Sanya Phoenix Island Ocean Star Resort Hotel Reviews

No public transportation going to the island, can only go by taxi. Light switch on and off by itself randomly.

Great area to catch the sunset in Sanya, near food chain store so convinent

Very nice very nice a place, sunshine, sea, very very beautiful

Beautiful view!!! Love it here ❤️

check-in was smooth and the room was nice, lovely view off the balcony

Facilities: The kind with a bathtub, facing the sea, very comfortable and cozy bathing Sanitation: Very clean and tidy, the appliances inside are also very complete and convenient Environment: The room is very large, it is the largest hotel I have stayed in when I came to Sanya Service: The young lady and the young man were very enthusiastic and helped me swipe the card and introduced the service content in great detail

I didn't expect that I could stay in such a great seaside hotel for 200+ per person! The room is spacious and bright, with a great sea view. As soon as you open the door, you will face the sea. The price-performance ratio is amazing. Just close your eyes and rush in!!!

The room balcony faces the sea, very beautiful. The service is also very good. The front desk is very enthusiastic. It is also close to the night market. There is a sightseeing bus to pick you up when you go out. Also, because of the flight delay, the hotel delayed check-out to 2 o'clock. Great, great, great, I will stay here next time I come to Sanya

There were a lot of small bugs in the room. There were a lot of bug wings on the bed. There were bugs crawling on the floor and bed. They even crawled on my legs. However, after I reported it, the staff immediately came to spray medicine and change the sheets. After sleeping for two nights, I still have some acne on my skin. The location and environment are really good. I hope to strengthen the pest control and disinfection work

The customer service girl is very enthusiastic and attentive. She responds to any request immediately. She is very considerate. The room is spacious and the balcony faces Luhuitou. Looking down, the sea water in Sanya is as beautiful and pure as the customer service girl's eyes. Thumbs up for the girl!

This resort hotel is simply my dream hotel. It is very good. It is only a ten-minute walk to the Coconut Dream Corridor. There is also a free sightseeing bus on the island, which is very convenient. The room is spacious and bright, and the beige decoration looks very warm, like living in the home. The hotel has complete facilities and a super beautiful and large infinity pool (I forgot to take a picture of the pool). Here, you can enjoy the coziness and comfort of the beach and feel the magnificent scenery where the sea and sky meet. The front desk and butler service are super enthusiastic. I am very satisfied. It is a particularly good stay experience. I will come again next vacation!

The room is on the fifth floor and you can see the sea and cruise ships, but the room is damp and musty. There is a popular bathtub on the balcony, but someone next door may stick their head out and see the balcony, which makes people feel unsafe.

Room Facilities: Complete, warm service, the bathroom uses German imported Villeroy & Boch series, the experience is super good. Hygiene: Excellent hygiene conditions, the cleaning lady is in place, quick and efficient, and will not disturb the family Environment: The overall environment is a 180-degree balcony, transparent, and well-lit Service: The service is definitely a five-star service, and the customer service staff is warm and thoughtful. Gentle and cheerful personality, adding a touch of color to the trip

The room is clean and tidy, the service attitude is very good, there is a 24-hour shuttle bus to and from the island, which is very convenient. The surrounding environment is also good, and the view of the sea is very broad.