and they gave us fruits. It's really a treasure hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise and your praise. We will continue to maintain it. It is a great honor for Xiaoyu to be recognized by you. Xiaoyu has always been adhering to the concept of customer first. We are committed to creating a warm and clean hotel. We hope that guests who come to Xiaoyu can feel the warmth and comfort of home. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!
Guest User
Selected Double Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
We arrived at Chengdu West Railway Station at night and we took the wrong road and couldn't find the hotel. The front desk guy patiently told us how to get there. It turned out that his house was just a straight road from Exit F2 [cover face][cover face] The guy also changed our room for free. The room was clean, new, and the night view was beautiful. Like the guy [strong][strong][strong]
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Ni***
Selected Double Room
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Chengdu is indeed the capital of food, with Sichuan cuisine, hot pot, skewers, and barbecue all included [sneak sneer][sneak sneer][sneak sneer]. I arranged this hotel near the train station, and I didn't expect to find so many treasure shops. The snack street downstairs has a rich variety of products, which makes people with choice difficulties not know where to start [grin]. The hotel's breakfast is also very rich, no less than some high-end hotels, especially the donuts are delicious, the front desk service is great, recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-point praise and your praise. We will continue to maintain it. It is a great honor for Xiaoyu to be recognized by you. Xiaoyu has always been adhering to the concept of customer first. We are committed to creating a warm and clean hotel. We hope that guests who come to Xiaoyu can feel the warmth and comfort of home. We sincerely look forward to your next stay! I wish you and your family a happy life and everything goes well!
Anonymous User
Superior Double Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
My friends always booked for me before, but I booked the room myself this time. It was different from the room I stayed in before. The front desk said that they upgraded the room type, probably because they saw me coming here several times [grin]. Fruits were delivered to the room today, which was very heartwarming. The flowers in the garden upstairs are very beautiful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full-score review in your busy schedule. Your support and encouragement are the greatest motivation for us to move forward. Ziyu Hotel will continue to work hard to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. All colleagues of Xiaoyu are looking forward to your visit again!
Guest User
Selected Double Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 4, 2024
I like to work in their restaurant, which is quiet and sunny. There is a beautiful embroidered screen in the restaurant.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full-score review in your busy schedule. Your support and encouragement are the greatest motivation for us to move forward. Ziyu Hotel will continue to work hard to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. All colleagues of Xiaoyu are looking forward to your visit again!